Arcadia Group Management: Structure, Marketing, and Talent Strategies

This report provides an overview of Arcadia Group's management practices, covering its organizational structure, key business functions, and the role of marketing in relation to other departments like customer service, finance, and research & development. It details various management functions such as planning, organizing, leading, and controlling, highlighting their responsibilities and importance in the company's performance. The report also examines talent management within Arcadia Group, focusing on the role of HR and the impact of a positive organizational culture on overall business success. Concluding with insights into how effective management and HR practices contribute to Arcadia Group's goals and market position.

Introduction to Management

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
1. MANAGEMENT STRUCTURE................................................................................................3
Advantages and disadvantages of different types of organizational structures...........................3
Business functions and their responsibility..................................................................................4
2. MARKETING FUNCTION AND ITS RELATION...................................................................4
3. MANAGEMENT FUNCTIONS.................................................................................................5
Different management functions and their responsibilities.........................................................5
Importance of management functions in performance of company............................................6
4. TALENT MANAGEMENT........................................................................................................7
Role of HR in talent management................................................................................................7
Impacts of positive organizational culture on performance of company.....................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................9

INTRODUCTION
Concept of management use in every business and company. Management is the art of doing
work in an organized manner with formally organized group of people. This report will explain
management of Arcadia group. Arcadia group is worldwide famous fashion brand. This report
will explain management structure and business function of Arcadia group and how marketing
function work with different department such as customer service, finance, and Research and
development (Kotler, 2019). This report also present different management functions such as
planning, organising etc. and also explain their responsibilities. In the end of the report it will
show talent management and organizational culture of Arcadia group and It also discusses the
role of HR with relation of talent management and define organizational culture.
1. MANAGEMENT STRUCTURE
Advantages and disadvantages of different types of organizational structures
There are different types of organizational structures that are being used by companies as per
their size and other factors.
Functional: It is somehow like hierarchical in which position starts with at the top and goes
down. Employees are positioned as per their skills (Bai and et.al., 2017).
Advantages
 Team members feel self determined.
 Suitable for all size of companies.
Disadvantages
 Interdepartmental communication can be hurt.
 Create reluctance within comopany.
Flat: It is also called horizontal that is being followed specially by start ups because they do not
have mand departments.
Advantages
 Employees become more responsible.
 Promote open or direct communication.
Disadvantages
 Due to lack of supervisor it can increase errors.
 Difficulties in managing.

Hierarchical: It is a pyramid shaped of structure in which commands goes from top to down and
each employee has associiated supervisor (Lee and Edmondson, 2017).
Advantages
 Clarity in responsibilities.
 Employees have clarity about person to whom thy have to report.
 Creates mutual trust between employees within their department.
Disadvantages
 De-motivate lower level of employees.
 Employees act in iterest of department rather than company.
Arcadia group follows hierachical structure as it finds easier in informing each others and
commanding from top to down. Also, employees have their supervisors so, they can solve
problems and remove miscommunication by interacting with them.
Business functions and their responsibility
Business fucntions refers set of activities such as: customer service, marketing, IT, HR,
warehouseing. Arcadia group has high street retailers such as Burton, Topman, Topshop and
requires following all fucntions.
All these business fucntions collaboratively helps in accomplishing goals.
HR: HR is mainly responsible for hiring and managing people by training and motivation. It
performs several fucntions like making use of recruitment strategy, motivational ways, taininng
and others.
Marketing department: It is responsible for promoting products of company and attarcting
customers. By gathering information related to customers it performs its fucntions (Srinivasan
and Ramani, 2019).
Sales department: This functional unit is responsible for increasing sales and profit margin.
Financial department: This department of Arcadia group is responsible for maintaining a
balance between income and expenses and allotting funds to all departments.
2. MARKETING FUNCTION AND ITS RELATION
Marketing functions refers activities which is performed to achieve objectives and goal of
marketing. To achieve success in marketing different marketing function is used such as
promotion, selling, pricing, product management, financing, distribution etc. Marketing function

helps Arcadia group to fulfil its objective and goals of the company and it also attracts new
customers.
Marketing with other Business functions:
Marketing department help different business functions for the success of Arcadia group. Some
interrelation between marketing and other business function:
Marketing and Finance: All marketing plans and strategies of Arcadia group include financial
factor. Financial statement and budget statement is related to marketing strategies. Marketing and
Finance department are interrelated with each other they both help Arcadia group to maintain
their image in market and also maintain their financial statement. Marketing is also used as an
accomplishment of financial objectives (Ali, and Akter, 2018). For marketing functions it
requires fund which is provided by financial department. Both business functions help Arcadia
group in success.
Marketing and Customer Service: Customer service and marketing functions are important
function in Arcadia group. Customer service function provide service to the customer after
selling product and marketing function ensure that customer service frequently provide its
service to the customers. Customer service department handle customers complainants and
marketing functions analysis the complainants and suggestions. In Arcadia group customer
service function and Marketing function relation help to create loyalty customers.
Marketing and Research & Development: Research & Development functions closely related to
marketing functions and new product development. In Arcadia group marketing and research
function help to develop new product according to market needs. It also helps Arcadia group to
satisfy its customer need by interrelation of marketing research development function.
3. MANAGEMENT FUNCTIONS
Different management functions and their responsibilities
Managers of all companies of different sectors perform mainly 4 functions for managing
resources, all tasks and HR of the company. All these functions that are being performed by
manager of Arcadia group include:
Planning: It is one of the main function on which basis further functions depend. In this stage
and function, manager set goals and objectives and makes strategies decisions for having a

