This document provides an introduction to people management and its importance in organizations. It discusses key theoretical models, roles and priorities of NHS management, and internal and external influences on leadership and talent management. The document also includes recommendations for effective people management.
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Introduction to People Management
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 Key theoretical models as well as their applications..............................................................1 TASK 2............................................................................................................................................3 Roles&Priorities of NHS management................................................................................3 TASK 3............................................................................................................................................4 Different internalaswell asexternal influences on Leadership&management,T&Dand talent management..................................................................................................................4 Recommendations..................................................................................................................5 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................7
INTRODUCTION People management is a concept related to the planning related to the managing of people working in the company. The human resource department has the responsibility to manage all the activities related to the welfare of employees working within the organisation. It is essential for the companies to have proper and good management of staff and employees so that it is easy to increase overall performance of the company. Different human resource department functions include training & development sessions, hiring, safety wellness, organisational development, compensation, and so on. It is very important for the organisations to take care that it is easy to manage the working of employees that will help in achieving goals and objectives of the organisation. The company considered in this report is NHS which was started in the year 1948 within England. There is explanation of Key theoretical models as well as their applications, Roles&Priorities of NHS management and Different internalaswell asexternal influences on Leadership&management,T&Dand talent management. TASK 1 Key theoretical models as well as their applications Leadership & Management In a business, there are two important factors which are leadership and management that enables to to achieve the organisational targets by managing the employees working in the organisation. Both leadership and management are helpful for communicating the strategy and plan to the employees effectively e and attaining the assigned targets in specified time frame. In context of the company NHS, there are several managers and leaders who have to perform various responsibilities while working in the healthcare organisation. There are several doctors, nurses, food staff, cleaning staff which is working for providing good services to people. NHS is a healthcare organisation that is serving in UK by providing healthcare facilities to people. The management of this organisation is controlled by top executives which have to manage as well as handle the function and operation of this organisation. The concept used by this organisation is developing effective and strong strategies which is helpful in achievingthe targets in specified time frame. Employees working in NHS are providing good services, thereby increasing the customer satisfaction level. The reason behind this is that proper training and development 1
sessions are provided to NHS employees for making them competitive and increasing their abilities and skills to perform effectively. Human resource management of NHS managers data regarding personnel and it is useful for managing the functions and operations of the company. There are different leadership theories adopted by theNHS management while managing various responsibilities and roles. Some of these are mentioned below -. Contingency theory:is leadership theory was proposed by Fred Edward fielder in the year 1964 and according to this theory, every leader is different and he has its own way for managing different organisational issues. Leaders and managers are responsible for solving different issues and queries of the employees working in company. This theory states that leaders and managers have their own way of managing theemployees and solving their problems so that they can work efficiently for the organisation. Leaders try to build skills and knowledge of the employees so that it is easy for managing policies and plans of the company. By using good leadership, it is easy toincrease efficiency and productivity of the company. Contingency theory states that there is no particular way that can be used by leaders to solve any particular issue or problem. Leaders have to use their own capability for solving different conflicts and organisational issues. In context of NHS leaders, they have to manage the roles and responsibilities effectively by managing the organisational issues properly. Training and developmentare both important aspects that can be used by management for enhancing skills and knowledge of their employees and staff. For an organisation like NHS, it is very important to provide training and development sessions to staff so that they can grab knowledge regarding the new techniques as well as technologies used while operating the patients. NHS management provides proper training to staff and employees on regular basis so that they can work efficiently and increased the profitability of the organisation. there are two types of training provided to staff of NHS that is on the job training and off the job training. The new recruiters are provided on the job training so that they will enhance knowledge regarding the way in which NHS operates its functions. Transition model– this model mainly emphasizes on analysing the new organisational changes. There is need of innovation in company so that the achievement of goals and objectives can be increased. it is very important for a company to manage various tasks and activities which are associated with managingthe operations of organisation properly. This theory states that it is important for managers to analyse the organisational change and start working upon it and 2
