Impact of Information Technology in Retail Business

Introduction to Information Technology

Abstract
The report is about the impact of the information technology in the retail business. To
analyse this classification of computer is done and what makes them more suitable for using
in the business. It is concluded that the mainframe computers, microcomputers and the digital
computers are best suited for the business due to their processing and functioning. Particular
examples of each computer are the IBM Es000 series, desktop and laptops. The impact on the
business by the information technology is wide and it is involved in many steps. The
information technology is used in the automation process, for collecting the customer data for
changing according to the needs and communication. The business is also affected by the
ethical and social issue as the personal privacy is a big problem when working with the
internet. The growth of the company is also impacted by these issues. The growth and the
development of the internet have impacted the business significantly. The internet has
brought many opportunities for the advancement in the ways of doing the business. The
businesses are able to provide the customers with a wide variety of options from worldwide
that was not possible without the internet.

Table of contents
INTODUCTION........................................................................................................................4
LITERATURE REVIEW...........................................................................................................4
ANALYSIS AND DISCUSSION..............................................................................................4
Classification of computers........................................................................................................4
Impact of IT in retail business with advantages and challenges................................................6
Ethical and social issues.............................................................................................................8
Identify and discuss the growth and impact of Internet on businesses......................................9
CONCLUSION........................................................................................................................10
REFRENCES...........................................................................................................................10

INTODUCTION
The report is about the impact of the information technology on the retail business.
The chosen retail business organisation is Tesco. It is a British multinational retailer
organisation. It is headquartered in Welwyn Garden City, England, UK. The company sells
the groceries and merchandise. The classification of the computers is done that are used in the
business and providing examples of each type of computer. The impact of the information
technology in the retail business is discussed considering the advantages and challenges of
the IT in business. The ethical and the social issues are discussed with their impact on the
business. The impact of the internet on the business is discussed.
LITERATURE REVIEW
According to Zhang, 2021,the categories of computers for the business purpose are
the super computers and the mainframe computers. The super computers are very powerful
and expensive, these are meant for the large scale functioning. The mainframe computers that
are in used from the 1950s can store large amount of data into them. The computer is capable
of processing the bulk transactions or the multi-site stores. The computer can handle
hundreds of user at the same time.
Kalogiannidis and Mavratzas, 2020, states that the today’s retail businesses are
expected to have speed, efficiency and agility. For achieving this, the retailer needs to invest
in the information technology for controlling the system, central database and for the
atomization of the statistical forecasting system.
As stated by Nash, 2019, for the evaluation of the success of the business, ethical
issues are the important aspect. The ethical issues have a positive impact on the long term
growth of the retail business.
Bale says that the impact of the internet on the business has shown positive results.
The use of internet has enabled the business, small scale business owners companies and
entrepreneurs to identify new opportunities and growth in the different locations.