Introduction to Information Technology - Marks and Spencer PDF
11 Pages3096 Words98 Views
Added on 2021-02-21
Introduction to Information Technology - Marks and Spencer PDF
Added on 2021-02-21
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Introduction to InformationTechnology
1. INTRODUCTIONInformation technology refers to system that is being used in computer for storinginformation(Schwalbe, 2015). It is also used for the purpose of communication and sendinginformation from one person to another. It includes hardware and software that is used intransferring information.Present study will be based on Marks and Spencer Company. It is a British multinationalretailer firm that deals in clothing, home and food products. Its headquarter is located at London,United Kingdom.Report will include role of information technology in the organization and the ethicalissues that is being faced in running businesses. It also includes different types of networkingtechnologies and importance of intranet and internet in the organization. Furthermore, it willinclude different stages of system development life cycle.1.1 PurposeInformation technology can be used for various purpose in Marks and Spencer as it helpsin reaching towards the customer, developing relationship between business and customer forincreasing sales, profit, reduction in operation cost etc. It also helps in improving efficiency ofdoing work in the organization.1.2 BackgroundInformation technology has come long time before that helps in facilitatingcommunication between people through this technology. There are different ways ofcommunication that is available through information technology (Dutta, Geiger and Lanvin,2015). Different ages that defines invention of different types such as Premechanical is the
earliest age that is between 3000 B.C. and 1450 A.D. In this era people is communicating bydrawing picture that is known as petroglyths that is carved on in rock. At that time there is nopen to write and passing information from one person to another. There are so many machinesthat is being invented during this period. Telegraph was created in 1800s that time it is beingused for communicating information. Day by day the technology gets improved and everythingbecomes easy.2. Literature Review2.2 Role of information technology in Marks and SpencerAccording to the (Lloyd, 2017). Information technology plays an important role inMarks and Spencer Company as it helps in facilitating easy communication between customersand business. Through email information can be transferred in easier and faster way acrossdifferent departments in Marks and Spencer. IT also reduces paper work in the companies as allthe information is stored in software so whenever it is needed it can be available easily.Management information system is used that will help in storing information as well as facilitatein decision making. It also helps in maintaining inventory for Marks and Spencer so that stockcan be stored that will help in meeting demand of the customer when in need. Through thisadditional stock can be maintained for future use in the company. It tracks quantity of stock thatis maintained in the company so that there is no issue in managing inventory for longer period oftime.As per the view of( Baller, Dutta and Lanvin, 2016). it also helps in improvingrelationship between customer and business that will provide more experience to company. Ifrelation is good between them then it will facilitate Marks and Spencer to attract more customersand increasing sales for future course of action. It will also help in reduction in operation cost ofthe company as there is less amount spent on training and development of employees in usingsoftware. It also helps in maximizing productivity of the company.2.3 Different types of networking technology(Andrade and Doolin, 2016). stated thatthere are different networks that is being used inthe organization for transferring information such as Personal Area Network it is the basic type
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