It Business Strategy And Management Plan
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Running head: REPORT ON IT BUSINESS MANAGEMENT PLAN
REPORT
ON
IT BUSINESS MANAGEMENT PLAN
Name of the Student
Name of the University
Author Note:
REPORT
ON
IT BUSINESS MANAGEMENT PLAN
Name of the Student
Name of the University
Author Note:
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1IT BUSINESS MANAGEMENT PLAN
Table of Contents
Section 1: Case Study and IT initiative...............................................................................2
Summary of the case-......................................................................................................2
Objective and strategic plan of university-......................................................................3
Objective-....................................................................................................................3
Strategic Plan-..............................................................................................................3
Justification of the strategic plan and objective of university-........................................4
Section 2: IT initiative staffing............................................................................................5
Review on IT staffing skills-...........................................................................................5
IT policy-.........................................................................................................................7
Section 3: Staffing approaches............................................................................................8
Identification and elaboration of different staffing approaches-......................................8
Recommendation-............................................................................................................9
Ethical consideration-....................................................................................................10
Section 4: IT installation plan............................................................................................11
Timeline:........................................................................................................................11
Budget:...........................................................................................................................11
Section 5: Evaluation of the initiative...............................................................................12
Impact of technologies-.................................................................................................12
Table of Contents
Section 1: Case Study and IT initiative...............................................................................2
Summary of the case-......................................................................................................2
Objective and strategic plan of university-......................................................................3
Objective-....................................................................................................................3
Strategic Plan-..............................................................................................................3
Justification of the strategic plan and objective of university-........................................4
Section 2: IT initiative staffing............................................................................................5
Review on IT staffing skills-...........................................................................................5
IT policy-.........................................................................................................................7
Section 3: Staffing approaches............................................................................................8
Identification and elaboration of different staffing approaches-......................................8
Recommendation-............................................................................................................9
Ethical consideration-....................................................................................................10
Section 4: IT installation plan............................................................................................11
Timeline:........................................................................................................................11
Budget:...........................................................................................................................11
Section 5: Evaluation of the initiative...............................................................................12
Impact of technologies-.................................................................................................12
2IT BUSINESS MANAGEMENT PLAN
Risk assessment-............................................................................................................13
Recommendation-..........................................................................................................14
Conclusion-....................................................................................................................15
Risk assessment-............................................................................................................13
Recommendation-..........................................................................................................14
Conclusion-....................................................................................................................15
3IT BUSINESS MANAGEMENT PLAN
Section 1: Case Study and IT initiative.
Summary of the case-
After analyzing the mentioned case scenario it is identified that technology is
overpowering our daily activities as well as the effectiveness of those activities. Followed by this
concern it is identified that the incorporation of technologies into the university infrastructure
can effectively increase the service efficiency of the university operations. Making allowance to
this concern it is observed that artificial intelligence systems are mostly impacting the
enhancement of the university services. Followed by this concern while analyzing the case
scenario it is observed that for any well establish university it is very essential to deliver best
teaching and learning experience to its students. Considering this aspect the nominated university
has effectively incorporated online courses with the purpose to enhance their teaching
capabilities. Making allowance to this concern it is observed that university has initiated to
provide the learning materials with by social media platforms.
Along with this while analyzing the primary concern of the university it is identified that
the primary vision of this university is to enhance the educational environment of the university
by advance educational development. According to the studies it is identified that universities
across the world has significantly incorporated effective technologies into the university
infrastructure (Elhoseny et al., 2017). While analyzing the working process of technology
enabled universities it is observed that these types of universities are mostly termed as virtual
university or e-university that are capable to served facilities like online education, distance
learning as well as e-learning (Ismail, Safieddine and Jaradat 2019).
Apart from these identifications it is also determined that the theories AI provide
enhancements into the university activities. Thus, after completion of this case it can be
Section 1: Case Study and IT initiative.
Summary of the case-
After analyzing the mentioned case scenario it is identified that technology is
overpowering our daily activities as well as the effectiveness of those activities. Followed by this
concern it is identified that the incorporation of technologies into the university infrastructure
can effectively increase the service efficiency of the university operations. Making allowance to
this concern it is observed that artificial intelligence systems are mostly impacting the
enhancement of the university services. Followed by this concern while analyzing the case
scenario it is observed that for any well establish university it is very essential to deliver best
teaching and learning experience to its students. Considering this aspect the nominated university
has effectively incorporated online courses with the purpose to enhance their teaching
capabilities. Making allowance to this concern it is observed that university has initiated to
provide the learning materials with by social media platforms.
