Exploring Ethical Issues in Vanuatu's Tourism: A Critical Analysis and Recommendations

In this analysis we will discuss about hospitality tourism and below are the summaries point:- The paper discusses the ethical issues highlighted in the "Vanuatu's Broken Dream" video in relation to tourism. The role of P&O Cruises in resolving the issues and the responsible authorities for rectification are examined. The economic growth and financial challenges faced by the local communities in Vanuatu are also addressed.

Running head: INTRODUCTION TO HOSPITALITY TOURISM
INTRODUCTION TO HOSPITALITY TOURISM
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Table of Contents
Introduction......................................................................................................................................2
Discussion........................................................................................................................................2
Question 1: Issues presented within the Vanuatu’s Broken Dream video.......................................2
Question 2: Role of PO Cruises.......................................................................................................4
Question 3: Responsible authorities for rectification......................................................................5
Question 4: Initiative on the part of the Australian and/or Vanuatu’s governments.......................6
Question 5: Recommendations........................................................................................................7
Conclusion.......................................................................................................................................7
Reference list and bibliography.......................................................................................................8

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Introduction
The major reason behind the negativity within the local community has been the various
ethical issues that are prominently presented in the tourist destinations that remain
underdeveloped till date. The following paper attempts to shed light on the several ethical issues
that have been highlighted in the video entitled “Vanuatu’s Broken Dream”. The paper further
opens with the identification of the issues and proceeds further to discuss the role that is played
by the P&O Cruises in the resolution of the issues. The paper ponders on the authorities that
might be helpful in the rectification of the issues as well as the role of the government in
resolving the issues. The paper nears the conclusion with recommendations for the resolution of
the issues.
Discussion
Question 1: Issues presented within the Vanuatu’s Broken Dream video
According to the prime minister, Vanuatu has been facing huge issues due to the increase
in the corruption levels within the society. The area attracts a large tourist footfall every year due
to the popularity of the islands as a potential tourist destination. The members of the local
community have been known to contribute to the huge developments that have been brought
about in the area for catering to the needs of the tourists of the area. These measures include the
installation of the toilets within the area. Oxfam.org.nz (2019) state that the toilets that have been
installed in the islands are capable of withstanding the cyclones. Analyzing the economic growth
in Vanuatu, it has been identified that from the year 2013 to 2016 the rapid growth opportunities
have impacted on the economy in both direct and indirect manner. In between the year 2013 to
2016, the economic growth rate had risen from $34.6m to $42.8m (Ifc.org 2018). Though the

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place has gained a high amount of popularity among the tourists, the people who belong to the
local communities have still been suffering from the financial crises. It cannot be denied that for
improving the infrastructure in this place, near about $8.8m have been invested, however, the
local community have not got the single benefit (Ifc.org 2018). The installed toilet within the
area had been made completely exclusive for the use of the tourists. This discrimination has led
to the creation of an ethical dilemma within the place. The other factors that have posed to be
major concerns within the area are the sanitation and the health factors. According to the SBS
Dateline (2013), the local people of the area were deprived of the basic amenities besides refusal
of the access to the electricity and the toilets within the area. The analysis of the initiative of the
development that were undertaken in the last 10 years revealed the fact that the only
development that was undertaken for the local community referred to the development of the
water system that was installed beside the area that was entitled as the graveyard. This water
system was helpful in the maintenance of the water supply to the tourist toilets in an
uninterrupted manner. Due to lack of administrative setting in this place, it has become
important for getting the cooperation from both the government for improving the tourism
development practices in the Vanuatu Islands. Analyzing the situation in situation of local
community, it has been identified that due to lack of availability of cooking gas and drinking
water, people depends on portable solar lights and rainwater. The people of the local
community claim that the initiation of the cruise ship business has led to the lack of the proper
use of the financial resources in the development of the community. The local community faces a
huge lack in the development while the footfall of the tourists has increased within the island.
The survival of the locals within the area have become challenging due to the visible lack in the
social and the financial benefits that are being provided to the locals. According to the SBS

