Introduction to People Management

This document provides an introduction to people management, including its practices and challenges in organizations. It discusses the skills, knowledge, and behaviors required to be an effective people manager. The document also explores the role of human resource processes in supporting effective performance management. The case study focuses on Tesco, a well-known retail organization, and the contemporary issues faced by its line managers in managing people.

Introduction to People
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Contemporary issues which is face line management when it comes to people administration.3
Knowledge, behaviour and skills required to be an effective people manager...........................4
Human resource process support and underpin management at the time of effective
performance management...........................................................................................................6
RECOMMENDATIONS............................................................................................................7
CONCLSUSION..............................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
People administration signifies practices that focus on procedure that is connected to
retention of talent, acquisition as well as optimisation by offering regular support for
organisation and provide guidance to its types of organisation. In assistance of this, it is
determined as a subset related to HR that includes aspect of how individual person perform their
work within organisation. The people administration imposes direct effect on efficiency and
performance that increases growth and success of organisation. In addition to this, it is
determined as a process of guiding and influencing subordinate with aim of promoting
workplace productivity in appropriate way. HRM is very important to handle individual person
as it helps in formulating and improving policy with aim of motivating staff member of business
organisation. The company is undertaken in this report is TESCO. It is well known organisation
that provide wide variety of products and services to its user at marketplace. In context of
TESCO, due to rise in Coid-19, there are various issues that are confronted by line manager to
administrate individual person in an appropriate manner. There are various complexity arise due
to increase in covid-19. In addition to this, there are various issues faced by management team
due to Brexit which impose negative impact on company. They offer contemporary issue which
is faced by individual person in order to manage people. In assistant to this, skill and knowledge
that is needed to improve for managing people. Moreover, the procedure of HR provides support
to administration during people management (Calkins and Changrani, 2017).
MAIN BODY
Contemporary issues which is face line management when it comes to people administration
In every organisation, there are various issues and problems arise in order to manage
individual person who are working within company. It is important for company such as Tesco
that is international retailing organisation to deal with different kind of challenges in an
appropriate manner that imposes direct effect on performance of company. In context of TESCO,
due to rise in Coid-19, there are various issues that are confronted by line manager to
administrate individual person in an appropriate manner. There are various complexity arise due
to increase in covid-19. Therefore, the company make extra efforts for implementing different
activities and manage people within organisation in proper way. There are various issues that is
going to be mentioned below in reference of Tesco:

Leadership development it is linked with activity and function that increases knowledge
as well as skill of leader of business organisation. In assistance of this, it is connected with
performing activity by staff member of Tesco. It signifies appropriate role of leadership that
assists in implementation of functions because of achieving higher growth in future period of
time. There are different model that is adopted by leader of Tesco for dealing with issues and to
provide guidance to its subordinate that is given below:
Contingency theory this theory signifies there is not any kind of appropriate way to deal
situation that arises during the particular phase of time period. In assistance of this, it signifies
the external as well as internal element that is helpful in dealing with different problem that
result in higher growth. In reference of Tesco, the line manager focuses on adopting contingency
leadership that help in dealing conflicts that arises at any time. Moreover, it also helps in
increasing productivity level and performance for managing people within company.
Training and development is determine as important aspect that help organisation to
increase capability related to knowledge and skill of subordinate which imposes direct effect on
efficiency of organisation. Therefore, the issue which is confronted by line manager is need of
subordinate is differ and they take session of training and fulfilling need for line manager. It is
important for company to focus on need of training in order to conduct smooth running of
organisation. In addition to this, it is important for line manager to emphasize on what need is
fulfilled by giving training to them (Hislop, Bosua and Helms, 2018).
The line manager focuses on using cognitive learning theory as they emphasize on need or
requirement of individual learner rather than group learner. In addition with this, it increases
knowledge and capability of subordinate in order to enhance performance and success of
organisation at marketplace.
Theory of reinforcement this theory emphasised on suggestion as well as behaviour of
individual person for achieving favourable outcome in future period of time. This concept is
related with reinforcement to subordinate with aim of expansion that is connected to training
session of company. They focus on providing both financial &non financial incentive to its
subordinate like holiday package, promotion, and appraisal and so on. All these assist in
increasing performance level of subordinate that help in dealing with these kind of issue in
proper way.

Knowledge, behaviour and skills required to be an effective people manager
People within business organisation are very important in deciding whether the company
get success as well as failure. It is important for management team of organisation to recruit
individual person who have a skill for increasing efficiency of company. Therefore, it is
necessary to have knowledge, behaviour as well is skill required in managing people that is
going to be mentioned below:
Team building it signifies the efforts of individual person in respect of achieving goal as
well as objective in timely manner. It is determined as a significant skill that helps in optimum
use of resources and avoids duplication related to work within company. The management team
offer extra incentives to its subordinate for maintaining a positive or favourable attitude in
respect of company. They also emphasised on providing proper working environment to its
subordinate for accomplishing efficiency in work during particular phase of time period. The
management team focuses on using Tuckman theory for managing team that is given below:
Forming this includes maintaining friendly relationship with its member of team in order
to execute different work in an appropriate manner(Hurmelinna-Laukkanen and Olander, 2019).
Storming in this level, the team focuses on expressing their opinion that help in achieving
goal in timely manner and reduce conflicts. Therefore, the team leader focuses on avoiding
issues within team during the period of time.
Norming after going through various stages of storming, it is necessary to bring positive
ambience at workplace.
Performing it is determined as a mature level, herein; the team member focuses on
performing different task in an appropriate manner. In addition to this, production as well as
growth increases by team member in order to perform different work in proper way.
Adjourning it is determined as a last level, herein; the goal as well as objective of team
member must be accomplished in order to enhance success of organisation. The administration
team of company focuses on performing different activity in appropriate manner that assist in
maintaining goodwill at marketplace and help in reduction of cost that help in increasing profit
of business organisation.
Motivation
In business organisation, motivation play important role in the development of employees
performance and progress level. It is necessary to motivate subordinates in organisation on the