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guiding the staff and employees to also adapt the new change and work properly. There are two loops in this model. The inner loop provides information about organisational tasks and activities and the outer loop concepts of vision, mission and value of the company. The top level management of NHS provides training and development sessions to employees so that they can adapt the organisational change in effective manner and achieve the organisational success.. Talent management Expectancy theory - according to this theory which was proposed by victor vroom, there are several ways in which staff and employees can be motivated within the company. This theory states that an employee can be motivated and encouraged for working properly by providing severalfoxandbenefitswhichincludeincentives,healthinsurance,medicalinsurance, accommodation, etc. All these factors will attract the staff and employees for working and attaining the organisational targets property. Staff and employees of NHS are provided regular incentives and bonuses and it is helpful in boosting their moral for working properly. TASK 2 Roles&Priorities of NHS management NHS is a healthcare organisation and it is providing services to lot of people. there are various new technologies and methods which are used within this organisation in order to provide the best service to patients. hence, it is very important for the management of NHS to provide continuous training and development sessions to their staff. Some of the factors which have to be focused by NHS management are described below – ManagersandleadersofNHSmustbeprovidingtraininganddevelopmentsessionsto employees for increasing their performance. This will help in overall success of company and it increases the customer loyalty. NHS management can provide equal payment to the employees so that there will be no conflicts and fights regarding thesalary issue. Also, when equal salaries are provided to managers and leaders working at same level then there will be e motivation and encouragement for working in proper manner. The different HR functions that have to be we performed effectively with n NHS are mentioned below – 3
Recruitment - this is one of the most important function which has to be e-manage properly by the management so that talented and skilled staff can be hired. It affects overall performance of company and enhancing skills and abilities of the employees. Training and development - these factors are very important while managing the skill and employee performance. Training and development sessions are provided to employees so that they can enhance their knowledge regarding the new technologies and methods used by the companies. It is important for managing thework properly and achieving the organisational goals in specified time. Employeerelation- it isknown asan essentialfunction performedby human resource department of NHS. Employee relation consistsof developing good bond and relation among the employees so that they can work properly and achieve the organisational targets. The NHS management it is working properly for maintaining positive workplace environment that is helpful for managing the operations effectively. Several organisations have tomanage the different operations and functions properly so that goals can be achieved in less time. Leadership and management are both essential factors that are helpful for evaluating and analysing the company’s performance. The NHS management is involved in in evaluating both external and internal factors which are needed for managing the talent management, training and development as well as leadership and management within the organisation. Leadership and management -it is essential for the NHS managers and leaders to evaluate the operations performed within the health care sector properly. This provides help in managing the work properly so that it is easy to attain goals and objectives. Internal factors– NHS employees are very precious to the management and it is important for them to analyse the organisational goals properly. External factors -these are known as social factors which affect the business operations of the organisation. It is concluded that NHS management hasto analyse theway of working so that leaders and managers no what can be done for managing the organisational issues properly. Training and development Internal factor -this is seen that NHS has toanalyse training and development as it is helpful for maintaining overall performance of employees that will gradually help in in increasing 4
company's profit. It is seen that employees have to manage the basic needs and requirements as it is helpful for achieving the goals properly. External factor -these are known as various policies as well as regulations of the healthcare organisation that have impact on training and development it off employees. There are various policies given by NHS to enhance the training and development within management. Talent management Internal factors –the workplace environment provided by NHS management is positive and it is concluded that management of NHS focuses lot on talent management. This organisation believes that it is essential for the organisation to hire as well as recruit employees who are working effectively and help in achieving the targets in less time. External factors- the supply and demand within NHS organisation consists of managing the skillful employees so that it is easy to achieve targets in less time frame. Recommendations It is concluded from the above discussion that NHS is a big organisation and in this there are a number of employees working who are working for betterment of the company. There are some policies and rules developed for the employees working on NHS for making it better for them to work. There are some recommendations that are made for NHS mentioned below- NHS must work effectively for the company and employees so that goals ad targets are achieved in specified time frame. They should work upon managing the providing of positive workplace environment and managing the work properly. The NHS management must provide training and development sessions. It will manage the skills and abilities used for attaining organisational goals. TheHR management of NHS is working so that the managers and leaders of the company are working effectively so that it is important for providing effective services to the people. CONCLUSION From the above discussion, it is concluded that managing the employees of organisation is an essential task.Leadership and management both are essential factors that enables any organisation to manage the work properly and attain the goals. This is concluded that talent 5
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management and training and development are also essential factors that are managed by the companies for reaching the organisational targets. 6
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