Introduction to Information Technology

Introduction to
Information
Technology

EXECUTIVE SUMMARY
Information technology is the process which involves using the computer, mobile or
software to exchange the information and data in an electronic form. With the use of technology,
there are many benefits, but with advantages, there comes issues like ethical and social which
may result in legal consequence for the company as well as loss of reputation. Networking
technology is one network which allows to exchange the data in digital form. Social media is one
such medium which gives end number of benefits to the business because it gives platform to the
businesses to interact with the customers. Software development is an important component of
information technology which is used by the companies to keep its data secure. The software
development life cycle consists of seven stages which helps in developing, designing and testing
the software of high quality.

Table of Contents
EXECUTIVE SUMMARY.............................................................................................................2
INTRODUCTION ..........................................................................................................................4
LITERATURE REVIEW................................................................................................................4
ANALYSIS AND DISCUSSION...................................................................................................5
Identify the role of IT in the success or failure of a business.....................................................5
Find ethical and social issues associated with running businesses.............................................5
Identify and differentiate between different types of networking technologies..........................6
Discuss the importance of social media in a business.................................................................8
List and explain the different stages of software development life cycle...................................9
CONCLUSION .............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Information technology can be referred to as building communication network for the
company, creating and then administering databases, safeguarding information and data, helping
the workforce for troubleshoot problems with the mobile devices and computers and doing the
work in order to ensure that security and efficiency of the business information is maintained.
The main aim of the information technology system is to help the people in carrying out the
work in easy and quick manner so that objectives can be achieved (Brooks and Pomerantz,
2017). The organisation chosen for this report is HSBC Holdings PLC, a British investment bank
and the financial service company. It traces its origin to the Hong in the British Hong Kong but
is presently established in London by Hong Kong and Shanghai banking Corporation in 1991.
This report shall cover the role of IT in success of company, ethical and social issues relating to
IT, different types of networking technology and importance of social media in the business.
Further it will cover different stages of software development life cycle.
LITERATURE REVIEW
According to Rich Castagna (2020), Information technology is use of the computers,
networking, storage and other devices of physical nature which create, store, process, secure and
also exchange the data in electronic form. Typically, Information Technology is used in business
operations context as opposed to the technology is used for entertainment and the personal
purpose. The commercial usage of information technology is with the use of both the
telecommunication and the computer technology.
According to Kirsten Slyter (2019), there are mainly three pillars of responsibility of the
IT department which includes the following-
 IT governance: It is the combination of processes and policies which ensure the system
of IT are run effectively with aligning with the needs of company.
 IT operations: It includes providing the tech support, security testing, network
maintenance and the device management duties.
 Hardware and infrastructure: The main focus area can be referred to the physical
components of the IT infrastructure.