Along with this while analyzing the primary concern of the university it is identified that
the primary vision of this university is to enhance the educational environment of the university
by advance educational development. According to the studies it is identified that universities
across the world has significantly incorporated effective technologies into the university
infrastructure (Elhoseny et al., 2017). While analyzing the working process of technology
enabled universities it is observed that these types of universities are mostly termed as virtual
university or e-university that are capable to served facilities like online education, distance
learning as well as e-learning (Ismail, Safieddine and Jaradat 2019).
Apart from these identifications it is also determined that the theories AI provide
enhancements into the university activities. Thus, after completion of this case it can be
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4IT BUSINESS MANAGEMENT PLAN
summarizes that well known universities do need advance technologies into their infrastructure
with the purpose to offer effective facilities to their students which will help them in learning
(Saloom, Elameer and Jalal 2018).
Objective and strategic plan of university-
After completion of the above analysis, the objective and the strategic plan for the
university is mentioned below:-
Objective-
ď‚· The primary aim of this project is to enhance the teaching and learning process.
ď‚· To provide learning facilities anytime, anywhere.
ď‚· To make learning more comfortable.
ď‚· To reduce the extra expenses of learning.
ď‚· Enhance the knowledge retention.
ď‚· Improvement in teaching and learning process.
ď‚· To improve the communication.
Strategic Plan-
Followed by the above identification it is observed that in order to address the above
mentioned objectives, there is a huge necessity to develop effective strategic plan with the
purpose to enhance the operations of the university. Thus, the list of strategic plan to address the
identified university goals are mentioned below:-
ď‚· In order to offer effective learning and teaching experience to the students the adoption of AI
technology will surely help (Cloete and Bunting 2018).
ď‚· Utilization of AI features as virtual teacher will help to improve the communication time.
summarizes that well known universities do need advance technologies into their infrastructure
with the purpose to offer effective facilities to their students which will help them in learning
(Saloom, Elameer and Jalal 2018).
Objective and strategic plan of university-
After completion of the above analysis, the objective and the strategic plan for the
university is mentioned below:-
Objective-
ď‚· The primary aim of this project is to enhance the teaching and learning process.
ď‚· To provide learning facilities anytime, anywhere.
ď‚· To make learning more comfortable.
ď‚· To reduce the extra expenses of learning.
ď‚· Enhance the knowledge retention.
ď‚· Improvement in teaching and learning process.
ď‚· To improve the communication.
Strategic Plan-
Followed by the above identification it is observed that in order to address the above
mentioned objectives, there is a huge necessity to develop effective strategic plan with the
purpose to enhance the operations of the university. Thus, the list of strategic plan to address the
identified university goals are mentioned below:-
ď‚· In order to offer effective learning and teaching experience to the students the adoption of AI
technology will surely help (Cloete and Bunting 2018).
ď‚· Utilization of AI features as virtual teacher will help to improve the communication time.
5IT BUSINESS MANAGEMENT PLAN
ď‚· Easy understanding and service availability.
Justification of the strategic plan and objective of university-
Followed by a thorough investigation on the objective of the university as well as the
strategic plan to achieve the objectives it is observed that the approached strategy holds a direct
impact on the university goals.
As it is observed from the analysis of the university case scenario that the university has
primarily aimed to enhance their features for better educational experiences. Considering this
aspect it is identified that each of the strategic plan has been approached in this paper with the
purpose to address the objective of the university and its growth (Grobbelaar 2018). Considering
this statement it is observed that the primary aim of this university is to offer advance services to
their students as well as to manage their operations. Followed by this according to the strategic
plan it will be very effective to incorporate Artificial Intelligence into the university
infrastructure with the purpose to automate the entire student handling process as well as to
improve the communication process among the faculties and the students (Hoppe and Kurz
2017). Along with this as it is identified that all of the operations of this university needs to be
managed by online procedure thus, it is very prominent that the university data will be utilized to
adopt these facilities. Making allowance to this concern it is identified that functionalities of AL
are very effective to gather and process the large set of data and extract useful information from
it. Apart from these consideration it is observed that this university that significantly expressed
its interest towards offering online learning experiences to its student as well as in this aspect it is
also very essential to establish advance communication between the students and the faculties
thus, the adoption of artificial intelligence will be very effective in case of faster response and
availability (Mammadova and Gasimov 2017). Followed by these identification it is also
ď‚· Easy understanding and service availability.
