Individual Report: People Management Analysis - BMI Healthcare

This report delves into the critical aspects of people management within the healthcare sector, specifically using BMI Healthcare as a case study. It identifies key issues faced by people managers, such as harnessing advanced health technology, performance management, communication gaps, training and development, time management, and relationship/negotiation challenges. The report also outlines the essential skills required for effective people managers, including patience, good communication, flexibility, trust, active listening, and problem-solving abilities. Furthermore, it explores the role of Human Resources in supporting performance management, detailing processes like human resource planning (recruitment, selection, hiring, training), rating scales, the 360-degree system, and employee retention strategies, including the application of Maslow's Hierarchy of Needs. The report provides a comprehensive overview of the multifaceted nature of people management in a healthcare environment, highlighting the importance of both managerial skills and supportive HR practices for organizational success.