Introduction to Human Resource Management and Talent Development
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This document provides an introduction to human resource management and talent development. It discusses the importance of proactive managers in organizations, the challenges of high absenteeism, and the evaluation of training programs. The document also explores three motivation process theories and their roles in organizations.
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Introductionto HumanResource Managementand talent development 1
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TABLE OF CONTENT ESSAY.............................................................................................................................................3 1 Importance of proactive manager in organisation....................................................................3 INTRODUCTION...........................................................................................................................3 A) Importance of proactive manager with organisation..............................................................3 B) Things that need to be included in procedural document.......................................................4 CONCLUSION................................................................................................................................5 2 Most of the organisation fails to evaluates training..................................................................5 INTRODUCTION...........................................................................................................................5 A) Importance of training and development program with organisation....................................5 B) Various process that can be used to evaluates training and development program................6 CONCLUSION................................................................................................................................7 3 Three Motivation process theories and their roles in organisation...........................................7 INTRODUCTION...........................................................................................................................7 A) Equity theory of motivation....................................................................................................8 B) Expectancy theory..................................................................................................................9 C) Porter and Lawler theory........................................................................................................9 CONCLUSION..............................................................................................................................10 REFERENCE................................................................................................................................11 2
ESSAY 1Most of organisation facing high absentees challenge INTRODUCTION Some of organisations are facing situation of high level of employment turnover and absentees due to ineffective management which has adversely impacted on overall operation of enterprise.Thereforeactivemanagerplaysimportantrolesinmanagingandinfluencing employees to work hard so that firm can grow and expand its market share. Procedural documents are necessary for clearly stating roles and responsibilities that need to be performed by each manager. Challenged of high absentees Due to poor working environment most of the employees does not likes to work for growth and success of organisation. There are various challenges, problem that are faced by employees while working in the organisation thus impact adversely on their satisfaction level. Indefinite organisational policies, structure and less break interval reduce employees morale and motivation level so HR manager through providing flexible work policies, interval after certain period of time motivate maximum number of employees to stay with the organisation. Most of the organisation exploits their employees or forces them to work overtime thus it has forced employees to take several leave. Employees social needs can also not fulfilled due to poor working environment and work pressure that create pressure on them and forced to take more and more leave. They does likes to work with such a organisation that not provide proper importance, values to individual thus all such are reason for high chance of Absentees and employment turnover(Han, Jeong and Beyerlein, 2017). Some of the employees does not like to come because they are not provide equal respect, recognition and reward that lead to reduction in performance and high chance of absentees. On the other hand few individual likes to share their ideas, views or wants that manage should considered that ideas in decision making but most of the leaders take decision on their own. Inequality, discrimination and over time have resulted in more and more Absentees with most of the organisation. There are various employees in organisation that belong to different culture, tradition so there are chances of high conflict and in effective coordination between managers. Due to rigid policies and democratic leadership of manager employees tries to avoid coming to organisation and performing different function. Some of the leaders does not provide proper support and guidance to employees that resulted in 3
