Issues in Human Resource Management

This document discusses the issues and challenges associated with Human Resource Management (HRM) and evaluates HRM practices against emerging trends. It also provides insights into designing job descriptions, person specifications, performance appraisal methods, and criteria to evaluate individual performance.

Issues in Human
Resource Management
(O P)

Table of Contents
INTRODUCTION.......................................................................................................................................3
MAIN BODY..............................................................................................................................................3
Demonstrate a systematic understanding of the issues and challenges associated with Human Resource
Management............................................................................................................................................3
Critically evaluate Human Resource Management practices against emerging trends.............................5
Design job descriptions, person specifications, performance appraisal methods and criteria to evaluate
the performance of individuals................................................................................................................8
Critically evaluate approaches to performance management and people development in line with
recognized best practice.........................................................................................................................12
Present information & communicate effectively in a wide range of situations......................................14
CONCLUSION.........................................................................................................................................15
REFERENCES..........................................................................................................................................17

INTRODUCTION
Every organization contain various type of departments in their businesses like marketing,
operations, production, human resource, finance, research and development and many others. HR
department is operating various functions such as strategic hiring, succession planning,
orientation, training and development, talent management, compensation and performance
management etc. All these functions are playing a prominent role in the evolvement of the
organization. There are various issues also experience by Human resource Management which
can provide adverse impact on the effectiveness of the company (Analoui, 2018). The main
purpose of this project is to analyze the human resource management issues and some specific
practices of Morrison’s organization, which is considered as the largest association and
multinational British retailer manufacturer which operating various supermarkets and stores
across the whole world. This organization founded in 1899 by the William Morrison and it's
headquarter established in Brandford , UK. This report discuss about determine contemporary
issues and challenges that incorporated with HRM & critically evaluate practices of HRM
against the emerging trends. This report also design specific portfolio like job description,
specification & performance management. Furthermore, this report evaluates specific approaches
of performance management and people development and also identifies information and
communication on the basis of wide-range of situation.
MAIN BODY
Demonstrate a systematic understanding of the issues and challenges associated with
Human Resource Management.
As for the changing scenario it can be identified that the role of HR department is about to
change as compared to the last few decades. It is necessary for the manager to consider the
systematic and the standing about the core HR technologies which can help full to maintain the
specific considerations so that business can effectively face all type of issues and challenges
which are mainly associated with the HRM (Bellisario and Pavlov, 2018). Some specific
challenges are like changing in marketing scenario, compliance issues, job demand, rules and
regulation. It is necessary for the HR manager of Morrison to take care about all the HR

consideration which can help full to prevent their organization from any type of issues and
challenges. Morrison HR manager need to understand specific contemporary issues & challenges
which are associated with HRM are discussed below
 Change in regulatory issues - Manager require to manage the regulatory issues & that
is contained as the primary responsibility of manager. Morrison’s manager need to be
specific top of the changes & regulate the new laws related to the employee’s health’s &
benefits. Business can follow the privacy laws that continuous requirements to update
disclosure, training & acknowledgment. Manager require to update themselves on the
basis of current & new regulation & laws so that company can effectively exposed to the
lawsuits, penalties and potential scrutiny (Boon, Den Hartog and Lepak, 2019). Strategic hiring & selection - This is considered as big challenge for HRM. This
contemporary issue is affecting entire recruitment process of firm. In this time finding
and keeping the high talented employees is critical. Company need to give compensation
and other benefits to their employees to attract them so that they can retain in the firm for
long time period. Morrison’s manager is liable to adopt strategic hiring process to
appoint fresh talent from the market & then conduct advancer training for the
development of new skills & abilities related to their job.
 Diversity and harmony issues - For effective team building, diversify workforce is
helpful to maintain the harmony within an organization which can help full to provide a
better idea & suggestion to enhance the specific market condition. Effective team
building can help full to gain more satisfaction level of the customer. With the help of
harmony, diverse workforce became more strong so it is necessary to improve the.
Without effective harmony, employees productivity can be decrease so that various issues
can be occur which can affect the structure, productivity & culture of the organization. It
is necessary to understand the diversity of law which can help full to maintain specific
protocol without any type of complaints (Choi, 2017). (Cooke, Schuler and Varma,
2020).
 Innovative and the automation - It is necessary to maintain Innovation and automation
in context of organization which can help full to prevent from the specific issues and
challenges in context of HRM. Morrison manager need to follow specific planning and
procedure which can help full to improve the innovativeness of the employees. Manager