Justification of the strategic plan and objective of university-
Followed by a thorough investigation on the objective of the university as well as the
strategic plan to achieve the objectives it is observed that the approached strategy holds a direct
impact on the university goals.
As it is observed from the analysis of the university case scenario that the university has
primarily aimed to enhance their features for better educational experiences. Considering this
aspect it is identified that each of the strategic plan has been approached in this paper with the
purpose to address the objective of the university and its growth (Grobbelaar 2018). Considering
this statement it is observed that the primary aim of this university is to offer advance services to
their students as well as to manage their operations. Followed by this according to the strategic
plan it will be very effective to incorporate Artificial Intelligence into the university
infrastructure with the purpose to automate the entire student handling process as well as to
improve the communication process among the faculties and the students (Hoppe and Kurz
2017). Along with this as it is identified that all of the operations of this university needs to be
managed by online procedure thus, it is very prominent that the university data will be utilized to
adopt these facilities. Making allowance to this concern it is identified that functionalities of AL
are very effective to gather and process the large set of data and extract useful information from
it. Apart from these consideration it is observed that this university that significantly expressed
its interest towards offering online learning experiences to its student as well as in this aspect it is
also very essential to establish advance communication between the students and the faculties
thus, the adoption of artificial intelligence will be very effective in case of faster response and
availability (Mammadova and Gasimov 2017). Followed by these identification it is also
6IT BUSINESS MANAGEMENT PLAN
observed that due to the rapid growth of technology people are demanding to get out from the
traditional boundaries and explore all of the fields with more capabilities as well as facilities.
There the adoption of AL works as this is one of those technologies which has majorly impacted
the traditional working procedure of many field and improved their effectiveness and
productivity as well.
Thus, after completion of this discussion it can be summarizes that in order to address the
objective and aim of the nominated university the approached strategies will be very effective
which will definitely help to enhance the operations of the nominated university and their offered
facilities.
Section 2: IT initiative staffing.
Review on IT staffing skills-
Followed by the above discussion it is observed that in the university infrastructure it is
very essential to review the IT staffing skills of the university staff as due to the increasing
demand of IT, it is very essential to effectively analyze the skills of the staffs which will be
operating the IT systems within the university infrastructure. While analyzing this aspect it is
identified that IT staffing is nothing but the process to search for skillful candidates which will
be able to work with the technologies (Olley et al., 2019). Considering this concern it is observed
that in this scenario it is very essential to review to the IT staffing skills into the university
infrastructure. Thus, a procedure of critically analyzing the IT staffing skills is mentioned
below:-
Step 1: Followed by the above consideration initially the review of IT staffing will be conducted
in the basis of two significant aspects which includes the Team based analysis and individual
observed that due to the rapid growth of technology people are demanding to get out from the
traditional boundaries and explore all of the fields with more capabilities as well as facilities.
There the adoption of AL works as this is one of those technologies which has majorly impacted
the traditional working procedure of many field and improved their effectiveness and
productivity as well.
Thus, after completion of this discussion it can be summarizes that in order to address the
objective and aim of the nominated university the approached strategies will be very effective
which will definitely help to enhance the operations of the nominated university and their offered
facilities.
Section 2: IT initiative staffing.
Review on IT staffing skills-
Followed by the above discussion it is observed that in the university infrastructure it is
very essential to review the IT staffing skills of the university staff as due to the increasing
demand of IT, it is very essential to effectively analyze the skills of the staffs which will be
operating the IT systems within the university infrastructure. While analyzing this aspect it is
identified that IT staffing is nothing but the process to search for skillful candidates which will
be able to work with the technologies (Olley et al., 2019). Considering this concern it is observed
that in this scenario it is very essential to review to the IT staffing skills into the university
infrastructure. Thus, a procedure of critically analyzing the IT staffing skills is mentioned
below:-
Step 1: Followed by the above consideration initially the review of IT staffing will be conducted
in the basis of two significant aspects which includes the Team based analysis and individual
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7IT BUSINESS MANAGEMENT PLAN
analysis. Making allowance to this concern it is observed that for the nominated university the
approached project will significantly impact the working process of the employee of the
university thus, it is very essential to analyze whether the staffs present in the university are able
to operate those technologies or not. Similarly, the analysis based on the aspect of individual
skills it will be very helpful to determine the skills of the employ by comparing their skills with
the others (Defraeye and Van Nieuwenhuyse 2016). Hence, it can be stated that in the university
infrastructure a detail investigation will be conducted with respect to the above mentioned
aspects and followed by this understanding the planning will be done.