more wastage and efforts to completed particular task therefore proactive manager helps in reducing all such problems or can make various efforts to reduce chance of absentees in firm are: Proactive manager continuously supervise, monitor performances of each individual that are working within firm so that maximum output can be gained within minimum input. It is able to find thus plan effective strategies to induce individual to work effectively thus reduce chance ofhighemploymentturnover.Proactivemanagerpromoteequalityanddiversitywithin organisation so that number of employees work together for a company to provide better services and products (Glaisterand et.al.,2018). Therefore effectively and continuous planning of HR helps in reducing employees turnover and chances of absentees in the firm. They planned various method and techniques to build strong relationship with employees so that their social needs can be fulfilled and influenced to improve their performance and productivity for overall growth and successofenterprise.ProactiveHRmanagerfindreasonforhighunemploymentand absenteeism within firm so that appropriate steps can be taken to retain maximum employees within organisation. They motivate employees to work in a team or coordinate with each other’s so that various task can be performed within limit time and energy. It is also responsible for resolve conflict and confusion between employees regarding task to be performed through clearly defining roles, activities that need to be performed by particular individual. Thus, it leads to better coordination and satisfaction of employees need beyond their expectancy so that maximum output can be gained within minimum cost and effort (Liu and et.al.,2020). HR manager also ensure that proper steps are taken for health and safety of employees that are working within firm so that they can be inspired to work more effectively. Thus, it can be stated that HR manager crucial for recruitment, management and retention of maximum number of employees within firm. It helps in reducing cost of hiring new employees that have high skilled, knowledge and experience in particular field so that company can easily earn more profitability (Azmaand et.al.,2019). Attractive compensation and friendly working environment motivates employees to regularly come in organisation and easily perform their respective task. Active manager plans for growth and development of employees and encourages individual to share their ideas, views thus creates feeling of belongingness and influence for better performance. B) Things that need to be included in procedural document Procedural is a document that outlines action or steps that need to be performed by employees so that particular goals can be achieved in effectively and efficient manner. HR 4
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manage prepares procedural documents so that individual are aware about steps that need to be taken by themselves so that company can gain competitive advantages. Hr manager of company in procedural documents clearly defines policies, rules and regulation that need to be performed by person so that qualitative services can be render to customers. Hr manager plans in advance about different task to be performed in particular years or month so that goals of organisation can be attained (Maratos and Pessoa, 2019). It clearly explained about skills, resources such as physical and human those are need for completion of particular task or activities.Thus, it reduces chance of conflict between employees regarding particular activities that need to be performed by person and helps in better coordination. Procedural document included number of time need to be invested in order to complete particular task so that maximum utilisation can be gained from minimum inputs. Media and technological that will be used for specific task so that no delay can be caused in performance of employees and customers needs can be satisfied.It included goals, objectives that need to be achieved through following standard activities so that actual performance can be easily compared with set target (Pugh and Salter, 2018). Thus HR manager can plan various strategies for corrective action in order to get maximum outcome and attain predetermined objectives. HR manager through explains goals and objectives of company and roles of individual helps in enhancing performance of employees so that company can earn maximum profitability (Esmaeiliand et.al.,2019). Therefore it can be stated that HR manager through preparation of procedural documents helps in effective coordination and standard performance of employees thus promote growth and success of enterprise. CONCLUSION It can be concluded from above analysis that employees are happy, satisfied with organisation that ensure safety and security of individual.Proactive manager are essential for growth and success of enterprise as they helps in retention of large number of employees in the organisation. Procedural document are made by HR manager so that no delay can be caused in performance of task and goals can be effectively achieved. 2 Most of the organisation fails to evaluates training INTRODUCTION Training and development is most important process that is used by HR manager of firm in order to enhanced existing skills, capabilities of particular individual. It can be stated that 5
training and development is worthwhile investment for any company as it helps in improve performance and productivityof individual.This report is about an essay that evaluates importance of training and development program for an enterprise. A) Importance of training and development program with organisation As per view of some of the organisation training and development is not worthwhile for organisation as they think it is wastage of lot of time, money and energy. But in reality training anddevelopmentprovidesvariousbenefitstoorganisationsuchasenhanceemployee’s performance so that company can achieve its goals. Due to lack of evaluation of benefits of training and development organisation think that it is not so effective (Csaba, 2018).Thus, HR manager need to properly evaluate and analysis benefits of training program so that result of program can be measured and correct report can be presented to top management of firm. Training and development improve motivation level and influence individual to work hard so that company can expand its market share. It increases confidence among employees about the way they need perform particular task so that better