This document provides an introduction to Business Studies, focusing on the role of HR, marketing, and finance functions within an organization. It also explores collaborative working practices and the role of financial management. The case study used is Tesco, a British multinational groceries company.
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Introduction to Business Studies 1
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Table of Contents INTRODUCTION...........................................................................................................................................3 TASK 1..........................................................................................................................................................3 TASK 2..........................................................................................................................................................5 Determine an understanding of collaborative working practices............................................................5 TASK 3..........................................................................................................................................................6 (Covered in Ppt.)......................................................................................................................................6 TASK 4..........................................................................................................................................................6 Determine the role of financial management within the organization....................................................6 CONCLUSION...............................................................................................................................................7 REFERENCES................................................................................................................................................9 2
INTRODUCTION Business studies is define as the business process which helps organization to grow and develop by delivering quality products and services in order to meet the needs and requirements of customers (Ghauri, Grønhaug and Strange, 2020). It includes study of various concept such as accounts, marketing, human resource and many more which help organization in carrying its business operations in most effective manner. The organization taken for this report is TESCO. The company has able to established its brand name in UK marketplace with its large range of products. Tesco is a British multinational groceries established in England, UK by Jack Cohen in year 1919. The topics covered in the report are role of human resource, marketing and finance functions within the organization, collaborative working practices, understanding of external and internal factors and its impact on the operations of business. The role of financial management within the organization. TASK 1 Explain the role of HR, marketing and finance functions within an organization. In an organization there are various department which are responsible to carry the operations and functions of business (Morris, 2010). These department are Human resource, finance, IT, marketing and many more. With the help of these department organization would able achieve its desire goals and objectives. In context of Tesco these department play important role which is describe below- Human resource department- HR department play crucial role in the organization that is they have to focus on employment law and need to ensure that employees are satisfied with the organization culture and workplace environment. The core function of HR department within Tesco is as follow- Recruitment- This is one of the main function of HR department where they are responsible to manage and maintain the staffing level within the Tesco. It’s the role of HR to hire the right candidate for the right job in order to provide skilled and capable employees to the company. It is the continuous process that is depend on the requirement of the business and on business expansion. Within Tesco the HR department has proper understanding of the various job roles which help them in performing their job effectively and efficiently. Employee relations- Employees are the most important assets of the business that is building good relation with employees can lead to increase in productivity and will provide benefit to the company. It’s the responsibility of HR department to make the employees comfortable and make them informed about every information. In context of 3
Tesco, the HR department make everyone informed about the happening by regulating HR newsletter which has proper information. Marketing department- The marketing department play important role in organization that is they are responsible for promotional activities (Janssens and Steyaert, 2014). In context of Tesco, the marketing department is the face of the company as they are one who provide information to the customers regarding new products and services. In Tesco, the role of marketing department is described below- Definingandmanagingbrandname-Themarketingdepartmentfunctionfor formulating the good image of company in the marketplace and among the customers. They are responsible for maintaining the brand reputation of the company with the help of various promotional activities. Conducting marketing campaign for the business- The marketing department in Tesco identifies the trends in marketplace and the needs of customers. On the bases of their observation they design marketing campaign for the business on various popular platform in order to inform and attract its potential customers. Monitoring and managing social media- The marketing department manages the social media accounts of the company and regularly post engaging content on it in ordertoincreasethesalesvolume.Withtheadvancementintechnologyand according to current trends most of the people are spending their time on various social platforms. Finance department- This department is a part of company which carries the work related to allocation and acquisition of fund (Hassett and Paavilainen-Mäntymäki, 2013). In context of Tesco, finance department ensure efficient financial management within the operations of business. Bookkeeping- It is one of the most essential function of finance department in which they analyses and record the day to day activities which are taking place in the company. On the bases of these activities and actions they formulate the financial account and balance sheet of the company. Budgeting and forecasting- The finance department within Tesco works in coordination with the managers in order to prepare the budget of the operations of business and forecasts the future needs. 4