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Dateline (2013), the sanitation facilities that are being offered to the locals are dependent heavily
on the water collected during the rains while the tourists are being provided with proper toilet
facilities. The analysis of the issue has revealed the fact that the social and the economic
opportunities have not been beneficial for the people who have been living in the area of
Vanuatu.
The financial income from the business of cruise ships have not led to any specific
development within the area. The residents of the area have been expressing their concerns
regarding the areas wherein the money is being spent. The video states that the report of the sales
from 2004 to 2012 are yet to be published. The analysis of the issue reveals the presence of a
high level of corruption within the given area. The analysis further reveals the fact that the
corruption has spread among the individual public servants besides being present in the political
system as well. the reports by SBS Dateline (2013), suggest that the people who have granted
several facilities in Molekula are observed to be closely attached to the political parties that are
responsible for ruling the land. The major issue that have not been paid attention to is the
exploitation of the human resources in the Wala Island. The reports further suggest that the
reason behind the introduction of the several opportunities on the given island refer to the
personal advantages and the benefits of those who had introduced the concerned opportunities.
Question 2: Role of PO Cruises
P&O Cruise line of Australia is being considered as one of the popular cruise lines that
has connected Australia with the islands of Vanuatu. According to Huber and Hirsch (2017), the
prime minister had implemented the decision of the improvement of the location through the
introduction of the required facilities within the area. The local community, however, is non-
expectant of the support that has been promised by the governmental bodies. Despite this

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mistrust, the opportunities of business development are found to have been developed by a
certain section of the alliances. In the documentary, Flavian Lelekte has been asked for the
community for improvement that the Vanuatu people hope. In the reply, Flavian Lelekte said
none of the rural people in the area have any idea about the indulging corruption. The huge
amount of expenditure does not reach to the villagers. The P&O Cruise Lines should make an
attempt at the resettlement of the people who have been residing within the given area. The
business development within the areas has been initiated through the introduction of the micro-
finance collaboratives. The P&O Cruises might further be advised to bring about the
sustainability initiatives through the fulfillment of the several environmental responsibilities.
This might help them to contribute to the society in a better manner.
According to Crew-center.com (2019), the major motive of the P&O Cruises is
developing the society through the proper contribution to the community. The activities that are
maintained by the P&O Cruises are in accordance to the ethical principles, though the company
is privatized by nature. The analysis of the situation reveals that the people who have been
serving the country through the management of the operations have been involved in the acts of
corruption. The video, however, does not suggest that P&O Cruises is involved within the
corrupt acts. The responsibilities that have been undertaken by the P&O Cruises include the
providing of the basic human rights as well as the proper living standards that follow
sustainability. This might help in the reduction of the exploitation of the humans, one of the
major issues in Vanuatu. Thus, it might be inferred that the P&O Cruises should be held
responsible for the issues faced by the residents of Vanuatu.

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Question 3: Responsible authorities for rectification
The major bodies that might be held responsible for dealing with the challenge that are
faced by the residents of Vanuatu are the local communities, the governmental bodies and the
political parties of the area. The alliances that have been introduced in a number of islands tend
to engage in the fights for attaining their own position within the nation. The various allies
should be asked to deal with the activity of informing the people about the various rights that
they have been entitled to. Crew-center.com (2019) further states that this step will help in
attracting the attention of the government to the various issues that are being faced by the local
community. The new governmental bodies in Vanuatu might centralize their focus on the
increase in the financial opportunities that are being faced by the concerned locals. The
concerned governmental bodies might also focus on the issues that are presented in the education
and the health factors. As stated by Press-files.anu.edu.au (2019), the governments of Australia
and Vanuatu should be achieved through the sustainable developments in the matters of business.
The locals have been disappointed due to the lack of the appreciation and the monitoring on the
part of the local community. As suggested by Crew-center.com (2019), the responsibility for the
proper improvement within the country should also be handled by the concerned individuals. It
might be stated that the majority of the responsibility of the maintenance of the environmental
sustainability lies in the hands of the P&O Cruises.
Question 4: Initiative on the part of the Australian and/or Vanuatu’s governments
The security in the economic and the social factors have become a key concern for the
communities of Vanuatu post-independence. Crew-center.com (2019) suggests that the major
issues before the introduction of the tourism industry, referred to the issues of the health and
sanitation. The major development in the tourism industry has been achieved post-independence.

