Issues in Human Resource Management

Issues in Human
Resource
Management

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY ..................................................................................................................................4
Determine contemporary issue and emerging trends associated with Human resource
management in context to hospitality industry.......................................................................4
Create and design job description and person specification in hotel industry for management
position...................................................................................................................................6
Explain the process of performance management in context to hospitality industry.............9
Analyse the human resource policies and practices of organisation ...................................11
CONCLUSION .............................................................................................................................14
REFRENCES ................................................................................................................................15

INTRODUCTION
Human resource management is defined as process where HR department of organisation
manage all the activities and people in organisation to accomplish business objectives effectively
and efficiently. As they recruit those people who have proper skills and abilities and build a
strong business culture that help them to motivate all staff members which help them to work in
systematic manner. Sheraton Hotel is taken as base company in this report. Sheraton Hotels and
Restaurants is an international chin of hotel which is owned by Marriott international and
currently they are operating 446 hotels with approximately 1,55,617 rooms. They have their
hotels and restaurant in 463 location and 1,45,000 employees are presently working in hotel in
different location. In this report, it include four articles on issue of contemporary and the
challenging or emerging trend in hospitality industry also include job description and person
specification for management position which include about their qualification, experience,
management position and skills. There is importance of performance management in hotel
industry where they monitor the performance of staff members in organisation. There is a
process of performance management in context to the hospitality industry which help them to
minimise staff turnover, identification of training and development needs and increase
promotions of employees in business. There are two Human resource policies and practices
which are used by HR department of the selected organisation which are Recruitment and
Selection, Safeguard and prevent.

MAIN BODY
Determine contemporary issue and emerging trends associated with Human resource
management in context to hospitality industry
In hospitality sector, human resource management perform a roles to manage all
activities and people in organisation so that they accomplish target of organisation. But, in hotel
industry they face issues and emerging trend in relation to hotel. There are some issues such as
training and development sessions, recruit new and talented employees and culture diversity
among employees. Some of the issues and emerging trends are described below:
According to the viewpoint of Betterworks, (2019), there are some emerging trends
which many create a problem in the department of human resource management which may
change conditions in hotel industry. The major issue in this sector is rapid change in technology
and this is most important in today's world for competition. However, it is necessary for every
hospitality industry to adopt the changes quickly in order to remain competitive in sector. While
adopting technology organisation have to take knowledge about usage, work and many other. In
this way, hotel industry have to develop new strategies by eliminating existing one which help
them to achieve goals in effective manner. The main challenge for Hotel industry to select and
recruit new employees who have proper knowledge to use that technology but in short period of
time it become difficult to recruit new candidates for organisation. Moreover, for accepting new
technology in systematic and proper manner they have to give training and development sessions
to their staff members as they can work in a right way.
According to the viewpoint of Lytle, (2020), the main issue faced by hospitality industry
in human resource department is to retain new talent employees who have adequate skills,
knowledge and abilities and help hotel to achieve business objectives and enhance productivity.
When there is increase in retention then it lead to increase the market share of hotel industry as
this increase ability to perform work and retain new and existing employees. When hotel is
successful in retaining employees then it automatically encourage skilled staff members in
hospitality industry. The other way to attract employees and motivate them by giving rewards
and incentives which help industry to perform activities and function in efficiently and effective
manner.