This assessment provides an introduction to Business Studies, focusing on the role of HR, Marketing, and Finance in a company. It also explores the concept of working practices and the importance of financial management and budgeting. The assessment uses John Lewis, a UK-based retail firm, as a case study.
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Introduction to Business Studies
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Role of HR, Marketing and Finance in Company.......................................................................1 Concept of Working Practices.....................................................................................................2 Role of Financial Management and Budgeting in Organisation..................................................3 CONCLUSION................................................................................................................................4 REFERENCES................................................................................................................................5
INTRODUCTION Business Studies is study of economic and management and it helps in building the understanding of variety of areas of study that combine in effective activity. It provides concept of how things goes in business organisation, needs and requirement and problems that exist. In this assessment John lewis is taken for this study(Aguilera and Grøgaard, 2019). This company is UK based firm dealing in retail stores and offering many range of product in their stores and it provide high quality products at reasonable rate that is easy for company to target the costumer. This report covers topic such as role of HR, Marketing and Finance in company and how it impacted and concept of working practices. Many internal and external factors which influence the working of firm is also being discussed in this assessment. MAIN BODY Role of HR, Marketing and Finance in Company Organisation consist ofcombination of many activities that has been perform and there role in firm is significant at there own place. Company will be successful when its all department play their role efficiently and understand the need of their importance in organisation. There are some department who plays their role in the firm- Human Resources-HR concerns with hiring, selecting and maintaining the personnel in company. It play wider role in managing the working requirements and condition of employees as they are asset for an enterprises. John lewis has large workforce and working across the globe and to hire and selecting according to the skills set required in job is huge task. Having large organisation is being crucial for HR as it has to maintain healthy environment and retain them longer period is important. Firm has having good qualified employees and better communication skill as they required to deal with costumer on daily basis which need good communication skills and ability to understand the requirement of costumer. For retail sector, employees required to provide with better soft skills and must be taught good behaviour which is mandatory(Brannen and Mughan, 2016). If firm has skilled workforce than it is become easy to target their achievement and accomplish their goals. As employees were also rendering the services of costumer support services that require the proper training to them so that they can effectively solve their problem. 1
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Finance-This is core activity of organisation where all operational activities and plans are made with the help of financial condition of company. Finance in John Lewis plays role in various form as it decides the objective, goals and strategies that are need to implemented for survival. To determine the flow of finance need qualified personnel who monitor all financial activities properly. It comes with big responsibility to handle all financial function as company has major market in UK and China where they need to consider political stability and according to that formulate their financial plan and policies(Ghauri, Grønhaug and Strange, 2020). Firm is organising many activities and plans where the require a certain amount of capital to invest and sometimes have some project to work, on so it require sufficient finance to carry out certain things. Proper management of money should be main task for firm to survive efficiently financially. Marketing-It has its own importance in organisation as it responsible for survival of company in market that undergoes with many activities which include promotion, advertising, sales strategies and many more. Marketing in John Lewis has key role to play as it many activities to consider that what is need of costumer, satisfying them through marketing strategies and tactics and provide certain solution to the problem(Szenes, 2017). If Firm has build high profile marketing campaigns time to time and its main focus on Christmas eve where company use extensive promotion tools and triggering prompt response from costumer and use mastering on emotion of existing costumer. Concept of Working Practices It comprises of employees behaviour and action in the organisation it greatly depends on company policies and how it treated to its employees as they assets of firm which help in achieving the goals and target effectively. An enterprises is running many method to improve the working culture of organisation such as giving clear expectation, providing opportunities to employees to use their knowledge and skills, maintaining team work and motivate them and encourage feedback(Yoke and Ngang, 2017). In John Lewis having good working practices is necessary as it enhances the employee performance and zeal to put more hard work in their work. To improve it organisation has to alter in their policies and programmes as it they have huge workforce and to maintain healthy relationship required much efforts by firm because they have to evaluate the issues of all employees(Infante-Moro, Infante-Moro and Gallardo-Pérez, 2