Step 2: After completion of the above procedure in the next step the identification of the
important skills will be done as this will help to determine the required skills which are essential
for the staffs of the university to enhance the success of the approached project. Making
allowance to this concern it is observed that in the university infrastructure it is very essential to
have advance IT skills to the employ as the entire working procedure of this university is based
on information technology (Sprockett 2017). In this identification process it will conduct a detail
elaboration the important skills that an employ needs to enhance their abilities as well as to
improve their performance.
Step 3: Considering the identification of the required skills it is also very essential to analyze the
current skills of the staffs. Thus, in order to effectively analyze the current skills of the staff an
investigation will be conducted on the current employ by using survey, interviews as well as by
gathering feedback from the staffs and the other stakeholders of this university. This analysis will
help to get a detail idea about the skills that needs to be incorporated into the university
infrastructure. Along with it, this step will help to get a detail idea about the skills of the current
analysis. Making allowance to this concern it is observed that for the nominated university the
approached project will significantly impact the working process of the employee of the
university thus, it is very essential to analyze whether the staffs present in the university are able
to operate those technologies or not. Similarly, the analysis based on the aspect of individual
skills it will be very helpful to determine the skills of the employ by comparing their skills with
the others (Defraeye and Van Nieuwenhuyse 2016). Hence, it can be stated that in the university
infrastructure a detail investigation will be conducted with respect to the above mentioned
aspects and followed by this understanding the planning will be done.
Step 2: After completion of the above procedure in the next step the identification of the
important skills will be done as this will help to determine the required skills which are essential
for the staffs of the university to enhance the success of the approached project. Making
allowance to this concern it is observed that in the university infrastructure it is very essential to
have advance IT skills to the employ as the entire working procedure of this university is based
on information technology (Sprockett 2017). In this identification process it will conduct a detail
elaboration the important skills that an employ needs to enhance their abilities as well as to
improve their performance.
Step 3: Considering the identification of the required skills it is also very essential to analyze the
current skills of the staffs. Thus, in order to effectively analyze the current skills of the staff an
investigation will be conducted on the current employ by using survey, interviews as well as by
gathering feedback from the staffs and the other stakeholders of this university. This analysis will
help to get a detail idea about the skills that needs to be incorporated into the university
infrastructure. Along with it, this step will help to get a detail idea about the skills of the current
8IT BUSINESS MANAGEMENT PLAN
employ which will significantly help to understand the gap of technical as well as the leadership
skills (Glasgow 2018).
Step 4: After completion of these steps in the collected information will be analyzed ad based on
the report of the investigation the strategies and the policies will be developed with the purpose
to improve the skills of the current staff as well as to enhance the staff hiring process which will
effective to hire skillful employ to the nominated university (Boeltzig 2017).
IT policy-
Followed by the completion of the above mentioned aspect it is very essential to adopt
effective policies into the university infrastructure for effective IT staffing skills. Hence, in the
below section IT staffing policy is specified will be effective to address the university objective:-
Purpose:
The primary purpose of this policy is to provide an effective guidelines to manage the
staffing plan within the infrastructure. Considering the fact that there is a huge necessity to
enhance the staffing policy thus, it can be stated that this process will be highly effective to
address the university objectives.
Scope:
Followed by the above discussion it can be stated that this policy will significantly
enhance the recruitment procedure as well as the skills management process of the staff, which
holds a major impact on the success of the approached project.
Policy:
employ which will significantly help to understand the gap of technical as well as the leadership
skills (Glasgow 2018).
Step 4: After completion of these steps in the collected information will be analyzed ad based on
the report of the investigation the strategies and the policies will be developed with the purpose
to improve the skills of the current staff as well as to enhance the staff hiring process which will
effective to hire skillful employ to the nominated university (Boeltzig 2017).
IT policy-
Followed by the completion of the above mentioned aspect it is very essential to adopt
effective policies into the university infrastructure for effective IT staffing skills. Hence, in the
below section IT staffing policy is specified will be effective to address the university objective:-
Purpose:
The primary purpose of this policy is to provide an effective guidelines to manage the
staffing plan within the infrastructure. Considering the fact that there is a huge necessity to
enhance the staffing policy thus, it can be stated that this process will be highly effective to
address the university objectives.
Scope:
Followed by the above discussion it can be stated that this policy will significantly
enhance the recruitment procedure as well as the skills management process of the staff, which
holds a major impact on the success of the approached project.
