Introduction to Information Technology

This presentation provides an introduction to information technology, including its definition and usage in organizations. It covers the classification of computers based on size, the importance of internet in business and individual contexts, and the transformation of business through social media. The presentation also includes references for further reading.

INTRODUCTION TO
INFORMATION TECHNOLOGY

INTRODUCTION
 Information technology is simply use of any software, system or computer to retrieve,
transmit, store, sending information, manipulate information or data in the
organizations or enterprise.
 This information technology can be used in business organizations in improving
customer care, manufacturing, human resource management, transportation, business
communication and in many more ways to improve their business and gain competitive
advantage.
 This presentation will focus on classification of computers, importance of internet and
transformation of business through social media.

Classification of Computers
Classification of computers can be done on the basis of size:
 Super Computer
 Mainframe Computers
 Mini Computers
 Micro computers or personal computers

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Classification of computers can be done on the basis of size:
 Super Computer:
 One of the most powerful type of computers are Super Computers which are
designed for applications that require large amount of calculations like in weather
forecasting.
 These computers are very costly therefore these computers are only used by large
corporations, universities who can afford them or government.
• Example: Cray T90

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 Mainframe Computers:
 These are very large probably the size of a room and much expensive designed to
do thousands of calculations for users simultaneously like for ticketing and making
reservations for flights, flight scheduling etc.
 These computers are used by large private organization or government
organizations.
 Examples: Univac, Sperry

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 Mini Computers: These are mid sized computers less powerful than mainframe
computers but stronger than desktop computers.
Example: Program data processor, HP 3000 series
 Micro computers or personal computers: Most frequently used type of computer are
microcomputers. These are also known as personal computers. These type of
computers are mostly used for personal use only i.e. one person at a time. These type of
computers can be easily carried and are for personal use only.
Example: mobiles, laptops, tablets, personal digital assistant etc.

Importance of internet
In today's world internet is important for both an individual and for business in many ways.
 Importance of internet in business context:
 Internet has helped marketing department of an organization by providing organizations
different benefits, options and a platform to do marketing like only advertisement,
social media etc.
 Internet has also provided cloud storage facility to business organizations to store their
data and information.

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• Instant business conferencing with the customers, clients can be done easily weather it is
text, voice or video conferencing.
• Internet has also helped business by providing a method to track their growth and
business performance.
• Internet has also helped organizations to reduce human presence by providing automated
applications for different functions.
• Through internet service and product facilities can be given to customers anywhere
across the world.

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 It has also helped business organizations to understand and connect with their
customers and build a strong relationship with their customers through social media etc.
 Business transaction has also been made easy through online payment or payment
gateways or e-wallets.
Importance of internet in individual context:
 Communication between two individuals has been made easy through internet as
people can communicate with each other from any part of the world either by voice,
video or text communication.

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 Tracking has also been made easy for individuals as they can track any individuals'
location and even share their location to anyone and at any part of the world through
maps and GPS.
 Education has also been made easy as all the things are available on internet so lectures
can be provided to an individual through internet and many books are available on
internet free of cost for study purpose.
 Entertainment has also been made easy through internet as any individual can access
many videos, news, games on internet and can entertain themselves.

Transformation of business through social
media
Social media has transformed business interactions with stakeholders and customers more
easy as:
 Almost all the customers and stakeholders of any business organization are available
ons social media, so organizations can easily keep a track on their customers and
stakeholders and provide them services more easily according to their demands,
requirements and needs.

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 Advertising on social media has also transformed business as they can easily reach their
customers and stake holders and deliver their message to the customers about their
products or services.
 Through social media if any customer comments or reviews about the organizations
then they can be easily dealt with and responded quickly. This proves that social media
has enhanced the business chances and helped them to improve their brand image and
connect with customers more easily and directly.

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 Social media is a powerful tool for business to boost awareness about their brand.
Customers can easily know about the brand the service and product they provide.
Business can be boosted as they can easily find their target audience, their visual
viewers, can easily start conversation with their customers and extend awareness about
their business products and services.

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 Through different social media campaigns organizations can go live and engage with
their customers. This also allows business to continuously monitor their customers.
 Through social media business can know customers preferences I buying any product
and service and can offer them those services or products at cheaper rate and better
quality.
All these factors has helped business to transform and interact with their customers more
easily.

References
 Infante-Moro and et.al., 2016. The importance of Internet and Online Social Networks
in the Spanish Hotel Sector. Applied Computer Science. 12(1).
 Fuller, P.B., 2015. Evaluating intent in true threats cases: The importance of context in
analyzing threatening Internet messages. Hastings Comm. & Ent. LJ. 37. p.37.
 Eastman, C.M., 2018. Building product models: computer environments, supporting
design and construction. CRC press.
 Wang, W.Y., Pauleen, D.J. and Zhang, T., 2016. How social media applications affect
B2B communication and improve business performance in SMEs. Industrial Marketing
Management. 54. pp.4-14.