IT Assistance to Wireless Café Performance: A Literature Review

This literature review discusses the concept of management information system (MIS) and its application in the context of Shanghai wireless café. It also explores the IT assistance that can improve the performance of the café and raise its income.

Part 1 Literature review
In evaluating the concept of the information system it has been seen that we have to
ask questions related to the technologies and also the requirement of the concept. In this
concept of the wireless café that gives good food in the Shanghai china we will need to know
the management type and also the information system that should be considered. In giving
the wireless access to the network and also instant messaging the technology is required
starting from their website. Assumption is made that we are dealing with the customers who
have no idea in the information technologies and we started by giving the idea of
implementation of the information management they should give focus on.
Concept
In this scenario, it has been seen that MIS is the idea where it is important to associate
ourselves to the labor and also with the computerized machines. The data should be gathered
from the internal and external sources and we have to collect the information because it helps
in decision making process of the wireless café. In elaborating the theories that have been
considered there are many techniques that have emerged that enhances the paper work to the
computerized system. This has assisted us in stating the MIS as an upgraded set of elements
that are considered at the time of interacting in attaining a specific function. In the case of
wireless café the aspects that will helps in good management information system are related
with the revolution of technology in all the areas of the wireless cafe. Like from marketing to
the customer support services. There are some terminologies that should be considered and it
will assist in elaborating the board of meeting. The terminologies are from the scope and also
the reason to why we have the system of information system.
Basic Terminologies
1. Management- Activities performed by the managers for completion of
operations within an organization lie in this process. It includes how the planning is
done, how they will manage to initialize and perform the operations.
2. Information- data is a collection of raw facts and figures and when
these are organized in a meaningful way it forms information. When the data can be
retrieved, processes and used in decision making related to any part of the business
then it is termed as information.

3. System – It includes all the set of elements that are joint together so
that wireless café can attain the goal and objective of a company. Wireless café in
taken in our case.
4. Management Information system- this can be analyzed as a system
offering provisions to the data that will assist at the time of making decisions in the
company like Wireless café.
Part 2: IT assistance to Wireless Café Performance
Performance of Wireless Café can be improved and their income can be raised if a
better MIS is applied. Some of the supports offered by the IT technology to the Wireless
Café such that their performance can be raised are as follows.
 All the requirements will be satisfied by the IT technology by using
systems that will be beneficial. Systems for querying, doing analysis and the decision
support required by the wireless café are some of the system examples.
 With the use of such technologies, shanghai Wireless café management
can be made capable of setting their goals and making strategic plans. This will be
beneficial in making the plan of the entire organization.
 It will ease the management of marketing; the production department
and finance of shanghai wireless efficiently.
 Enhancement in the financial and statement reports will be there for all
the orders done in a particular day.
Shanghai wireless café is a restaurant that has enlarged its business in selling
chilly pawns laden with dandelions, steamed crab, jicama spring rolls and sweet
walnuts with sweet butter for starters (SWC, 2014). Some of the dishes that are main
are cloud ear mushrooms, snap peas, fried watercress, crisp squab including egg
noodle, grilled beef and the noodles. Due to free wireless access and good table to
table instant messaging Shanghai wireless café attracts several people. Organization is
having a hierarchical structure where management and the other people under
different departments create hierarchy.
Owner of the café is Jimmy Kwok. By reducing the demand and also the
pressure will minimize the rate and keep the level of competition with the other cafes.
The pressure is also related with the society and it will assist to ensure that the

requirement of the customers are met and also the hygiene is considered at the time of
offering best services and also the services of wireless café services. The issue is
related with the societal marketing and it the producers who are interested in
collecting so much profits and also helps to enhance the cost of production. If cost of
production enhances then it can give loss to the business and the activities are also
affected which are conducted on the routine basis.
Part 3 Skill
We can develop an IT performance model by understanding the concept of
what to discuss during the meeting. IT performance model depends on what I have
learnt in context to the questions mentioned below
1. We can ask them that in this competitive environment how the
Shanghai wireless café can compete with the new emerging cafes that are using the
new technologies in the market?
2. Is there any possibility of expanding the size of the Shanghai wireless
café in future?
3. Will Shanghai wireless café change its organizational structure or will
remain the same if expansion is done?
One of the operations that impacted the business is the use of wireless have induced
many individuals. This is beneficial for the people as they can order food online on the
websites and helps an organization in offering information about the services offered by them
to the people. In many regions usage of old technologies has been experienced but the usage
of wireless helps people to order online and they find all the information available on the
website. Shanghai wireless café would be recommended to maintain the use of wireless
technology so that they can survive in this competitive market.
The wireless café has an advantage over their competitors as they are using new
technologies in their cafe that is the use of wireless access. Their might be competitors
offering the services like wireless connections to the customers same as wireless café. In such
case advertisement should be done with the use of websites where the customers can be
found such as Facebook, twitter and others on the internet. These are some popular websites
used by many people and thus it can be used in displaying advertisements. When we analyze
the fact that due to the use of social network technology many customers are attracted

towards shanghai wireless café then we can say that many customers are shifted towards new
technology and thus to maintain their customers new system should be developed.
References
Chetan, K. (2015). CONCEPT, ROLE AND IMPORTANCE OF MIS. PRETORIA: linkedin.
Ctb. (2016, jan 24). Section 1. Understanding Social Marketing: Encouraging Adoption and
Use of Valued Products and Practices. Retrieved from Community Tool Box:
https://ctb.ku.edu/en/table-of-contents/sustain/social-marketing/overview/examples
donald, M. (2017). Why is the hospitality industry not always hospitable? chicago: QA.
ismail, R. (2012). Wireless cafe. cairo: rebinismail.
Marsdd. (2014, fEB 06). Industry rivalry and competition: Porter’s five forces. Retrieved
from Marsdd: https://www.marsdd.com/mars-library/industry-rivalry-and-
competition-using-five-forces/
Squier, M. M. (2006). THE PRINCIPLES AND PRACTICE OF KNOWLEDGE AND
MANAGEMENT. CAIRO: University of Pretoria.
SWC. (2014, feb 12). Shaghai Wireless cafe. Retrieved from wiley:
http://higheredbcs.wiley.com/legacy/college/turban/0471705225/shanghai/index.html