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Introduction to Management Assignment

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Added on  2020-06-04

Introduction to Management Assignment

   Added on 2020-06-04

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INTRODUCTION TOMANAGEMENT
Introduction to Management Assignment_1
Table of ContentsTASK ..............................................................................................................................................1Problem Analysis........................................................................................................................1Various theories of leadership and management in terms of effective control and management.....................................................................................................................................................2Proposal to solve such management problems............................................................................4CONCLUSION................................................................................................................................5REFERENCES................................................................................................................................7
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INTRODUCTION Success and growth of any business enterprise depend upon effective management andleadership. It is the prime responsibility of every company's manager to implement effectivemanagement and leadership theories which help in motivating staff members so that they cancarry out their activities in an appropriate manner (Abe, 2010). Imperial Hotel is worldlyrenowned international branded chain of hotels. They are operating their services all across theglobe. Due to inefficiency or lack of previous head of department and supervisory staff, Imperialhotel undergo various issues in the form of lack of controlling and monitoring over theemployees. The main issue faced by Imperial Hotel was in the form of disappointing salesperformance, high level to staff members, poor customer services etc. However there arenumerous solution available to overcome these issues are in the form of reviewing monitoringprocedures, supportive management, collaboration of different department and IT support. The given report talks about the application of leadership and management theories,determining potential issues due to ineffective control and developing best possible solution forthe concerned problem. TASK Problem AnalysisThe Imperial Hotel is a London based 500 bedroom hotel which is managed and ownedby well known international branded chain of hotels in 4 star market. The hotel is operating inmore than 25 countries of UK. It is located in the heart of London's West End with an aim ofoffering high quality services to its international customers and tourists and effectively satisfytheir diverse requirement. Imperial Hotel serve large number of facilities such as 4 restaurantsand 3 bards, 500 bedrooms, 12 conference room that provide facility to minimum 1,000 people,swimming and other leisure activities. For handling all such facilities in an adequate mannerlarge number of manpower is required. Talking about the staff of Imperial Hotel, currently thehotel is having 6 heads of department which include human resource & training, housekeeping,guest services & concierge, food and beverage, front of house and reception. Moreover there arealmost 450 workers work in total including 300 full time and 150 part-time (Albert and Beatty,2014). Imperial Hotel also appoint outside contractor that look out facilities like management ofleisure centre, laundry services and specialist cleaning. 1
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