Introduction to Information Technology

This report provides an introduction to information technology and its role in modern business. It discusses the concept of information technology, its purpose, and background. The report also includes a literature review on the role of information technology in retail business, different types of networking technology, ethics and social issues of using technology, and the importance of intranet and internet in business. It further analyzes the role of information technology in Barclays, the various types of information systems used, and the network technologies employed. Course code: N/A, Course name: N/A, College/University: N/A

INTRODUCTION TO
INFORMATION
TECHNOLOGY

Table of Contents
INTRODUCTION...........................................................................................................................3
Purpose........................................................................................................................................3
Background..................................................................................................................................3
LITERATURE REVIEW................................................................................................................3
Information technology and its role in retail business.................................................................3
Different types of networking technology...................................................................................4
Ethics and social issues of using technology...............................................................................4
Importance of intranet and internet in business...........................................................................4
ANALYSIS AND DISCUSSION...................................................................................................4
Role of information technology in Barclays................................................................................4
Various types of information system used in Barclays...............................................................5
Types of network technologies used in Barclays........................................................................6
Ethics and social issues in Barclays.............................................................................................7
Importance of internet and intranet in Barclays..........................................................................8
List and explain the different stages of system development life cycle......................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
The concept information technology is used in various sector including business and related
with computer applications. It is an application and equipment which is useful in retrieving
storing and manipulating information. In this context several industries are concerned with
information technology considering software hospitals banks Healthcare e-commerce and so on
(Price and Shanks, 2016). It is broadly categorised under 3 factor including methods of decision
making processing of techniques and application of statistics.
Purpose
The purpose of this report is to understand the concept of information technology within
the modern business. It focuses on the analysis of the role of IT and its failure and success in the
company. It also analyse the ethical and social issues that are essential in order to smoothly run
the business. It also determines the types of networking Technology and also discusses the
significance of intranet and internet within an organisation. Despite from this it also explain
prominent stages of system development cycle.
Background
This report is in the context of Lloyds Bank which is the British financial institution founded
in 1995 and headquarters in England UK. Lloyds Bank is founded by the parliament of Scotland
and Bank of Scotland which is the 5th oldest Bank in the UK. The group activities of Lloyds
Bank are classified into retail banking commercial pension insurance and wealth and
international.
LITERATURE REVIEW
According to Lloyd, (2020), IT is the concept which is used by many organisation including
businesses in order to manage and organise their information and personal details. Information
technology is related with various elements who work together to collect store process and
regulate information that is helpful in controlling coordinating and taking decision in the
company.
Information technology and its role in retail business
Information Technology plays an important role to manage and arrange the difficult
structure of organisation. Because of enhancement in globalization the term supply and sale both
gets affected and also need to be arranging regarding the optimum utilization that should be

managed. IT is significant in Lloyds Bank to control and manage its concerning data that is
useful in enhancing the ability of company which is helpful in order to increase the speed and
flexibility by analyzing the information of customers.
Different types of networking technology
Networking is the procedure that is useful in connecting various devices that are useful in
exchanging the prominent information. These are considered as the connection method among
the computer and devices. Despite from this it is divided into few categories considering LAN,
MAN, WAN and so on that is useful to connect devices from the distance (Hemrungrote,
Jakkaew and Assawaboonmee, 2017). It also considers the small handy devices that spread
across the whole globe and also run with the prominent purpose.
Ethics and social issues of using technology
Within an organisation employers always consider the advanced technology because with
the technology they work become very easy concerning verifying the details of their employees.
It is also helpful for the HR department because it helps in collecting data about the candidates in
terms of recruiting and offering training to employees. Despite from these ethical issues occurs
in the company because of Technology concerning various areas like financial services
businesses and so on (Jakkaew and Hemrungrote, 2017). Ethics are related with the moral and
ethical areas of the company in which they provide their prominent vision towards the ethical
dimension of technological system.
Importance of intranet and internet in business
Internet is important because it describes the combination of several services that are used
by different departments of the company full stop it is essential in order to conduct better
research also makes communication easy and useful in getting updated. Moreover intranet
describe the computer network that offer by the company to connect their employees. Internet is
important because it is useful in enhancing the productivity of company save the time of
employees and also useful in improving the communication by eliminating the cost.
ANALYSIS AND DISCUSSION
Role of information technology in Barclays
Information technology is a concept which is used in retrieving storing and altering the
data which is useful in creating prominent information. Collection of information is useful in

