Introduction to Information Technology - Assignment

INTRODUCTION TO
INFORMATION
TECHNOLOGY

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
1. Role of information technology in success of business..........................................................3
2.ethical and social issues that pertain to running businesses.....................................................4
3. Identify and differentiate between different types of networking technologies......................4
4. Importance of Intranet and Internet in your business..............................................................5
5.List and explain different stage of system development life cycle, answer is not connected
to business...................................................................................................................................5
CONCLUSION ...............................................................................................................................6
INTRODUCTION
In business sector, technology of security deals with which involves telecommunications,
any thing which helps in storing information either hardware or software. These are systems that

facilitates communication within an organisation. In this report, chosen company is Barclays plc
which is a leading multinational investment bank of Britain that offers financial services. It is
established in year 1690 and is headquartered in London, UK. The report covers business of IT
in success of organisation and various issues that pertain to operating business. It also covers
different types of networking technologies and significance of intranet and internet in business.
At last, different phases of life span of business and potential advantages and drawbacks of
investing in IT are covered in report (Abdalla, 2016) .
MAIN BODY
1.
The success of an entity is largely dependent upon a number of aspects. One of most
crucial aspects in this regard are acknowledged to be selection of an appropriate and relevant
technology and its usage within confines of an entity. Research has stipulated that almost each
and every business organisation operating as a part of corporate sector invest within IT with a
view to facilitate faster flow of information and execution of business operations. IT provides a
company with a number of tools through which entity can ensure that works gets carried out in
quickest manner. In era of digital marketing, IT is used by corporations operating across globe
for a variety of purpose such as storage and retrieval of data, making corporate calculations,
marketing, public relations etc. In this regard, it can be said that this effective system in Barclays
plc has opened gates for growth and development of company by including it in almost all
aspects of day to day operations. Big data, Google Analytics and Microsoft CRM Dynamics are
some of effective information technology tools which are taken into use by an enterprise to
facilitate faster decision making. Further, PPC, SEO, SMS, MMS, social media are tools which
are utilised by a corporation to execute marketing and create awareness among people about
offerings of Barclays plc(Beynon-Davies, 2016) .
In order to make right decisions, information technology plays a very crucial role. Each
organisation requires to go through process of comprehensive marketing research that enables
management of firm to take right decisions. There are various tools like Big Data, Microsoft
CRM dynamics etc. that assists company in extract crucial information that can influence
decision making. In Barclays bank, use of information technology helps in managing data of
customers. It facilitates effective communication within organisation. Satisfaction of customers

is success key of Barclays Bank that can not be attain without customer support process.
Effective communication helps organisation in understanding demands of customers and their
issues which enables it to offer effective services to customers. There are various channels like
social media, online news letters, e-mails etc. which helps bank in communicate with customers
and helps it in managing effective relations with them. So, in this manner, very crucial place of it
in Barclays plc (Forman,King and Lyytinen, 2014) .
2.
Their are several norms and regulations which is followed by Barclays plc, as being in
banking sector several major banking regulation acts are implied on them. The basic reason one
has to accumulate and provide correct mentality is to get indigenous in nature. The one reason
they have to gain and authorise limited liability is to cover and individualise criteria given to in
all this case they have to follow all ethical and social issues which is related to bank. Even in
industry of investment banking there are many things which have to be followed up by them. In
following these are mentioned:
 There is a recent ethical scandal of Barclays plc, where they have totally rigged in
LIBOR, and it has led to extent where controversy become so gross that chief executive
resigned. Here it was mentioned that banks have tried to miss use their powers and
detriment public.
 Payment protection insurance: in UK last year almost 10 million PPI were almost half
and policies are either personal loans, which have generated the estimated amount of 5bn
euros. In this investors were made to pay very high interest even after this much
investment, which was worthless for investors (Lloyd, 2017).
 Customer service: even after paying correct due dates for bank they have not entered any
zones and have acquired for not giving correct service in banking zones. This is literally
against issues of social. Here, one has to acquire best prominent services which will be as
per rational decision and mixture of business and provide correct analysis in business.
Customers feel cheated and reduced loyalty of public.
 Complexity: work is with so much paper work and unscheduled data that they have to be
acquired as per guidelines. The customers fell harassed and have to acquire pertained
notions. The retail and investment banking arrangement have degraded in several years