direction. It also makes plan of requirement of resources, skilled workforces and others for
accomplishing goals. Reason of performing this function is to get a path and direction for
accomplishing goals.
Organizing: After making plan about resources and ways of accomplishing goals, manager
requires distributing resources among employees. For making this function successful, manager
also requires working with all functional departments and create productive and effective
working environment (Lohmüller, 2019. Responsibility and reason of this function is increasing
employees engagement rate and making planning successful.
Leading: After allotting resources and clarifying responsibilities, manager find requirement of
guidance to employees, For reducing errors and making employees able by which they can
perform as per the plan, manager of Arcadia group support, direct and coach them.
Responsibility of performing this function is to make employees productive and reducing errors.
Controlling: Process of evaluating plan is known as controlling. It is being performed for
managing deadlines and taking appropriate actions for becoming successful.
Importance of management functions in performance of company
All management functions play a vital role but there are main 2-2 functions that are vital such as:
Planning: In this stage, manager analysis situation and on the basis of set goals they decide
resources, prepare estimate budget and selects strategies. Some approaches of planning that can
help Arcadia group in improving performance include:
Strategic: In this planning, top manager identify strengths and weaknesses of company
along with threats to company. As per the analysis they develop strategies (Papke-Shields and
Boyer-Wright, 2017).
Tactical: It is short term plan in which middle management identifies available resources
and requirement of marketing, finance, production and other facilities.
Operational: It is process of using tactical plan for accomplishing strategic goals. In this
plan, manager set time frame in which they can meet goals with appropriate strategy.
Leading: The main aim of this function is to motivate employees. Manager focuses on
improving relation or managing people rather than tasks by:
Directing: Manager and directive leaders provide proper guidance and direction to
employees that are new in the company and at initial stage requires a lot of support (Paulus and
et.al., 2019).

Coaching: Manager coach to their employees and ask them to work cooperatively for
building trust and improving relation.
Supporting: In this style of manager and leadership, they try to develop skills of
employees and encourage them.
Delegating: In this type, leaders provide minimum of guidance and motivate them for
accomplishing high level of goals.
4. TALENT MANAGEMENT
Role of HR in talent management
Talent management is an important method in any business to get effective work from
employees. Human Resource management in Arcadia group help to manage its employee talent.
Talent management focus on particular skills and task and HR department help them to manage
their task. HR help in recruiting employees and after recruiting they help them to manage their
performance (Claus, 2019). HR role is to train employees so that they give their best work.
Human Resource help Arcadia group to manage their employees talent according to their skills
and knowledge.
Impacts of positive organizational culture on performance of company
Positive culture always effect the performance of the company. If business follow positive
culture then it helps them to create positive impact on employees and customers. Customers
attract with positive organizational culture. Positive organizational culture of Arcadia group help
them to increase their sales and growth in the market. Positive organizational culture motivate
and inspire employees to work efficiently. It also helps Arcadia group to achieve its objectective
and goals.
CONCLUSION
This report shows the business management of Arcadia group. It also presented different
management structure and business functions. This report also show different types of
organizational structures and it also presents different marketing function and its relation with
different business functions such as finance, customer service and research & development. In

the end this report show role of Human Resource management and impact of talent management
and positive organizational culture on the performance of Arcadia group of company.

REFERENCES
Books and Journals
Ali, M.J. and Akter, S., 2018. Human Resource Management (HRM) Practices: A Case study on
Arcadia Group, UK. Global Journal of Management And Business Research.
Bai, W. and et.al., 2017. Organizational structure, cross-functional integration and performance
of new product development team. Procedia engineering. 174. pp.621-629.
Kotler, P., and et.al., 2019. Marketing management. Pearson UK.
Lee, M.Y. and Edmondson, A.C., 2017. Self-managing organizations: Exploring the limits of
less-hierarchical organizing. Research in organizational behavior. 37. pp.35-58.
Lohmüller, S., 2019. Cognitive Self-Organizing Network Management for Automated
Configuration of Self-Optimization SON Functions (Doctoral dissertation, Universität
Augsburg).
Papke-Shields, K.E. and Boyer-Wright, K.M., 2017. Strategic planning characteristics applied to
project management.International Journal of Project Management. 35(2). pp.169-179.
Paulus, C.A. and et.al., 2019. Strategy Management of Fisheries, Livestock and Agriculture
Resources as a Leading Sector in Supporting the Indonesia and Timor Leste Border
Area Development Program in Belu Regency. In ANNUAL GSOM EMERGING
MARKETS CONFERENCE 2019 (pp. 193-196).
Srinivasan, R. and Ramani, N., 2019. With power comes responsibility: How powerful
marketing departments can help prevent myopic management. Journal of Marketing,
83(3). pp.108-125.
Claus, L., 2019. HR disruption—Time already to reinvent talent management. BRQ Business
Research Quarterly. 22(3). pp.207-215.