can provide advanced level of training sessions so that all the employees can effectively
develop new skills and improve their performance level. Training and development
session also improve the thinking of the employees so that they can think new ideas
effectively and apply their idea in the development of the organization. Manager can
adopt specific technologies which can help full in the effective working of the employees
with the help of technology employees can perform their task in an appropriate manner so
that they can face every challenges without any pressure.
 Workforce planning - In order to maintain organizational growth it is necessary to
conduct workforce planning which can help full to fulfill the requirement of the
employees in term of future. Morrison’s manager adopt specific strategic planning which
can help full to consider those employees who are more capable and knowledgeable for
their job role. Manager motivates all these employees so that they can retain in the
organization for longer duration and provide their contribution in term of future purpose
(Fenech, Baguant and Ivanov, 2019). Change Management - This is container as the big issue and challenges which are
associated with HRM of the organization. No one wants to change in their regular
operations and it is very difficult for the leaders and managers to convince employees so
that they can effectively adopt and accept the change. To prevent themselves from the
specific challenges of change management, manager can follow change management
process and specific model in which manager discuss about the chain and also provide
some awareness to the employees about the positive consideration of the change so that
they can effectively adopt that change for the welfare of the organization.
Critically evaluate Human Resource Management practices against emerging trends.
HR Department have the various human resource practices which helps in making management of
the business structure so that employees can perform their job role in an effective manner. There are
different practices of human resource which is considered by the Morrison’s are explained as follows:
 Recruitment and selection - It is considered as the significant HRM practice that
helps the company to recruit the talented candidate so that they can perform their
given job role in an effective manner and also analysed effectiveness in the market. In

context to Morrison’s, they are focusing on higher the potential candidates who can
give their best in the given job role.
 On boarding process - .it is the first impression which is made at the time of joining
of the employees in an organization and it is important for the company all the
manager to inform about the new joining to the existing employees provide them
about them. Companies offering corporate social responsibility and internal
instruction and policies so that they can influence employees so that they can be
comfortable with the working environment and the team by which you can meet the
job requirement in order to attain the objectivity of the business (Fogarassy, Szabo
and Poor, 2017).
 Employee’s retention - it is considered as a practice which includes the motivation of
the employees so that they can retain their talented employees by which the functions
of the organization can we run an effective level with the consideration of achieving
the organizational goals and objectives in an efficient approach (7 Human Resource
Best Practices (A mini-guide to HRM), 2020).
 Compensation & other benefits - When the employees are working in an
organization then they are having the hope of making the good money or giving good
salary so that they can perform well in the given job role. It also help the employees
to get the proper compensation so that they can give their best in attaining the
organizational goal. In context to Morrison’s, drawing composition and monetary
benefits of the employees so that attract the talented candidate and also give them
copy of job (Hewett and et. al., 2018).
 Training and development - Training the aspect which help the individual to get
good command on their skills and abilities so that they can perform their role in an
effective manner. In context to Morrison’s, there conducting variants training sessions
to the employee so that they can effectively develop their skills and knowledge as per
the requirement of the job role and the market Trend. Some kinds of development
program is also conducted by the company so that they can give the various career
opportunities to their employees.
 Self management & effective team - company need to improve the various
capabilities and the efficiency of the employees so that they can fix their problem by