outcome can be gained.It also stated that training and development increase skills and capabilities of individual so that it can easily adapt new changes and retained within organisation for longer period of time. Therefore it can be stated that investments in training and development program provides different benefits to firms such as growth and success of enterprise in competitive market (Davidson-Shivers, Rasmussen, and Lowenthal, 2018). Evaluation of training and development programs helps in finding areas or things that have make training program failure so that such can be improved in order to avoid future circumstance.There are various reason for failure of training and development program such as poor communication, bad physical environment in which employees are provided training. Lack of poor planning and arrangement of resources is another reason that impact on overall training and development program. Therefore HR manager need to evaluate all such areas so that better result can be get for investing in training and development program. Employees of company can easily manage different challenges and risk of company as they have proper provide guidelines and support to face various situations. It also helps in satisfaction of employee’s needs and enhancing morale level of individual so that they can put their best for growth of enterprise (Brahmana, Brahmana and Ho, 2018).Training and development program organised by HR manager also helps in individual to easily adapt various technologies and changes so that better services can be provided to customers. It helps in reducing employee’s 6
turnover and chance of absentees as they have become friendly with working environment and technologies that need to be used for manufacturing of products. It can also be illustrated that ethical training lead to enhance brand image and market share of firm as employees are more happy and satisfied. Through training and development program employees learn from each other skills and knowledge therefore it help in better coordination of individual work towards achievement of organisational goals. Therefore it can be stated that training and development is one of crucial and worthwhile investment for an organisation as it helps in retention of large number of employees for longer period of time. B) Various process that can be used to evaluates training and development program Different process which can be used by HR manager to evaluate result of training and development program of company are satisfaction level of participants, knowledge acquisition, change in behaviour, improvement in business performance and return on investments. Hr manager through identifying increment in satisfaction level of individual for training and development program organised. It can be analysed through conducting survey or asking question to employees the way training have helped them to work effectively and does training enhanced their knowledge, skills or not (Muduli and Raval, 2018).Knowledge acquisition is another method that can be used by HR manager of company to evaluate result of training and development.HR manager through comparing and contrasting existing as well as knowledge before training present in particular individual can get to know about benefits of program. Change in behaviour, skills and attitude to face different challenges, threats is another method to identifyaboutvariouspositiveornegativeoutcomesofinvestingmoneyintrainingof employees.Trainingprogramcanalsobeevaluatedthroughimprovementinbusiness performanceandproductivityastrainingleadtoenhanceemployee’scapabilitiesand achievements of goals within limited time and cost. Increase in sales and profitability of company is another parameter that is used to measure outcome of training program for firm. Evaluation of training program can also be done through identifying number of participants that attend training to enhance their knowledge. HR manager through planning and comparing total cost that needs to be incurred in order to trained and develop knowledge of employees with return or outcome for program can effective understand benefits of training for an organisation (Ocen, Francis and Angundaru, 2017). Effective comparison of total cost incurred and amount of benefit get from training program can helps top management to know that it is important for 7
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growth and success of enterprise. HR manager need to also evaluate for a period of time benefits of training and development can be gained thus top management can formulate strategies to enhance existing knowledge for long term growth and success of enterprise. CONCLUSION From the above report it can be concluded that various organisation should invest sufficient amount in training of employees so that it can gain competitive advantages in the market. It can also be concluded that HR manager should evaluates benefits of training so that thinking of most of the organisation can change. Training and development not only increase profitability but also helps in building strong brand image and customers loyalty with the firm as better services are provided to end users. 3 Three Motivation process theories and their roles in organisation INTRODUCTION Motivation plays important roles in influencing individual to work hard so that particular outcome can be gained with minimum input. It helps in improving performance of employees and effective achievements of organisational goals. Manager of organisation use different motivation theories to influence individual to work together as team for desired outcome. This is an essay about three process theories of motivation used at workplace in order to manage different people that are working in the organisation. Motivation theories A) Equity theory of motivation It is motivation process theory that is designed to understand behaviour of individuals and motivates them by fulfilling individual’s needs effectively. It is generally use to create a balance between input and output. The theory of motivation plays effective role in workplace because it helps to manage balance between employees needs and company’s requirement in the organization as result builds effective organization culture. Organization applies this theory to lead fair treatment in their practices within the business (Ryan, 2016). Company offers fairness in decision-making process, promotional policy and others while individuals accept the decision and follows as per the organization’s guidance.Good working condition, flexible working hours, sitting facilities, air conditioning and cleanliness at the workplace etc. are basic needs of human being which they expect from the company. Every person who offers their services in the 8
