Introduction to People Management

Introduction to People
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Key theoretical models & their applications..........................................................................1
TASK 2............................................................................................................................................2
Roles & Priorities of NHS management................................................................................2
TASK 3............................................................................................................................................4
Different internal & external influences on Leadership, management along with training and
development as well as talent management............................................................................4
Recommendations..................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
People management also known as management of human resource within the
organization so that positive outcome will be produced for the attainment of predefined
objectives. Human resource department manages all the work which includes recruitment,
department, training & development, compensation, promotion, administration, safety wellness,
development of organization and so on. This is the report mainly based on A Case study of NHS.
It is a governmental body established in the year 1948, mainly provide services to individual free
of cost in the sector of health care (Armstrong and Taylor, 2014). According to the given case
scenario of NHS, it is identified that they are currently facing issue related to shortage of staff
members. This made the management team of the company in order to collaborate with an
agency who provide them skilled candidates required by NHS. It develops conflicts and disputes
between current staff members as they thought hired employees from agency might get high pay.
This as a result, current staff members resign from their post. In order to fulfil all the
predetermined requirements, NHS decides to hire 6000 extra staff members till 2020. The
current report includes three strategic areas of people management which are Training and
development, Leadership and management and Talent management.
TASK 1
Key theoretical models & their applications
Leadership & Management
Leadership define as the ability of individuals who have the power in order to influence
particular group so that they can attain their goals and objectives in an effective manner. On the
other hand, management is define as the process with the help of which they can manage and
control all the task in an effectively manner. It has been analysed that both leadership as well as
management together plays very significant role in the overall development of the company in an
appropriate manner. According to the case, it is said that HR department within NHS need to
create positive relationship with their staff members in order to retain them for long duration
(Flyvbjerg, 2017).
Contingency theory:
It is the theory mainly established in 1964, by Fred Edward Fiedler. This theory
emphasize on the leaders personality as well as how they deal all the situations arise within the
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organization. As per this theory, it has been identified that no single leadership style is most
suitable. It is said that, theory is categorized into two main categories of contingency theory
which are task and relationship motivated. In the present context of NHS, leaders need to follow
leadership style as per the situation. This as a result help NHS in order to adopt the changing
environment effectively and retain them for a longer period of time. In addition to this, it has
been identified that contingency theory assist in managing all the activities so that team can
develop effective decisions which help them in near future.
Training & development
It define as the procedure which helps in enhancing skills, knowledge and capabilities of
staff members working in the business entity. This as a result help in enhancing the overall
performance as well as profitability of the company ().
Transitional Model: This is the model mainly emphasize on the business as a whole.
This theory or model is based on two main loop. One is known as outer loop which consist of
organisations vision, mission and values and on the other hand in context of second loop which
is inner level executes all the functions. It has been identified that it is the model according to
which objectives of the business organisation is being developed as per these elements and then
training and development sessions are implemented. In the present context of NHS, if managers
adopt this method while formulating training & development sessions then they will be able to
gain competitive advantage within the marketplace.
Talent Management
Expectancy theory: This is the theory founded by Victor Vroom. As per this theory, it is
essential for the management team to manage its staff members by encouraging and motivating
them in an effective manner. This as a result help them in the method of talent management.
TASK 2
Roles & Priorities of NHS management
As per the given case study, it has been identified that management team of the institution
decides to recruit around 6000 nurses in order to overcome the shortage of staff members arise
within NHS. overcoming situation of shortage of staff. For this, higher authority of the
healthcare governmental institution developed some roles as well as responsibility (). Some of
the major responsibilities are going to be discussed as follows:
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