concluding various data as it consider the significant experience and knowledge that comes from
collecting the data and also helps in information technology. It is a technique which is useful in
offering the suitable information to the correct person at the right time. Despite from this it is
useful in offering the prominent solution regarding their problems that are related with
information and technology and for these employees of Lloyds Bank should know about how to
use this information in the significant way. Information technology is universal because it is used
in various organisations in various departments that are the combination and configuration of
information in order to take prominent decisions.
Various types of information system used in Barclays
Management information system: It is considered as a support system of the company in
terms of operations as it is useful in collecting information and also develops a report of it in
order to take significant decisions. In this context is suitable factor of this is useful in enhancing
the decision by offering advanced and accurate information considering the Assets of company
like financial manufacturing research and development marketing and so on (Benckendorff,
Xiang and Sheldon, 2019). Moreover the objective of MIS is to use the significant information
considering the enhancement of values and profitability of company. It is beneficial in order to
achieve the competitive advantage of having the suitable picture of the company and also
enhance the efficiency of the company. It is also useful in taking prominent decisions and
eliminates the risk factor at the time of implementing their strategies. In relation with Lloyds
Bank MIS is useful in supporting the prominent decisions of the managers by providing proper
shape to them that is useful in achieving the desired result. Hence MIS is useful in gathering and
storing the data and also makes it available for the managers of Lloyds Bank to identify the data
for the reports.
Decision support system: It is considered as the computer is system that is useful for the
managers to take their prominent decisions as it generate the significant information considering
the processing of business like automation system transaction and so on. This system is useful in
including the information and data which is useful in identifying with the help of property search
and development. This system is also useful in joining the prominent information by considering
the past records and documents that is helpful in solving the major issues and also helps in taking
prominent decisions. In terms of Lloyds Bank decision support system is useful in taking
significant decisions planning for the organisation and operating activities which are useful in

executing the changes frequently. The purpose of the structure is to specify the problems in order
to face the managers and put emphasis on the prominent characteristics which make things easy
for the staff as it also focus on the adaptability and flexibility to regulate the changes within the
environment and take permanent decisions by considering the approaches of the manpower.
Types of network technologies used in Barclays
Networks are developed to perform the several task of the company. It describes the proper
transmission that is useful to indicate the different specifications and execute it at various levels.
Network is the procedure which is useful in connecting the two or more devices for exchanging
the information and it also becomes the medium among the devices and computers (Avgerou and
Walsham, 2017). It consists between the group of computer system including the devices service
and various resources that can be developed with the help of cable and wireless media. The
various types of network Technologies are mentioned as under:
Local Area Networking (LAN): It is considered as the wired network that is based on the
single site and also used in buildings and offices. It is useful when any information should be
share among the organisation and also significant for the company not for the outside area. It
includes software considering the details of employees and handbook and Hardware including
modem printer and many more. It is connected with the central device known as the hub and use
for the access point to transmit and receive data.
Metropolitan Area Network (MAN): This type of networking topology please work for the
various type of networks as it is larger than the Local Network and can cover the single City. Its
range is around hundred kilometres that define the combination of various hardware and media.
This type of network can be used by both public and private company (Theis and Wong, 2017).
It is effective and also provides fastest communication with the help of high speed carriers that is
useful in offering suitable support to large network. To use this network connection various
cables are required to connect the devices and also difficult to protect the system from the
hackers.
Wide Area Network (WAN): It is considered as the telecommunication network that
includes the networks of network. It joins various devices across the country and develops it but
it is considered as the data communication method that is good for only that organisation that is
connected by the long distances. It includes those networks that are connected by the public
networks considering the telecommunication system used to connect the satellites. Wide area

network is helpful in acquiring the larger graphical area to connect the long distance business
and also use their messages including sound picture and other concerning data. For this security
is the main problem is there any people join with this network and has the power to use the
information from other computer.
In relation with Lloyds Bank Local area network is relevant because it cover less security
and does not include any ethical issue. As the respective companies the financial institution
which need more secure network connection and need to protect the information of the
customers. So Local area network is most beneficial as buy this it is easy to share the resources
and also provide security to the data by keeping it centralised.
Ethics and social issues in Barclays
Because of the excellent services of the information technology it becomes successful for
the many businesses including the online market and many social media websites. Because of the
personal information that are shared to the online medium criminals get misuse of the significant
information of the company that becomes the major loss. For this prominent issues are discussed
as under
Ethical issues:
Copyright infringement: Being getting imitated is the major problem in the digital
business. For this there are many websites that can copy the original data of an organisation and
also make it available for their Rivals in order to achieve the competitive advantage. It is
considered as the biggest issue for the company in terms of ethics as because of this company
face prominent issues (Lugmayr and Grueblbauer, 2017). In this context trademarks and patents
can be copied that is unauthorised and for this Lloyds Bank need to register itself under the
patent Protection Act because it helps in preventing the company from being copied.
Hacking: The concept is used in terms of privacy and security as due to this the
information of the company can get stole. Theft data can become threat for an organisation and
also leads to damage its reputation within the business environment. In this context hacking is
the term which is used to stole the data and information of the company bypassing the security
and controlling over it to access the system of the company. In this context hackers are the one
who can gain the access of the system and then they can do anything with the information
against the company. Hence in relation with Lloyds Bank they also need to adopt suitable