workplace they always require they get good working place along with air-conditioning facilities which maintains their wellbeing in the company. Manager gives good working condition whereas individuals can work long time and make them relax while working in the workplace. In the contrast, employees give high quality in their working as result achieves large number of objectives in minimum time. Workplace safety, job safety, personal belonging safety and others etc. important for individuals. so, company offers health insurance policy, compensation policy, anti-discrimination policy and anti-harassment policy to individual in the workplace so that they feel safe in the workplace and gives additional hours to complete number of tasks effectively. In the contrast staff puts high efforts in the workplace by staying additional house except working hours. Open communication, support, encouragement and team working etc. are major source of wellbeing. It helps individuals to work effectively and maintains their wellbeing in the company. To influence staff offers open communication facility by the organization that inspire individuals to communicate directly with manager or team member regarding salary and workload issue. In the contrast, it promotes good working environment and eliminate ratio of conflicts between staff and management. Respect, recognition and praising of individuals Infront of other team members that inspires individuals to give loyal performance in the workplace and encourages them to retain in the company for long time. Staff puts high efforts in their working and assist company to achieve short-term goals. As result, company offers recognition prizes to those employees who puts high efforts to handle peak time which makes them feel valuable for the company and inspire others to give productive performance in the company. Company offers promotion opportunity to the staff whereas individuals gives high performance along with successful number of tasks in minimum time so that they get chance to uplift their position from existing one. Human resource organizes skills and development program for the staff so that they improve their working performance and enhance a set of skills (Nwogugu, 2020). Whereas staff gives high attendance in the training and development program and learns new tactics from the trainer so that they can apply it deal with complex tasks effectively. Overall Equity theory helps company to retain skilful employees in the workplace who assist to achieve long-term goal of the company in the predefined time. B) Expectancy theory Vroom expectancy state that performance of employees depend upon various factors such as knowledge, experience and skills of particular individual. Therefore it is further classified into 9
three expectancy, instrumentality and valence. Expectancy state that increased in performance is resulted of more efforts such as specified resources, skills that are required to complete particular task. On the other hand instrumentality refers expectancy of employees that if they will work hard for growth and success of enterprise more benefits they will yield in future circumstances (Gil and Mataveli, 2016). Valence it is stage where manager of company need to understand expectance of employees such as if it is motivated through high compensation than it should not be provided social recognition and rewards. Because it can lead to negative impact on overall performances of employees therefore manager need to choose best option to motivate and inspire each individual within organisation. C) Porter and Lawler theory Another motivation theory is Porter and Lawler theory that states rewards helps in satisfactionofemployee’sneedsandwants.Thereforethereisinterrelationshipbetween satisfaction and performance of individual so it is multi variable model that explains relationship between motivation, performance and satisfaction level of individual. There are two types of rewards as per porter and Lawler theory of motivation such as intrinsic rewards and extrinsic rewards. Intrinsic rewards state that individual are rewards for performing better than their capabilities therefore it helps in motivating them to work more hard for actual growth and success of enterprise (Sitzmann and Weinhardt, 2019). On the other hand extrinsic rewards refer to rewards that are mainly given to satisfy lower level of need such as pay, promotion, job security and status. Therefore it can be stated that such types of reward and recognition of employeeshelpsinenhancingtheirperformancesothatcompanycangetcompetitive advantages. Thus, main focus of porter model is to rewards and recognises employees that are performing well or better than other individual within organisation. CONCLUSION It can be concluded from above analysis that motivation theories helps manager to easily influence large number of employees to work for achievements of common goals. It helps in retention and maximum performance of individual within organisation. Equitable opportunities and reward, recognition of employees helps in effective coordination and cooperation of individual work together company objectives. 10
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