their own and manage all the aspects in the organization. Morrison’s is providing the
various campaigns to their employees so that they can share their skills and self
management of their work. Effective team also helps in increasing the profitability
and productivity of the company by using a teamwork spirit in order to attain the
common goal (Idowu, 2017).
 Digital HR certificate program - it is also a major part of the human resource
practices which help in improving the digitalization and advancement certification in
the company. Morrison’s is focusing on creating the various HR certificate program
so that they can improve the awareness about technology and digital work and also
enhance their skills and abilities of the employees in the digital marketing field.
Emerging HR trends
An organization is working towards management of the capabilities and the experience of the
individual in an organization and there are various emerging trends in the human resource the
various practices which is considered by the Morrison’s are explained as follows:
 Artificial Intelligence in Recruitment - In the current market Trend, artificial intelligence
has the innovative aspect in the various industry and retaining industry is adopting this
Trend as a easy approach as it has the recruiter in their selection process. There are also
giving various AI solutions who can rule the whole market that helps in screening of the
qualitative candidate in a easy manners (Kim and et. al., 2019).
 Feedback Tools to Improve Engagement- It is considered as a strategic tool which can
help in increasing the working judgment through the HR technologies and innovation. In
the current time, human resources mainly concerned with the improvement and the
proper employee engagement to so that they can take the valuable feedback of their
employees so that they can meet the required change the organization. In context to
Morrison’s, they are focusing on having effective employee’s engagement so that they
can have the better understanding and cooperation within the organization (Meena and
Vanka, 2017).
 Data Analytics Transforming HR - It is also considered as a latest emerging trends the
human resource and every organization is adopting this data analytics so that they can
take the appropriate decision according to the situation and retain their talented

employees. There are also focusing on analyzing the specific trends and patterns that can
imply in the frequent leaves, employee turnover rate etc.
It is observed from the discussion that these are the emerging friends who help the
organization to meet the changing requirements of their potential customers and also instability
the positive working environment so that they can retain their talented employees and increase
the productivity and profitability of the company (Top 6 HR Trends in 2020 – Transforming the
Future of Work, 2019).
Design job descriptions, person specifications, performance appraisal methods and criteria
to evaluate the performance of individuals
HR manager is responsible to appoint those employees who can became assets of the
organization so that they can gain more profit advantage and improve their brand image at the
marketplace. With the help of recruitment process, Morrison’s HR manager can higher high
potential employees who are interested on a specific vacant job position so that they can retain in
the organization for long time period. HR manager need to design specific portfolio like job
description, person specification so that manager can share all the appropriate information to
those candidates who are interested for the job. Explanation about all the portfolio documents are
discussed below-
Job description
Job description is like a informative document that include duties and responsibilities,
scope, purpose of job and also working conditions in context of vacant job position. In this
document manager also consider required skills and knowledge and educational background.
Morrison’s manager design job description document for the post of junior HR executive are
given below-
Job Description

Job Details
Job Role - Junior HR Executive
Company – Morrison’s
Purpose of Job
Junior HR executive require to measure the whole manpower related activities & also prepare
specific record so that it can helpful to evaluate their performance level. Junior HR Executive
need to formulate specific strategies and policies for the welfare of the team members.
Roles and Responsibilities
 Prepare Strategic planning for the development
 Establish productive team.
 Conduct proper communication among team members.
 Assign specific task & duties to the team members.
Job Specification
Job specification is a document which provides specific detailed information about the
vacant job application. Job specification is considered as the personal specification document
which provides required roles and responsibilities, skills and competencies, technical and non-
technical, another professional knowledge & skills. Morrison’s HR manager provide specific
information about the job role which can help full to make understand for the candidate about the
Junior HR Executive. Example of job description as for the Junior HR Executive are given
below-
Job Specification
Job Specification
Position Junior HR Executive

Location London
Department HR department
Skills & Knowledge -
 Performance evaluation of the employees
 Performance management
Quality management
 Training & development session
 Create cooperative teams
 Support team members and established effective coordination
Education Qualification and Experience -
 To conduct meeting and take opinions and suggestions of the team members.
 Appoint high talented employees and maintain employees retention
Master Degree in business administration
 Certification in human resource
 Two years’ experience
 Computer & communication skills
Job roles and Responsibilities
 Creative effectively organizational culture
 Provide growth opportunities to their team members
 Establish proper communication among employees and take update of all regular tasks.
Performance Appraisal Method

