The Issues Encountered by ANZ Bank

Running head: MBA ASSIGNMENT
MBA assignment
Name of the Student
Name of the University
Author Note

1MBA ASSIGNMENT
Executive summary
The purpose of this report is to highlight upon the issues encountered by ANZ Bank and PWC
due to high level of cultural diversity in the workplace. Report will provide detailed description
about the company background and work place profile that leads to cultural issues.
The report will provide detailed theories that needs to be incorporated in the business policies so
that it is possible to improve upon the level of cultural awareness among the workers. This is
essential in providing workplace motivation and improving the communication between the
employees.

2MBA ASSIGNMENT
Table of Contents
Introduction......................................................................................................................................4
Summary of the Chosen Firms........................................................................................................5
Analysis and justification of best cultural practice..........................................................................7
Recommendations............................................................................................................................9
Conclusion.....................................................................................................................................10
Reference.......................................................................................................................................11

3MBA ASSIGNMENT
Introduction
The ANZ group is fourth largest bank in Australia, which currently has more than 50,000
employees, who are recruited from diverse race and cultural background. Most of the employees
are the bank are from New Zealand and Australia and regions. The major cultural issues that is
raised by the organisation is due to the fact discrimination in various social identities, which
includes gender religion and nationalism. According to Ang and Van (2015), few of the major
impact that are associated with poor cultural diversity in the workplace poor motivation level
among the employees and low rate of productivity. In the ANZ bank the cultural inequality
among the workers are currently causing poor coordination among the trade partners of the
organisation. The management of the company could not provide effective leadership, which is
necessary to maintain a high level of cultural diversity within the workplace. There also has been
serious report against the company about discrimination that are based upon the cultural
background of an employee. This discrimination is evident from the pay package that are being
provided to each employee.
Being one of the largest multinational corporations, the Pwc is facing issues related to
workplace cultural diversity. The difference in the cultural behaviour among employees of
various Nation is affecting the overall motivation level. Most of the cultural issues error
encountered by the company are at the root level, which is one of the major challenge of the
human resource manager. The company is also not able to deliver profile risk management plan
that is necessary in dealing with several number of culturally diverse working employees. The
management of the company is also not able to provide emotional support to the cultural values
of the minority groups within the workplace, which has a strong impact upon the motivation and
performance level of the employees (PwC, 2017).