Policy:
9IT BUSINESS MANAGEMENT PLAN
After completion of the investigation of current staffing policies as well as the skills of the
current employee, it is identified that the propose policy must consist the regulation that will
bring the best hiring procedure to the university by which the university will definitely get the
enhancement in the working process. Followed by this the list of regulations are mentioned
below, which will be helpful to manage the IT staffing procedure for nominated university:-
ď‚· The approached staffing policy will be based on the geocentric staffing policy in which the
capable and skillful employ will be hired regardless of their nationality.
ď‚· The requirement will be strictly based on the required criteria for the university jobs.
ď‚· The candidates needs to be highly capable to operate the AI systems within the university
infrastructure.
Section 3: Staffing approaches
Identification and elaboration of different staffing approaches-
Followed by the above discussion it is observed that in order to effectively recruit employ
within any working infrastructure, the identification of staffing procedure is very essential as this
will help to offer strategic approach to the recruiter to hire skillful people. While analyzing this
aspect three primary staffing approach has been identified which includes the ethnocentric,
geocentric, polycentric recruitment approaches.
Ethnocentric Recruitment Approach:
While analyzing the hiring procedure of this approach it is observed that in this scenario
the hiring process it initiate by hiring the people from the parent country to other countries. In
this staffing process primarily the people get hired from their location and gets relocate to
another countries. Considering this aspect while analyzing the purpose to this approach it is
After completion of the investigation of current staffing policies as well as the skills of the
current employee, it is identified that the propose policy must consist the regulation that will
bring the best hiring procedure to the university by which the university will definitely get the
enhancement in the working process. Followed by this the list of regulations are mentioned
below, which will be helpful to manage the IT staffing procedure for nominated university:-
ď‚· The approached staffing policy will be based on the geocentric staffing policy in which the
capable and skillful employ will be hired regardless of their nationality.
ď‚· The requirement will be strictly based on the required criteria for the university jobs.
ď‚· The candidates needs to be highly capable to operate the AI systems within the university
infrastructure.
Section 3: Staffing approaches
Identification and elaboration of different staffing approaches-
Followed by the above discussion it is observed that in order to effectively recruit employ
within any working infrastructure, the identification of staffing procedure is very essential as this
will help to offer strategic approach to the recruiter to hire skillful people. While analyzing this
aspect three primary staffing approach has been identified which includes the ethnocentric,
geocentric, polycentric recruitment approaches.
Ethnocentric Recruitment Approach:
While analyzing the hiring procedure of this approach it is observed that in this scenario
the hiring process it initiate by hiring the people from the parent country to other countries. In
this staffing process primarily the people get hired from their location and gets relocate to
another countries. Considering this aspect while analyzing the purpose to this approach it is
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10IT BUSINESS MANAGEMENT PLAN
observed that in order to start any organization this approach will help to easily hire people and
place them to the selected country (Isichei and Collings 2016).
Geocentric Recruitment Approach:
Along with the above mentioned hiring process it is observed that geocentric requirement
approach is also one of the effective staffing approaches. In this procedure the people gets hired
with the basis of their skills regardless their nationality and location. While analyzing this
concern it is observed that in this staffing process the required jobs will be highlighted globally
as well as this approach is highly depended on the online approaches which offers effective
features to hire employ by not at all depending on their locations (Chen and Worthington 2017).
Polycentric Recruitment Approach:
Along with this above mentioned approaches this is also one type of approach that helps
to hire local people to their designation. In this process the skillful local candidates get more
priorities than the people of other countries. Considering this aspect it is observed that this
approach helps to recruit the employ that are present in locally with the purpose to improve their
working process and coordination (Desai 2019).
Recommendation-
Followed by the above discussion it is identified that for the case scenario of the
nominated university, it is recommended that geocentric approach will be very effective which
will significantly improve the staffing process of the university. The primary reason behind this
recommendation is to hire people around the world. As it is very essential to hire skillful people
rather than hiring the local people (Lakshman, Lakshman and Estay 2017). As it is observed that
the university needs effective staffs, who will be able to operate the advance technologies hence,
observed that in order to start any organization this approach will help to easily hire people and
place them to the selected country (Isichei and Collings 2016).
Geocentric Recruitment Approach:
Along with the above mentioned hiring process it is observed that geocentric requirement
approach is also one of the effective staffing approaches. In this procedure the people gets hired
with the basis of their skills regardless their nationality and location. While analyzing this
concern it is observed that in this staffing process the required jobs will be highlighted globally
as well as this approach is highly depended on the online approaches which offers effective
features to hire employ by not at all depending on their locations (Chen and Worthington 2017).