Performance appraisal is helpful to maintain and evaluate the performance of the staff
members so that they can appropriately enhance their performance level as compared to their
past performances. Performance appraisal is like an analytical framework which can measure the
current performance of the employees. Morrison’s HR manager generalize the performance of
their employees yearly basis so that employees can improve their performance and get specific
promotion and secured there strong position in organization effectively. This method is also
considered as the annual review appraisal method and helpful to improve the competencies,
skills and capabilities of the employees so that they can perform their job in an effective way and
achieve more success in the organization. There are various performance appraisal methods are
following by Morrison’s organization which are given below -
 360-Degree Feedback - This method is like a multinational appraisal technique which
can effectively evaluate the overall performance of the employees. With the help of this
method, Morrison’s manager can effectively measure the performance of each and every
team members and also provide them appropriate feedback so that they can understand
their strength and weakness so that they can effectively improve their performance level
for the future purpose. Also provide specific performance review so that employees also
can improve their productivity. This feedback method contains various components like
self-appraisal, peer review, subordinate appraisal, managerial review and customers &
client reviews. All these components are helpful and also provide various advantages so
that employees can effectively improve their performance level (Nieves and Quintana,
2018). Management by Objective - This appraisal method is spread the working of manager and
employees so that they can work collectively and identify, plan, communicate all the
appropriate objectives which are involved in the appraisal period. Manager and
employees need to set specific goals so that they can prepare a specific plan to fulfill all
the requirement to achieve the goals. Morrison’s manager uh and their superior and
subordinates work systematically and discuss about the progress of each and every
employees so that they can achieve organizational goal effectively (6 Practical
Performance Appraisal Methods for the Modern Workforce (With Examples), 2020).
 Behaviorally Anchored Rating Scale - This performance appraisal method is giving
qualitative and qualitative benefits to the employees so that manager can effectively

measure the performance of employees. This rating appropriate behavior example that are
anchored to numeric scale & rating. This rating scale considered specific statement that
defines the specific type of behavior of the employees so that it can make easy for the
manager to analyze their performance level. All these behavior anchored statements is
helpful to analyze the individual performance on the basis of a predetermined standard
that is applicable on the specific roles (Noe, Hollenbeck, Gerhart and Wright, 2017).
Critically evaluate approaches to performance management and people development in
line with recognized best practice
It necessary for the HR manager to follow appropriate approaches related to the
performance management and people development. To conduct specific implementation of all
the approaches is helpful to identify the best practices are more appropriate for the development
of the organization. Morrison’s manager can evaluate various approaches related to the
performance management and people development and also effectively identify best practices.
Explanation about both approaches are discussed below-
Performance Management
Basically performance management is structured and systematic framework which can useful to
to maintain the performance level of the employees. Performance management is work like a
specific mechanism that can useful to track the current performance status of the individuals and
group members on the regular basis so that manager can effectively measure their performance
and identify their strength and weaknesses and according to this provide them appropriate
suggestions. Some specific approaches are considered in performance management which are
utilized by the Morrison’s which are as follows -
 Provide growth opportunities - This approach is helpful to provide specific growth
opportunities to team members so that they can improve their productivity level &
challenge themselves which can helpful to enhance their performance so that they can
gain more opportunities for growth. With the help of effective performance management
approach, Morrison’s manager can maintain performance level of their employees and
also identify the most deserving candidate who is performing well for the development of
the company. Manager can analyze weak performers so that manager can provide them