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TASK 2 Determine an understanding of collaborative working practices. Collaboration is one of the biggest element which provide great support to business in driving success. It helps in determining the performance level of employees and the difficulties faced by them at workplace (Bae and Salomon, 2010). In context of Tesco, the collaborative working practices provide benefit to the organization and is describe below- Promotes self analysis-Collaboration helps employees and the management to think differently in order to identify the various growth opportunities at individual and for the organization. Moreover it helps in identifying the strengths and weaknesses on which management need to work. Working in team provides better and effective results. Problem solving- Working in team where efforts of individuals are made in team where variety of knowledge and skills are formulated together provide better and effective results. Decision making process- When all the employees put their suggestions and viewpoint on the particular issues or problem then it lead to better and quick decision making. As a result better outcomes are been experienced by the company which helps in increasing the sales and profit margins. Communication – Collaboration must be communicated to all the members as they should be provided with defined roles so that no misunderstanding take place. Moreover when employees have clear understanding of what they have to do then they would work more effectively and efficiently. Establish team goals- When team work together in order to provide desire results then it’s important for leaders to set measurable goals with the team. This helps in on time completion of task which provides effective result to the company and determines where improvement is needed. Encourage innovation- In tesco, the leaders motivate its team member to perform better and to take steps towards innovative work. In this business where company is facing high competition in marketplace, by brining innovation and creativity they would be able to attract large number of customers (Melin, Nordqvist and Sharma, 2013). 5
TASK 3 (Covered in Ppt.) TASK 4 Determine the role of financial management within the organization. The role of financial management is very important within the company as it helps the company in carrying its operations most effectively and efficiently (Peterson, Arregle and Martin, 2020). In context of Tesco, the role of financial management is describe below- Stakeholders- These are those people who are important part of business that have vital interest in the operations of business. In context of Tesco, the stakeholders are categorized as customers, shareholders and suppliers. Customers are the most important stakeholders of the company as they are the one who determine the sales, profitability and market share of the business. Shareholders are the owners of the business that is they have invested their money in the company with the motive of earing profit (Chua and et.al., 2012). Financialdecisionsand control- Financialmanagementplayimportantrole in the company as they are responsible to take financial decisions and to control the activities related to finances within the organization. Financial ratio analysis is the tool of financial management which helps the stakeholders to analyse and evaluate the performance of business on the bases of various factors and its position in the industry. In context of Tesco, it has abled to satisfy its customers from its range of products and holds good position in marketplace Financial planning- The finance manager are answerable for the arranging of money related exercises and assets in the association. To this end, they utilize accessible information to comprehendthenecessitiesandneedsoftheassociationjustasthegeneralmonetary circumstance and make arrangements and spending plans for the equivalent. Capital Management- It is the duty of finance administration to assess the capital necessities of the association every once in a while, decides the capital structure and piece and settles on the decision of wellspring of financing for the capital requirements. Cash flow Management- It is critical for associations to have adequate working capital and income to meet their operational costs and crises. Financial managementtracks creditor liability and receivable to guarantee there is adequate income accessible consistently (Aral, Dellarocas and Godes, 2013). CONCLUSION From the above study it has been concluded that the environmental factors play important role in the operations of business. These environmental factors are internal and factors which need to monitored and regulated by the management in order to accomplish the desire goals and 6
objectives. The organization need to formulate strategy according the market trends and after evaluating the methods of competitors. If the work is carried in coordination and in collaboration with other employees then it leads to on time competition of tasks and drives effective results. 7
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REFERENCES Books & Journals Ghauri,P.,Grønhaug,K.andStrange,R.,2020.Researchmethodsinbusinessstudies. Cambridge University Press. Morris, C., 2010.Quantitative approaches in business studies. Pearson Education. Janssens,M.andSteyaert,C.,2014.Re-consideringlanguagewithinacosmopolitan understanding:Towardamultilingualfrancaapproachininternationalbusiness studies.Journal of International Business Studies.45(5). pp.623-639. Hassett, M.E. and Paavilainen-Mäntymäki, E. eds., 2013.Handbook of longitudinal research methods in organisation and business studies. Edward Elgar Publishing. Bae, J.H. and Salomon, R., 2010. Institutional distance in international business research. InThe past, present and future of international business & management. Emerald Group Publishing Limited. Melin, L., Nordqvist, M. and Sharma, P. eds., 2013.The SAGE handbook of family business. Sage. Peterson, M.F., Arregle, J.L. and Martin, X., 2020. Multilevel models in international business research.InResearchMethodsinInternationalBusiness(pp.417-432).Palgrave Macmillan, Cham. Chua, J.H. and et.al., 2012. Sources of heterogeneity in family firms: An introduction. Aral, S., Dellarocas, C. and Godes, D., 2013. Introduction to the special issue—social media and business transformation: a framework for research.Information Systems Research.24(1). pp.3-13. 8