Introduction to Information Technology Assignment | Tesco

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Introduction to InformationTechnology
Table of ContentsINTRODUCTION...........................................................................................................................1Literature Review.............................................................................................................................1Identification of role of IT within organisation......................................................................1Ethical and social issues.........................................................................................................2Networking technologies........................................................................................................3Importance of intranet and internet........................................................................................5Stages of system development life cycle................................................................................6Analysis & Discussion.....................................................................................................................7Conclusion.......................................................................................................................................8References........................................................................................................................................8
INTRODUCTIONInformation technology is defined as maintenance, development and usage of computersystems, software as well as networks. Basically, in this processing and distribution of data iscarried out(Eason, 2014). Data refers raw facts and statistics which is used for gathering forreference, storage as well as analysis. This report deals with Tesco for understanding concept ofinformation technology within retail sector. It is a public limited organisation which deals ingroceries and was founded in 1919 by Jack Cohen. Furthermore, it deals with identification ofrole of IT within success as well as failure of organisation and ethical & social issues relatedwith this. Moreover, it also comprises of internet and intranet along with various stages involvedwithin system development life cycle.Literature ReviewIdentification of role of IT within organisationInformation technology systems refer to utilisation of computers by firm for carryingcertain tasks. IT has critical role to carry out certain activities like transactions can be madeeasier, management of information can be done by usage of database, different software areavailable which makes work smoother(Kiran, Oudshoorn and Verbeek, 2015). In context ofTesco, there role is mentioned below:Flow of information:It is a key resource within organisation which comprises ofexternal, internal, subjective or objective information. External information comprises ofsurrounding environment within organisation. Subjective involves description of what isunknown whereas objective deals with information in terms of what is known. By the usage oftechnology a centralised data centre is used for retrieving data. As Tesco is rendering theirservices in around 6800 outlets then it is crucial that information must be made available to theirall employees and customers as per their requirements. Through IT, human resources of Tescohave access to information which makes their daily work easy.Workgroup support:Information technology assist organisation in creation ofinformation sharing environment as employees can interact with other departmentwithout any kind of hindrance(Law, Buhalis and Cobanoglu, 2014). This saves their timeand also makes their work easy. Employees can make use of mediums such as emails,text chatting, etc. for having the details associated with relevant task. It will make work1
of group decision making and group support systems within Tesco smoother as well aseasier.Executive support:EIS refers to interactive MIS which is aggregated with DSS and AIfor assisting managers for identification, addressing problems and also opportunities. EISallows management of Tesco to view information from various angles and it alsoprovides managers with wide range of flexibility for creation of more views for betterunderstanding of problems as well as opportunities(Marchewka, 2014).Data management:With the assistance of database software, Tesco can store all theapplicable data on database. It can be either internal or external. Internal centralisedsystem denotes that data can be accessed within organisation whereas in external oppositehappens. This implies that organisation will be making use of domain name or remote IP.Management as well as employees of Tesco can make use of their website for accessingrespective data through passwords.Communication:Services like electronic mail allows human resources within Tesco tocommunicate with one other easily as well as quickly. It is a great tool which assists indevelopment of business with usage of advanced communication tools which also createssignificant impact on decision making(Mehlman and Li, 2014).Certain points have been illustrated above which aids organisation has competitive edgewithin market. This can lead to either success or failure of organisation. When management andIT department of Tesco will execute these efficaciously then the results which will be attainedwill be affirmative. But if they are not managed in appropriate manner then the desired standardscannot be attained and there is a possibility that wrong results can be obtained which will lead tofailure of business as exact information will not be with organisation.Ethical and social issuesEthical issues:They are defined as reflection on morality. Along with this, they givebrief elaboration about right and wrong through evaluation of choices available. In context ofethical issues in IT, success of business is entirely dependent on mobility of goods as well asservices with high speed and accuracy. Certain issues with respect to ethics within Tesco arediscussed below:Personal privacy concern:At present scenario, IT is core of various industries as itmakes work smoother and faster(Neuhofer, Buhalis and Ladkin, 2014). But on the other2
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