and this is against social cause should full fill and has become an social issue (Neuman,
2014).
 Responsible lending: term predatory lending is used when government is directly or
indirectly imposing several unfair and abusive loan terms & conditions towards
borrowers. This means in simple terms that loans provided are not given in correct terms
which means that in case of several warnings people are not giving correct goods and
have provided moderate analysis of giving wrong interest rates to every person. These
terms are not working in best interest of borrowers.
3.
communicating technology is used of connected system wither through satellite, wireless
and cable to handing over different data, resources and communication. It mainly uses to develop
an infrastructure to provide information and data with help of internet networking,
communication etc. Barclays technology is power behind global operations. As digital banking,
security and international transaction become enhancing ventral. Under this, there are various
kinds of networking technologies mention below:
Local Area Network – its a constructive communication area which connect very small
area. This technology is to be confined to single room and developing group of buildings. It is
computer network that helps in interconnects computers in limited area. LAN connects group of
computer and minimum voltage devices together across minimum distances.
Wide Area Network – It can cover a very huge area and has to provide the fact to provide
service in the commemorative areas. These are mainly established with the leaded
telecommunication circuits. This network connects computers across long physical distances
together. It permits low- voltage technological computers and software are to be connected on
very remote zones and it can still cover a very huge area (Rajaraman, 2018).
(WLAN)- It is wireless distribution method for two or more than two devices which use
high frequency waves and consist access point to internet. This technology allows users to be
move around coverage area while maintaining network connection. It makes use of wireless
network technology like WiFi. These kinds of network do not needs devices which rely on
physical cables in order to connect to network.
Metropolitan Area Network (MAN)- This networking technology interconnects users
with computer resources in geographic area that covered through local area network but also

small than area that covered through wide area network. In this technology, maintenance and
ownership is handled through single person or an organisation (Rowley and Hartley, 2017).
4..
Intranet- It refers to secure system of technology in order to transmit company's
information by maintaining secrecy and safety. This helps employees to get data, links,
applications etc. from as been provided below-
 The internal communication is made better due to which staff can access to corporate
information.
 There can be a virtual workplace for sharing resources by contacting each other. Also,
employees can be given training through this.
 The customer service is improved by recording their information which can be used by t
staff.
Internet- It is a net which is spread over globe, since it gives many areas and provide the
diminishing and increasing scope and better communication skills. The scope is much greater
than intranet and data can be shared or exchanged from any location in globe. Some of
importance of internet in business are as follows:
 Correct working zones of priority in work, real time information can be shared
expeditiously making business communication easier and quicker.
 It can help companies in analysing demands of customers and increase interactions with
them. In this way, organizations can understand target audience.
 Brand is a valuable asset for any business and through internet, large number of people
can be made aware about same (Van Lieshout, Egyedi and Bijker, 2018).
5.
System is combinations of connected and inter related and this works together as the aspects of
working conditions and zones of the developing a system which is developing the
technologically output. System Development Life Cycle (SDLC) is series of steps which is
helpful in creating systems like hardware and software so that customer expectations can be
achieved. The steps in System Development Life Cycle are as follows:
System Planning: this is planning phase in developing correct system modes of
workings which includes providing issues , creating objectives and most importantly their
resources. It also identifies alternatives possible solutions and study on that how product can be