Polycentric Recruitment Approach:
Along with this above mentioned approaches this is also one type of approach that helps
to hire local people to their designation. In this process the skillful local candidates get more
priorities than the people of other countries. Considering this aspect it is observed that this
approach helps to recruit the employ that are present in locally with the purpose to improve their
working process and coordination (Desai 2019).
Recommendation-
Followed by the above discussion it is identified that for the case scenario of the
nominated university, it is recommended that geocentric approach will be very effective which
will significantly improve the staffing process of the university. The primary reason behind this
recommendation is to hire people around the world. As it is very essential to hire skillful people
rather than hiring the local people (Lakshman, Lakshman and Estay 2017). As it is observed that
the university needs effective staffs, who will be able to operate the advance technologies hence,
11IT BUSINESS MANAGEMENT PLAN
it will be very effective to apply this hiring process by which they can hire best people with
online approach (Guo, Rammal and Dowling 2016).
Considering this concern it is observed that adopting the geocentric approach will help
the university to hire best employ across the world. According to the requirement of the
university the expert can be hired which will help to enhance their operations. Reduce the cost of
the offline hiring process.
Ethical consideration-
Followed by the recommendation it is identified that the geocentric staffing process
consist of several limitations too which has majorly impacted the staffing approach of the
university. Those limitation includes the lack of collaboration of employ which has majorly
impacted the service efficiency of the university. Along with these aspects it is identified that
since, the staffing process is highly depended on the online procedure thus, it may cause a
significant limitation to it the hiring process (Ma and Siau 2019). Making allowance to this
concern it is observed that while considering the current scenario with respect to the ethical
aspect it can be stated that online verification is not enough to hire any candidate from the
outside of the country or within the country. Apart from this it is observed that considering the
theory of virtue this approach is very effective as the primary objective of this it to hire best staff
to manage their university works.
it will be very effective to apply this hiring process by which they can hire best people with
online approach (Guo, Rammal and Dowling 2016).
Considering this concern it is observed that adopting the geocentric approach will help
the university to hire best employ across the world. According to the requirement of the
university the expert can be hired which will help to enhance their operations. Reduce the cost of
the offline hiring process.
Ethical consideration-
Followed by the recommendation it is identified that the geocentric staffing process
consist of several limitations too which has majorly impacted the staffing approach of the
university. Those limitation includes the lack of collaboration of employ which has majorly
impacted the service efficiency of the university. Along with these aspects it is identified that
since, the staffing process is highly depended on the online procedure thus, it may cause a
significant limitation to it the hiring process (Ma and Siau 2019). Making allowance to this
concern it is observed that while considering the current scenario with respect to the ethical
aspect it can be stated that online verification is not enough to hire any candidate from the
outside of the country or within the country. Apart from this it is observed that considering the
theory of virtue this approach is very effective as the primary objective of this it to hire best staff
to manage their university works.
12IT BUSINESS MANAGEMENT PLAN
Section 4: IT installation plan
Timeline:
Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week 10
PROJECT CONCEPTION AND
INITIATION
Business Case Analysis
Feasibility Study
Project Charter
Project Description
Feasibility Analysis
Hiring Team members
PROJECT DEFINITION AND
PLANNING
Project Plan
Resource Plan
Financial Plan
Quality Plan
Risk Plan
Acceptance Plan
Communication Plan
Procurement Plan
PROJECT LAUNCH & EXECUTION
Use case design presentation
Check the data availability
Data Exploration
Definition of model building
methodology
Definition of model validation
methodology
Production and automation rollout
Continue to update the system
CLOSURE PHASE
Post Project Review
Stakeholder signoff
Documentation
Releasing resources
Duration
AI implementation in University
Project activities
Budget:
RESOURCE
REQUIRED
COST OF THE RESOURCE ($)
Human Resource 500
Section 4: IT installation plan
Timeline:
Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week 10
PROJECT CONCEPTION AND
INITIATION
Business Case Analysis
Feasibility Study
Project Charter
Project Description
Feasibility Analysis
Hiring Team members
PROJECT DEFINITION AND
PLANNING
Project Plan
Resource Plan
Financial Plan
Quality Plan
Risk Plan
Acceptance Plan
Communication Plan
Procurement Plan
PROJECT LAUNCH & EXECUTION
Use case design presentation
Check the data availability
Data Exploration
Definition of model building
methodology
Definition of model validation
methodology
Production and automation rollout
Continue to update the system
CLOSURE PHASE
Post Project Review
Stakeholder signoff
Documentation
Releasing resources
Duration
AI implementation in University
Project activities
Budget:
RESOURCE
REQUIRED
COST OF THE RESOURCE ($)
Human Resource 500
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13IT BUSINESS MANAGEMENT PLAN
Hardware
Requirement
1200
Software
Requirement
1000
Network
Requirement
500
Other Requirement 500
Testing 2640
Total Budget 6340$
Section 5: Evaluation of the initiative
Impact of technologies-
As it is identified from the above discussion that the nominated university has expressed
their interest towards adoption the Ai features into their university infrastructure with the purpose
to effectively manage the operations of the university as well as to enhance their services.
