Introduction to Information Technology.

Introduction to
Information
Technology

ABSTRACT
Information technology has upgraded the way in which the businesses are running
nowadays. It has helped the companies to growth and develop by automated processing and
system. This report is based on HSBC Holdings which is headquartered in UK. IT plays an
important role in the success of the firm as it helps in better communication and working styles.
The business which uses the technology and takes advantages of the same is more likely to get
subject to the social and ethical issues which may affect its working. The networking
technologies help in transmission of the data. There are seven phases of the software
development lifecycle which helps provides process of developing the software.

Contents
ABSTRACT................................................................................................................................................2
INTRODUCTION.......................................................................................................................................4
LITERATURE REVIEW............................................................................................................................4
ANALYSIS AND DISCUSSION...............................................................................................................5
Identify and discuss the role of IT in the success or failure of a business................................................5
Find ethical and social issues associated with running businesses...........................................................7
Identify and differentiate between different types of networking technologies.......................................8
Discuss the latest developments in Artificial Intelligence......................................................................10
List and explain the different stages of software development life cycle...............................................11
CONCLUSION.........................................................................................................................................13
REFERENCES..........................................................................................................................................15

INTRODUCTION
The information technology is defined as the use of computers in order to store and
retrieve the information or data. Nowadays, its usage has been increased in the businesses as it is
opposed to the entertainment and personal technologies. The term IT is regarded as the subset of
the information and communication technology. The IT system mainly comprises of the
information system, computer system and communication system which also includes the
software, hardware and the peripheral equipment that is operated by the IT users. It is used
commonly as the synonym for the computers and its networks but also it encompasses other
technologies of information distribution like telephones, television, etc. In simple terms, it is a
study, development, design, support, implementation or management of the computer based
system particularly includes computer hardware and software applications (Howell, van Beers
and Doorn, 2018). The organization chosen for this report is HSBC Holdings PLC, a
multinational British investment bank and offers financial services. It is one of the largest bank
in Europe and is headquartered in London, England. This report shall cover the role of IT in
success of business, social and ethical issues in running business, discussion and differentiation
between networking technologies and latest development in the artificial intelligence. Further it
will cover different stages of the software development.
LITERATURE REVIEW
According to Rich Castagna, 2021, Information technologies is referred to as the use of
the computers, networking, storage and other devices, processes and infrastructure for creating,
storing, processing, exchanging and securing the electronic data. It is generally used in the
business operations rather than personal or entertainment purpose. The IT, when used in
commercial purpose encompasses both telecommunications and computer technology.
According to Vivek M. Patil, 2020, the word ‘information’ consists of diverse meanings
from the everyday use to the technical interpretation. The term ‘technology’ is meant as the
application of the knowledge to practical aims of human lives and includes use of tools,
materials, techniques and the sources of power to make the life pleasant and easy for everyone. It