better than competitors in market. Outcomes are developing new system, improvements in
current one and keeping it way it is.
System Analysis: There is need that requirements of users are determined and
documented so that expectations can be known. In this feasibility study will be made which
involves determining that system is feasible according to economical, technological, social and
organise aspects of business. There is need that communication is maintained with customers so
that complete information is available (Yun, 2014).
System Design: This phase defines, elements, components, security aspects, architecture,
various interfaces and information used in system. This is start with blueprint which provides
rough idea about system and then detailed system design is prepared which will achieve clients
different requirements.
Implementation and Deployment: In this phase actual manufacturing of system begins
after collecting complete information and making proper design of system. In this step only
actual codes are written and implemented according to requirements of customers. This involves
installation, training and implementation of systems along with complex issues and solutions to
overcome it.
System Testing and Integration: This phase assembles different components and
subsystems so that whole systems is build. In this step testing is done to ensure that customer
satisfaction is enhanced and there is no additional training for user to handle system.
System Maintenance: Periodic maintenance for system is carries out so that it does not
get obsolete in technology. There is replacement of hardware and software according to
evaluation of performance.
Conclusive analysis:
According to this analysis, it makes focus on implementation and non implementation of
certain advancements in working of an organisation with help of which improvements could be
made in performance of organisation. So Barclays Plc may have different advantages and
disadvantages with implementation of new technologies in their working which will be both
beneficial and non beneficial for company (Zhang and Galletta, 2015) .Taking an example of
implementation of new technology, so this will provide bank with competitive advantage over
their competitors as such working and processes of bank will improve. It will be able to perform
their actions in lesser period of time. So there will be an increment in overall work accuracy and

efficiency of organisation. On other hand, it is also disadvantageous for company to make
implementation of new technology as due to this, there are some issues which could arise related
to server issues impacting negatively on customer experiences and actions of bank. Along with
this, it is possible that not every customers of company is making use of that technology so
impact will be negative on company because of implementation of these processes in working
of organisation.
CONCLUSION
Working in-depth analysis of the particular project defines and concludes a correct
summarisation, in modern digital world, competition under the market is increasing on a very
huge scale which is immensely impacting the workings of business and working industry. and
advancement in their operations for purpose of attaining higher growth and success within
commercial centre. In business world, information communication technology plays imperative
role in developing an effective communication base that could be resulted in developing
performance and operations of firm. Organisational are mainly concern over implementing
effective Information technologies for purpose of implementing good and effective relationship
with customers at global level. Therefore, this create value in fulfilling desires of customers at
market place via developing production and operations of firm. In modern business world,
organisations are concern over emerging computerises technology for reason of reducing human
efforts and enhancing performance of firm at wider level. Businesses are widely concern
following ethics as to easy implementation of IT technologies, thus suitable use and emergence
of IT technologies are effective for businesses in reaching at potential growth within
commercial centre. However, in modern era, living of individual is it can be very much
dependent over the fact that technologies are dependent and tools of technologies and digital
market is used, operations of business organisations are widely focuses over executing high-tech
IT technologies in respect to attaining competitive edge through grabbing attention of customers
at market place.
REFERENCES
Books and journal
Abdalla, R., 2016. Introduction to geospatial information and communication technology
(GeoICT). Springer International Publishing.
Beynon-Davies, P., 2016. Information Systems Development: an introduction to information
systems engineering. Macmillan International Higher Education.

Forman, C., King, J. L. and Lyytinen, K., 2014. Special section introduction—information,
technology, and the changing nature of work. Information Systems Research. 25(4).
pp.789-795.
Lloyd, I. J., 2017. Information technology law. Oxford University Press.
Neuman, D., 2014. Qualitative research in educational communications and technology: A brief
introduction to principles and procedures. Journal of Computing in Higher
Education. 26(1). pp.69-86.
Rajaraman, V., 2018. Introduction to information Technology. PHI Learning Pvt. Ltd..
Rowley, J. and Hartley, R., 2017. Organizing knowledge: an introduction to managing access to
information. Routledge.
Van Lieshout, M., Egyedi, T. M. and Bijker, W. E., 2018. Social Learning Technologies: The
introduction of multimedia in education. Routledge.
Yun, J. J., and et. al., 2014. Introduction of an objective model to measure open innovation and
its application to the information technology convergence sector. International Journal of
Technology, Policy and Management 7. 14(4). pp.383-400.
Zhang, P. and Galletta, D. F., 2015. Foundations of Human-Computer Interaction in
Management Information Systems: An Introduction. In Human-computer interaction and
management information systems: foundations (pp. 15-32). Routledge.

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