2019). Organisation might use certain ways such as giving proper feedback, organising recognition programmes and motivate them through seminar and many other. Having good work culture promote efficiency and productivity in firm as everyone is happy and motivate towards work. Company is dealing in huge employees so it necessary to develop good working culture so as to enhance the overall growth and success that could be possible when employees are working enthusiastically and motivated. Role of Financial Management and Budgeting in Organisation Company required to maintain proper finances to avoid unforeseen circumstances in future. It just not involve planning but also allocation of sufficient finance at right place. In John Lewis, proper controlling and allocation is very necessary for better growth and progress in organisation. Here it discussed the role of Financial management and Budgeting in Firm- Financial Management-It refers to managing the money in view to achieve desired objective and goal it monitor the how cash in company should control and use in efficient method to get best outcome of it. It involves in considering the potential consequence and make decision on getting more profit, reduce cost and increase financial condition of firm. In John Lewis evaluating proper cash flow and showing correct financial picture to its shareholder, costumer, investor and competitors needs proper financial management in an organisation(Maresch and et.al., 2016). In big organisation or small businesses need professionalknowledgewhowillbegoodenoughtohandlesuchlargefinancial transaction. It include Reporting of business operations, filing tax and billing, controlling cash flows and maximising the profitability of company. Large retail companies has carefully undergo with lot of function for purchasing new machinery, investing in new venture, expansion in existing business and meeting finance requirement.To regulate it need to go through from time to time internal audit and with that also analyse the market scenario. Available money in business help the enterprise in future to overcome with any shortcomings related to capital. Budgeting-It is popular accounting tool that assist the business in long term and short term planning for future events. It fulfils the needs and requirement of organisation through proper planning and gives direction to them. It sometime act as performance measurement tool to measure the performance against set target mention in budget. It facilitates in encourages communication between department and employees which 3
promote the coordination in them through communicating the financial plan to different part of organisation. In John lewis company budgeting help in evaluating policies and goals and use budgetary control(Rossier and Bühlmann, 2018). Allmarketing and promotion strategies and major decision related to finance is taken after getting overview of budget. Some decision in firm on the basis of evaluation of budget as it disclose inefficiency, weaknesses, flaws inorganisation. It provide systematic and disciplined approach to company to solve certain problem and ensure sufficient availability of working capital in firm. For big retail organisation preparing and maintaining the budget is very necessary so that company able to continue its operation effectively and formulate its strategies and plans according to condition of budget so that proper utilisation of resources can be fulfil and maximising profitably is main focus of budgeting. CONCLUSION From the above assessment we concluded that Business studies refers to studying the way how individual plan and organise to satisfy the needs of costumer by proving them better quality of products and services. Company that has been studied here show how effectively the function of HR, Finance and Marketing play role in this organisation. Importance of working practices in organisation is discussed and how firm can improve the condition of working environment so that employee feel enthusiastic and motivated and work more hard. Importance of Financial Management and Budgeting in an firm also being studied that shows they play major role in an enterprises. 4
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REFERENCES Books and Journal Aguilera, R. V. and Grøgaard, B., 2019. The dubious role of institutions in international business: A road forward.Journal of International Business Studies.50(1).pp.20-35. Brannen, M. Y. and Mughan, T. eds., 2016.Language in international business: Developing a field. Springer. Ghauri, P., Grønhaug, K. and Strange, R., 2020.Research methods in business studies. Cambridge University Press. Infante-Moro, A., Infante-Moro, J. C. and Gallardo-Pérez, J., 2019. The Importance of ICTs for Students as a Competence for their Future Professional Performance: the Case of the Faculty of Business Studies and Tourism of the University of Huelva.Journal of New Approaches in Educational Research (NAER Journal).8(2).pp.201-213. Maresch, D. and et.al., 2016. The impact of entrepreneurship education on the entrepreneurial intention of students in science and engineering versus business studies university programs.Technological forecasting and social change.104.pp.172-179. Rossier, T. and Bühlmann, F., 2018. The Internationalisation of Economics and Business Studies:ImportofExcellence,CosmopolitanCapital,orAmericanDominance?. Historical Social Research/Historische Sozialforschung.43(3 (165).pp.189-215. Szenes, E., 2017. The linguistic construction of business reasoning: Towards a language-based model of decision-making in undergraduate business. Yoke, T. C. and Ngang, T. K., 2017. A study on soft skill development among final year diplomainbusinessstudiesstudents.MOJEM:MalaysianOnlineJournalof Educational Management.3(2).pp.32-50. 5