basis of which it is easier to achieve higher productivity within workplace. Moreover, it is duty
of a manager of Tesco to make assure that appropriate type of tools and techniques are being
used for motivating employees. In this competitive era, it is critically important to use motivation
as an approach to achieve objectives within a period of time. In context of selected organisation,
they adopt Maslow hierarchy of needs theory of motivation to motivate employees.
Maslow hierarchy of needs
According to this theory it states that there are several needs and demands of an
individual which motivates them to work in an effective manner. By applying this theory of
motivation, it helps in understanding subordinates behaviour and attitudes towards their roles and
responsibilities.
Physiological needs-
It is a kind of a need in which it includes clothes, shelter etc. These are basic needs which
motivate employees of Tesco.
Safety and security needs-
It is another type of need which is focus by employees as it consists of salary, wages
insurance etc. The selected organisation provides wages and insurance to all their subordinates.
Figure 1Maslow’s Hierarchy of Human Needs

(Source: Motivation Theories, 2020)
Social needs- it is often seen that social needs are also focused by subordinates. It is
because such type of needs includes sense of belongingness, mutual understanding etc. In
context of selected entity, they have a positive work environment which reflects their mutual
coordination with each other (Rose, 2018)
.
Self esteem needs- These type of needs focuses on morale and motivation, respect, etc. It
is crucial to be aware about how to increase the self esteem of a subordinate has it leads to
delivering of a positive work results.
Self actualisation- It also motivates employee in organisation as because it comprises of
enjoyment, belongingness of a person at workplace (Schur, Colella and Adya, 2016).
By properly focusing on motivational theory of needs, it is easy for organisation to
improve their productivity level and achieve vision as well as mission within time interval.
Human resource process support and underpin management at the time of effective performance
management
It signifies the process of human resource that will support to company to handle
performance level of subordinate that impose direct effect on productivity of organisation. There
are different techniques which are adopted by Tesco that is going to be mentioned below:
Performance management review it is important for company to take review and
emphasize on performance level of subordinate that help in making efficient improvement in
order to achieve target. The HR manager of Tesco focuses on adopting performance review
method in order to take appropriate decisions that help in increasing growth in future period of
time. It is important for business organisation to increase performance level and provide
feedback to subordinates in order to increase performance improvement and personal growth
(Joyce, 2016).
360 degree appraisal it is assess that the process of HR of business organisation focuses
on increasing performance level in proper manner. In this method, the feedback is provided to
subordinate, colleagues as well as higher authority that is important for increasing performance
level of organisation. It is necessary to take feedback from subordinates in order to conduct
different work in an appropriate manner. It is also helpful in performing different task in proper
way.

Therefore, it is important for organisation toward process of human resource that helps in
review performance level of subordinate through different strategies as well as method. In
addition with this, it assists in increasing skills of subordinate that help in enhancing productivity
of company. It is important for business organisation to increase performance level and provide
feedback to subordinates in order to increase performance improvement and personal growth
(Kritz, 2020).
RECOMMENDATIONS
In enterprises, improvements are needed at all aspects. It is necessary for selected
organisation to focus on changes that can impact on overall organisational structure. It is because
market is flexible and which makes it difficult for enterprises to carry out their business
activities. So few recommendations are discussed as follows-
 It is recommended to Tesco that they need to carry out scanning of business environment
on the basis of which they are able to implement strategies in effective manner.
 To achieve competitive advantage selected enterprise need to update their management
structure which assists them in grabbing new opportunities during particular phase of
time period.
 Furthermore, company also need to have skilled employees and focus on talent
management which will help them to use their efficient resources in most suitable
manner.
 It is duty of HR manager to be aware about external and internal factors which can
impact upon company’s structure and reduce the profitability. This can be done by
carrying out market research analysis by using effective tools and techniques.
CONCLSUSION
On the basis of above given report, it is assess that people administration signifies practices
that focus on procedure that is connected to retention of talent, acquisition as well as
optimisation by offering regular support for organisation and provide guidance to its types of
organisation. In assistance of this, it is determined as a subset related to HR that includes aspect
of how individual person perform their work within organisation. The people administration
imposes direct effect on efficiency and performance that increases growth and success of

organisation. In addition to this, it is determined as a process of guiding and influencing
subordinate with aim of promoting workplace productivity in appropriate way. HRM is very
important to handle individual person as it helps in formulating and improving policy with aim
of motivating staff member of business organisation. They offer contemporary issue which is
faced by individual person in order to manage people.

REFERENCES
Books & Journal
Calkins, T. and Changrani, R., 2017. MedImmune: FluMist Introduction. Kellogg School of
Management Cases.
Hislop, D., Bosua, R. and Helms, R., 2018. Knowledge management in organizations: A critical
introduction. Oxford university press.
Hurmelinna-Laukkanen, P. and Olander, H., 2019. Introduction to managing people for
technological innovation. Int. J. Technology Management, 79(3/4), p.211.
Joyce, S.P., 2016. Introduction to This Issue. Career Planning and Adult Development
Journal, 32(2), p.8.
Kritz, J., 2020. Symposium Issue Introduction. Journal of Health and Human Services
Administration, 42(4), p.392.
Rose, M., 2018. Reward Management: A Practical Introduction. Kogan Page Publishers.
Schur, L., Colella, A. and Adya, M., 2016. Introduction to special issue on people with
disabilities in the workplace.