Considering this approach it is observed that this adoption will provide enhancement into the
communication strategies as well as the learning environments. Followed by this aspect the
significant impact of the AI on the university infrastructure is mentioned below:-
ď‚· Customized learning and intelligent tutoring- is one of the significant impact of AI as this
helps to enhance the tutoring services by replacing the human resources and making it
automated. Along with this the adoption of AL technology also helps to effectively
improve the tutoring procedure by making it remotely accessed. Thus, followed by this
Hardware
Requirement
1200
Software
Requirement
1000
Network
Requirement
500
Other Requirement 500
Testing 2640
Total Budget 6340$
Section 5: Evaluation of the initiative
Impact of technologies-
As it is identified from the above discussion that the nominated university has expressed
their interest towards adoption the Ai features into their university infrastructure with the purpose
to effectively manage the operations of the university as well as to enhance their services.
Considering this approach it is observed that this adoption will provide enhancement into the
communication strategies as well as the learning environments. Followed by this aspect the
significant impact of the AI on the university infrastructure is mentioned below:-
ď‚· Customized learning and intelligent tutoring- is one of the significant impact of AI as this
helps to enhance the tutoring services by replacing the human resources and making it
automated. Along with this the adoption of AL technology also helps to effectively
improve the tutoring procedure by making it remotely accessed. Thus, followed by this
14IT BUSINESS MANAGEMENT PLAN
identification it can be stated that AI will majorly impact the learning and tutoring
capabilities of the university.
ď‚· Improved learning environment- Along with this it is observed that the adoption of AI has
effectively improved the learning environment for the student as due to the advancement
of technology the university is now capable to offer online learning features that will help
the student to access the course anytime anywhere. Making allowance to this concern it is
identified that offering virtual learning environment is one of the effective approach that
is not at all restricted to any language as well as help to access the education and training
via mobile devices (Yoon 2019).
ď‚· Adoption of chatbots- is also one of the most effective application of AI into the
university infrastructure that provide 24/7 support availability by which the students get
faster reply from the university and the university gets the benefits from the automated
services which requires less human interaction (Morikawa 2017).
ď‚· Along with this the adoption of AI will also impact the entire operational infrastructure of
the university as due to the adoption of automated process the working procedure of the
staffs has got majorly impacted.
Risk assessment-
Followed by the identification of the benefits it is observed that apart from these benefits,
AI also attracts several limitations into the university infrastructure which has significant impact
towards the success of the approached project and the effectiveness of the offered facilities of the
universities. Thus, a list of threats caused by AI is mentioned in the below section:-
ď‚· Service reliability is one of the major issues in the AT systems. As the AI offers automated
services thus, it is possible that sometimes the system fail to serve the desires services to the
identification it can be stated that AI will majorly impact the learning and tutoring
capabilities of the university.
ď‚· Improved learning environment- Along with this it is observed that the adoption of AI has
effectively improved the learning environment for the student as due to the advancement
of technology the university is now capable to offer online learning features that will help
the student to access the course anytime anywhere. Making allowance to this concern it is
identified that offering virtual learning environment is one of the effective approach that
is not at all restricted to any language as well as help to access the education and training
via mobile devices (Yoon 2019).
ď‚· Adoption of chatbots- is also one of the most effective application of AI into the
university infrastructure that provide 24/7 support availability by which the students get
faster reply from the university and the university gets the benefits from the automated
services which requires less human interaction (Morikawa 2017).
ď‚· Along with this the adoption of AI will also impact the entire operational infrastructure of
the university as due to the adoption of automated process the working procedure of the
staffs has got majorly impacted.
