Issues in Information Technology

Running Head: ISSUES IN INFORMATION TECHNOLOGY
ISSUES IN INFORMATION TECHNOLOGY
Name of the student:
Name of the university:
Author note:

1ISSUES IN INFORMATION TECHNOLOGY
Part B:
Role of CIO:
Chief Information Officer (CIO) is the driving element for all digital transformation. The
responsibilities of CIO are to identify new opportunities of business, drive business in right path
and make timely changes. One such example of CIO is David Banger. He graduated from
Swinburne University and started his career in Commonwealth Bank of Australia. He then stayed
in London from 2001 to 2010 while playing active role in Microsoft in 2006. He became CIO of
John Holland Group from January 2013.
From his ROPE concept, I learned that there are four concepts that people are obsessed with.
They include People, Experience, Relationships and Operation technology. I also realized that
CIO is the most important person for dealing with digital transformation. The thirst for
knowledge makes CIO play important role in every business. David Banger was father to three
children and still managed large corporations proving that family can never be a barrier for an
individual’s success.
Therefore, to become an able professional, I must keep myself technologically updated, have
skills for managing people and relationships as well as maintain work-life balance (Horlacher &
Hess 2016, p. 5131). This lecture is beneficial for understanding the responsibilities of ICT
professionals in every organisation and society by life-long learning, reviewing work-life balance
and mentoring.

2ISSUES IN INFORMATION TECHNOLOGY
Communication:
Communication is the process of sharing ideas and information with other people. Effective
communication takes place when the intention for communication produced by sender is
correctly interpreted and reacted by the receiver. It is significantly necessary for development of
any business. Some researchers argue that individual’s success depend 25% on hard skills and
75% on soft skills whereas others argue that individual’s success depends on 15% hard skills and
85% communication skills. I have learned that it is important to communicate effectively with
people to convey our messages correctly to them.
Our lecturer provided us with this tutorial and asked us to perform a class activity. He divided
total students into groups of two and advised that one student will provide information about a
particular animal and the other will have to sketch it according to description given. I provided
description and my partner did the sketch. I thought that the description I provided was correct
however when I saw the sketch it was completely different from what I intended to convey. Our
lecturer said that it was due to lack of effective communication and explained us with in-class
presentation and effective feedback. He said that communication is the key aspect of
professionalism.