growth opportunity which can help full to improve their productivity (Santoro and Usai,
2018).
 Effective leadership - With the help of performance management approach, leaders can
adopt appropriate leadership style like autocratic leadership, transformational leadership,
participative leadership, and supportive leadership style. All these styles are appropriate
and mainly you realize why the most of the leaders. In term of Morrison’s , their leader m
adopt participative and supportive leadership style which can help full to make good
connection with their team members so that they can easily co-ordinate and support their
team members to achieve these specific organizational goal. Leaders are helpful to
maintain the performance level of their team members through their guidance employees
cans effectively manager performance.
 Productive working environment - This approach is helpful to provide the productive
working environment to every employees of the company. Morrison’s manager can
provide specific guidelines to their employees so that they can follow all the
organizational structure and organizational culture consideration effectively which can
help full to spread positive working environment in the organization. Productive working
environment helpful to improve their performance level so that they can effectively
manage their performance (Steffensen and et. al., 2019). Provide constant feedback & reviews- Performance management helpful in the
management of the each and every operation of the employees. Manager of Morrisons
can provide constant feedback and performance review to each and every employee
which is useful to boost their performance level so that they can improve their
performance status and set a specific standard (6 Practices of Effective Performance
Management , 2017).
 Spread effective culture - It is necessary for the manager to spread effective culture
within an organization so that all the employees can respect each other employees’ value
and belief system and behave properly. Effective culture helpful employee engagement
so that they can work collectively which can help full in the performance management of
Morrison’s employees. Effective culture enhances the employee retention so that
organization can stay in the organization for longer period and also eliminate the chances
of miscommunication and grievances.

People Development
People development is a ongoing process which can considered specific monitored and
controlled parameter which is set by the leaders and managers of the organization. People
development approach is useful to enhance the effectiveness of the employees so that they can
consider their overall development. Morrison’s manager maintain various approaches related to
the people development which can help full in the growth of the. Some specific components are
also part of this approach like coaching, Workshops, training, development, monitoring. All
these components are helpful in the people development approach so that employee can
effectively improve their development. Some specific practices are involved in the approach
which are given below-
 Formal Education - In this approach, some off - site and one site activities and program
are considered which are designed for employees. For the employees, some kind of short
courses can be offered by the organization for the employees like executive management
program, MBA program & other professional development programs so that they can
enhance their level of education and evolve their career development (Syed and Tariq,
2018).
 Job Experience - This practice is providing various advantages in the development of the
people and group members of the Morrison’s organization. With the help of job
experience can provide specific growth opportunities to their talented members so that
they can build strong position in the organization.
 Assessment - This people development practice involves specific elective information
and also feedback so that employees can improve and develop new skills, adopt
convenient behavior, make positive attitude. With the help of assessment, voice can
conduct positive communication with the other one so that they can determine their
positive and negative prospective in term of their behavior and performances which can
help full to improve their development process.

Present information & communicate effectively in a wide range of situations
It is necessary for the manager to consider each and every information of the employees
and also their clients and customers so that they can effectively process their operations in term
of specific situation. Information is helpful to conduct proper communication among employees
and other client so that they can effectively consider positive involvement of the customers and
clients in an organization. Morrison’s manager consider appropriate information and
communication in term of various wide range of situations which are discussed below -
Wide range of Situations
 Product development - In product development, company need to require specific
information and conduct communication with various people so that company can
understand the requirement of product development. For specific product development
company can at some specific features and do some changes in their product so that it
will like by every person. For product development, Morrison’s need to conduct market
research which can help full to identify the requirements of customer. For this situation
company need to analyze specific information about the customer taste and preference
and communicate with them by online and offline method and also take their feedback
and reviews which can help full in the modification of the product and then develop their
products (Tang,Chen, Jiang, Paille and Jia, 2018).
 Business Experience - To expand their business in another location is also a big
challenge for the company. In business expansion situation, Morrison’s need to consider
appropriate information so that they can communicate with those person who are living
in that particular location where company want to expand their business. Company can
take the responses of the people with the help of survey which can help full to identify
that company product will like and accept by that particular location or not. Manager
need to prepare a specific report and keep the information of all the people and also
conduct proper communication with them which can help full in the successful business
expansion in that particular location (Zaid, Jaaron and Bon, 2018).

CONCLUSION
On the basis of this report it can be said that there are specific contemporary issues on
challenges which are associated with HRM. The involvement of HR department is more which
lead long term success for the organization. Employees are considered as the key of success and
assets of the business so it is necessary for each and every form to take care about their
employees to gain more profit advantage as compared to their rivals. HR department it is liable
to perform their operations in context of employees of the organization. Some specific practices
and functions are performed by HR manager so that they can effectively manage all the activities
of manpower. This report discussed about design of job description, personal specification and
also discussed about performance appraisal method, this report also determined the performance
management & people development. This report also identified involvement of information &
communication in term of various situations.

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Online
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