security system to prevent themselves from the hackers and secure their information in order to
maintain their ethics.
Social issues:
Social media: It creates the significant problems for the company considering the social
media and its accessibility that can impact the image of an organisation. It significantly
influences the online market from the side of reviews of the customers as negative reviews and
feedback can leads to eliminate the revenues and sales of the company that negative influence
the ratings and ranking of the online dealer (Smith and Wong, 2016). In terms of Lloyds Bank
their online presence define their internet banking and describe the viewpoint of their customers
that influence the reviews and ranking. Despite from this it becomes the major threat as in this
information and strategies can get leak that is useful for the Rivals.
Unauthorised access: It depicts that someone get the secret access of the system by
considering the overall combination of using the username and password of an individual. In
terms of Lloyds Bank it can be done by their employees which is it is the system function that
can be done through to the internal individual. Along with this the unauthorised access can be
done because of weak security system and privacy (De Vries, 2016). In this context, various
organisation use services in order to provide suitable security to the system. In the context of
Lloyds Bank they can use prominent security system that provides them suitable protection to
prevent their data.
Importance of internet and intranet in Barclays
Intranet:
Easily share information: Intranet is helpful for the company as it is useful in connecting
various people at a time. Internet is the way by which employees can prominently share their
information with colleagues and can align them at the same time (Marouf and et. al., 2018). In
relation with Lloyds Bank Their employees can share information with the objective of saving
there important and significant time that leads to enhance their performance and productivity of
company.
Knowledge management: It is useful in managing the prominent information about the
employees and the company. It is important for the Lloyds Bank because it office sustainability
at the time of managing the information of there workforce and also useful in improving their

experience. Due to intranet it becomes easy for the employees to identify what they actually want
and need according to their requirement.
Internet:
Helps in online marketing: It is helpful in organising the online marketing and promoting
the suitable products that is useful for the company in order to achieve success. It is useful in
order to promote the products the company and also provide significant information to convey
their prominent information to the prominent customers that is helpful in order to sustain them.
In relation with Lloyds Bank it is helpful in offering the services on the social media as it can
achieve success in the competitive market.
Developing the communication: It is useful in developing suitable communication as it
completes the significant process in order to remove the prominent barriers from it. With the help
of internet it becomes easy to develop suitable communication through many people as it leads to
connect people across the world (Ransbotham and et. al., 2016). In relation with Lloyds Bank it
is significant for them because it share and provide the considerable information to various
people.
List and explain the different stages of system development life cycle
System development life cycle is the prominent series that has five stages which is useful
in developing the hardware system and software and join both of them to match the Expectations
of customer. System is a set of components that is useful in connecting with the people as it is
the procedure that covers planning testing deploying prominent information. It covers significant
stages that are mentioned below
Planning: It is the most important state which is useful in developing the successful
system that is valuable for the company. It covers the prominent stages by defining the suitable
issues goals and objectives by considering the cost of strategies that should be made regarding
the survival of the company in the market (Mikalef and Pateli, 2017). It also conducts the study
to analyse the importance of several solution to meet the needs and wants of customers,
employees, suppliers and many more.
Analysis: It include the suitable involvement of the prominent information considering
the collection of significant facts and figures by suggesting the suitable improvements regarding
the plans that is useful in offering the proper system. It considered the proper determination of

plants Strategies and goals in order to identify suitable deviation in it and also take corrective
action for it (Urquhart and Fernández, 2016).
Design: It comes after the significant understanding of suitable requirements and factors
that defines the security level of the different types of data. It can be done in the return context
considering the pen and paper to analyse that how it finally look and function in detail. It also
considers the significant out of the plan procedure business rules and other documents.
Implementation: It comes when the suitable understanding is made regarding the system
and also provides appropriate needs and specifications. It defines the construction procedure that
can be done after the development of the system for the company (Richesson, Andrews and
Hollis, 2019). It describe that it is ready to install in the campus and for the customers to
introduce as per their requirement of the customers. In this context the system needs to get
familiar with it and identify the prominent complexity of the system.
Maintenance: It is the final stage that is useful in identifying the prominent obstacle and
barrier among system in relation with meeting the requirements full stop it include offering the
current update regarding the specific element and also make sure that it meets the suitable
standard and technology that is useful in facing the recent security threats.
CONCLUSION
From the preceding discussion it is analysed that information technology is the procedure
which is useful for the company in their operational system and also helps in achieving success.
It is also useful enhancing the productivity of the company by saving its efforts time and cost.
From the above report it is analyse that information technology plays an important role regarding
success and failure of the company and also helps in identifying the significant ethical and social
issues that are faced by company to relate the operations of company. Despite from this various
types of network technologies are discussed to enhance the proper system and system
development life cycle is also identified by defining the significant stages of prominent
development.

REFERENCES
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