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The human resources are also being exploited. The local authorities should be appointed for
dealing in the operational activities of the area. As suggested by Garau‐Vadell, Díaz‐Armas and
Gutierrez‐Taño (2014), the governmental bodies should implement the improvement of the
sanitation systems within the given island as well as the health benefits of the local communities
of the area. This can be achieved through the development of the water supply within the area.
As opined by Press-files.anu.edu.au (2019), the governmental organization must take up the
implementation of the local developmental offices which would lead to the introduction of a
large number of the job opportunities for the youth. The issues that are faced by the local
community might be avoided through developing an understanding of the situations faced by the
organization.
Question 5: Recommendations
Analyzing the entire issues faced by the local community, it can be suggested that -
 By introducing different health and educational benefits, the indigenous community
can be encouraged towards contributing the trade. In that case, cooperative bank and
others administrations can be introduced for improvement.
 The emerging corruption issue has become major concern for the government, in that
case effective involvement of social media and news channels, awareness regarding
human rights needs to be increased.
 The Vanuatu government can focus on introducing the self-governing ferry system so
that the monopoly business practices can be reduced. It can also help to avoid the
financial spoil in P&O Cruise line.

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Conclusion
Thus, from the above discussion, it might safely be concluded that the major issues that
are being faced by the local communities arise form the social and the environmental factors that
remain unresolved. This might be resolved through the increase in the involvement of the
governmental bodies of both Australia and Vanuatu.

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Reference list and bibliography
Crew-center.com 2019. Retrieved from: http://crew-center.com/analysis-vanuatu-cruise-
statistics-ports-2017 [Accessed on 31st Jan, 2019]
Garau‐Vadell, J.B., Díaz‐Armas, R. and Gutierrez‐Taño, D., 2014. Residents' perceptions of
tourism impacts on island destinations: A comparative analysis. International Journal of
Tourism Research, 16(6), pp.578-585. Retrieved from
http://web.a.ebscohost.com/ehost/detail/detail?vid=0&sid=6f5a1608-a5ee-45a9-89c7-
4d3967db5c91%40sessionmgr4009&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d
%3d#AN=102182101&db=bth
Xiao, Y., Luo, D. and Yin, K., 2018. Change of Farmers' Household Livelihood Strategies Based
on the Coastal Rural Tourism Background. Journal of Coastal Research, 83(sp1), pp.225-228.
Retrieved from http://web.a.ebscohost.com/ehost/detail/detail?vid=0&sid=a21168d4-fd37-454f-
8371-69a75f614db9%40sdc-v-sessmgr06&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d
%3d#AN=132723489&db=aci
Huber, R. and Hirsch, B., 2017. Behavioral Effects of Sustainability‐Oriented Incentive
Systems. Business Strategy and the Environment, 26(2), pp.163-181.
https://doi.org/10.1002/bse.1905
Ifc.org 2019. Retrieved from:
https://www.ifc.org/wps/wcm/connect/545bc20045521e26a65aaec66d9c728b/
Assessment+of+the+Economic+Impact+of+Cruise+Ships+to+Vanuatu+REPORT.pdf?
MOD=AJPERES [Accessed on 31st Jan, 2019]

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Oxfam.org.nz 2019. Retrieved from:
https://www.oxfam.org.nz/sites/default/files/reports/ONZ_VanTourism_final.pdf [Accessed on
31st Jan, 2019]
Penfold, C.R., 2017. Contextualising Legal Education: The Case of Solomon Islands and
Vanuatu. Retrieved from: https://openresearch-repository.anu.edu.au/handle/1885/142348
[Accessed on 31st Jan, 2019]
Press-files.anu.edu.au 2019. Retrieved from:
http://press-files.anu.edu.au/downloads/press/n2395/pdf/ch07.pdf [Accessed on 31st Jan, 2019]
SBS Dateline 2013. Vanuatu's Broken Dreams. Retrieved from:
https://www.youtube.com/watch?v=eMACsi8j3us [Accessed on 31st Jan, 2019]
Redding, G. and Rowley, C., 2017. Introduction: human capital as a factor in societal
progress. Asia Pacific Business Review, 23(2), pp.163-170. Retrieved from
http://web.a.ebscohost.com/ehost/detail/detail?vid=0&sid=4517a791-8aca-4297-a26d-
d7b91a53d1fa%40sessionmgr4006&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d
%3d#AN=122386750&db=bth