ISO Certification in Singapore Name of the University Author Note Abstract: ISO Certification In Singapore Name of the Student Name of the University Author

Running head: ISO CERTIFICATION IN SINGAPORE
ISO Certification in Singapore
Name of the Student
Name of the University
Author Note

ISO CERTIFICATION IN SINGAPORE
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Abstract
The study seeks to clarify the role of ISO certification in the industry along with a special
emphasis on the market of Singapore. The quality management is very important for all types
of products produced in the country. There are different types of ISO certification which are
used by the companies. It is stated that ISO certification is referred to as the international
standards that identifies the needs for a quality management system (QMS) and all the
organizations use the standards specified by the ISO standardization authority to provide
products and services. the ISO certification also allows meeting the regulatory requirements
of the government as well. In this regard, it can be stated that the most popular standards is
ISO 9001 and it is in the ISO 9000 series. Moreover, it can be stated that the ISO 9001 was
first published in the year of 1987 by the International Organization and Standardization
(ISO) and the current version of the ISO 9001 was published in September 2015. Quality
management (QM) and environmental management (EM) are primarily business practices
and all of them help the companies in a positive manner. Hence, implementing the QM in an
effective manner by using the ISO certification can impact the performances of the
organizations positively as well. In case of Singapore, it is stated that it is one of the most
competitive economies in the world and the country has observed a huge growth in terms of
the economy of the country in last two decades. The eight prime principles of quality
management were used to design ISO where 9000 and 9001 have identified as most
prevalent, widely known and widely accepted compared to any ISO certification that was
published and Singapore is no exception of it. One of the prime reasons can be the
development of ISO which provided certification to a range of firms. The common equipment
industry in Singapore includes electronics, chemicals, financial services, oil drilling
equipment, petroleum refining, rubber processing equipment, processed food and beverages

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equipment’s, ship repair, offshore platform construction and medical equipment. The logistic
industry of the country seeks to adopt the best practices in the country in order to supply the
best quality products to the consumers. In the Singapore, it is stated that Singapore develops
supply chain security as a part of the logistic ISO certification the country has created a
healthy IT platform by using ISO27001 certification. While assessing the conditions of the
third party logistics, it can be stated that the Singapore holds the 21st position out of top 25
countries in the world. The organisations which are engaged in the logistic business are
associated with the emission of greenhouse gases in the environment during the logistic
process. Therefore, as a consequence of this problem, the manufacturing companies are
opting for Green Supply Chain Management (GSCM). The ISO certification process is
equally crucial for the construction industry as well and in various studies, the importance of
the ISO certification system is identified in multiple literatures as well. In this regard, it can
be stated that the quality management system is one of the widely adopted and implemented
issues in the construction industry. Therefore, it can be stated that the implementation of
ISO9000 in the construction industry is very important as it can effectively handle various
type of critical issues that can help the entire organization.

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Table of Contents
Chapter I.....................................................................................................................................5
Introduction............................................................................................................................5
Aims of the Study...................................................................................................................8
Chapter two outline:...................................................................................................................8
Chapter Two...............................................................................................................................9
Review of Literature..............................................................................................................9
History and evolution:................................................................................................................9
ISO certification in equipment:............................................................................................11
ISO Certification in Logistics..............................................................................................15
ISO Certification in Construction Industry..........................................................................19
Research Gaps and Future Scope.........................................................................................22

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List of Figures
Fig.1 : ISO certification in Malyasia............................................................................... 25
Fig.2 : Importance of ISO certification in Quality Management.................................... 26
Fig.3 : Green Supply Chain Management .......................................................................27

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Chapter I
Introduction
Over the years, the use of ISO certification is used by the companies as a part of the
quality improvement of the products manufactured by the different companies, the ISO
certification process is used. Therefore, the quality management is very important for all
types of products produced in the country. There are different types of ISO certification
which are used by the companies. It is stated that ISO certification is referred to as the
international standards that identifies the needs for a quality management system (QMS) and
all the organizations use the standards specified by the ISO standardization authority to
provide products and services. Therefore, it can be stated that the use of ISO standardization
also helps the companies to meet the needs of the customers and along with this, it is reported
that the ISO certification also allows meeting the regulatory requirements of the government
as well. In this regard, it can be stated that the most popular standards is ISO 9001 and it is in
the ISO 9000 series. Moreover, it can be stated that the ISO 9001 was first published in the
year of 1987 by the International Organization and Standardization (ISO) and the current
version of the ISO 9001 was published in September 2015 (Heinzle et al., 2013). Quality
management (QM) and environmental management (EM) are primarily business practices
and all of them help the companies in a positive manner. Hence, implementing the QM in an
effective manner by using the ISO certification can impact the performances of the
organizations positively as well. The companies that use QM mainly focus on enhancing the
value for their customers and thereby the levels of the customer satisfaction are also
enhanced.