Risk assessment-
Followed by the identification of the benefits it is observed that apart from these benefits,
AI also attracts several limitations into the university infrastructure which has significant impact
towards the success of the approached project and the effectiveness of the offered facilities of the
universities. Thus, a list of threats caused by AI is mentioned in the below section:-
ď‚· Service reliability is one of the major issues in the AT systems. As the AI offers automated
services thus, it is possible that sometimes the system fail to serve the desires services to the
15IT BUSINESS MANAGEMENT PLAN
student. Due to lack of supervision this scenario may take place into the university
infrastructure (Tamboli 2019).
ď‚· Data security is also one of the major threat caused by the incorporation of AI due to which
the university data can get hacked. Followed by this concern as it is identified that the entire
working process of the university is significantly depended on the IT infrastructure thus, data
security is one of the major concern in it (Mohanty and Vyas 2018).
ď‚· Apart from the above identification it is also observed that the automated process attracts
several significant limitations into the university infrastructure that impacts the working
process of the university staff (Franken and Wattenberg 2019).
Considering the above identification it is observed that it is very essential to implement the
disaster recovery plan as well as business continuity plan for the nominated university with the
purpose to enhance the success of the nominated project. Followed by this concern it is observed
that the features of AI can be used for any disaster recovery plan as by enabling the automated
security features can help to protect the university data. Along with this in case of data lost the
adoption of effective AI will help to detect the data breach and can mitigate the intrusion as well
(Montshiwa, Nagahira and Ishida 2016).
Thus, after completion of this study it can be stated that AI systems are highly capable to
protect the university assets however, a proper supervision is required.
Recommendation-
Considering the above identified aspects it is observed that adoption of AI into the
university infrastructure holds a major impact on the environment as studies has mentioned that
AI is an energy intensive process. Followed by this identification it is also observed that for any
single AI training it releases 284 tons of CO2. Thus, after completion of this study it can be stated
student. Due to lack of supervision this scenario may take place into the university
infrastructure (Tamboli 2019).
ď‚· Data security is also one of the major threat caused by the incorporation of AI due to which
the university data can get hacked. Followed by this concern as it is identified that the entire
working process of the university is significantly depended on the IT infrastructure thus, data
security is one of the major concern in it (Mohanty and Vyas 2018).
ď‚· Apart from the above identification it is also observed that the automated process attracts
several significant limitations into the university infrastructure that impacts the working
process of the university staff (Franken and Wattenberg 2019).
Considering the above identification it is observed that it is very essential to implement the
disaster recovery plan as well as business continuity plan for the nominated university with the
purpose to enhance the success of the nominated project. Followed by this concern it is observed
that the features of AI can be used for any disaster recovery plan as by enabling the automated
security features can help to protect the university data. Along with this in case of data lost the
adoption of effective AI will help to detect the data breach and can mitigate the intrusion as well
(Montshiwa, Nagahira and Ishida 2016).
Thus, after completion of this study it can be stated that AI systems are highly capable to
protect the university assets however, a proper supervision is required.
Recommendation-
Considering the above identified aspects it is observed that adoption of AI into the
university infrastructure holds a major impact on the environment as studies has mentioned that
AI is an energy intensive process. Followed by this identification it is also observed that for any
single AI training it releases 284 tons of CO2. Thus, after completion of this study it can be stated
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16IT BUSINESS MANAGEMENT PLAN
that the adoption of effective technologies to control the carbon emission will help to overcome
from this scenario (Al Ali Nasir and Dweiri 2019).
Conclusion-
After completion of the above discussion it can be stated that the nominated university
has effective improved their services by adoption IT into their infrastructure. However, the
adoption of AI will also majorly enhance the services of the university. Considering this aspect
this paper has effectively elaborate the scope and the objective of the university as well as the
effectiveness of this project. Along with this in this study a detail elaboration of the staffing
strategies and the installation process of the approached project is mentioned. Hence, it can be
concluded that a detail study of this report will help to get an understanding of the project, its
opportunities as well as its threats.
Reference:
that the adoption of effective technologies to control the carbon emission will help to overcome
from this scenario (Al Ali Nasir and Dweiri 2019).
Conclusion-
After completion of the above discussion it can be stated that the nominated university
has effective improved their services by adoption IT into their infrastructure. However, the
adoption of AI will also majorly enhance the services of the university. Considering this aspect
this paper has effectively elaborate the scope and the objective of the university as well as the
effectiveness of this project. Along with this in this study a detail elaboration of the staffing
strategies and the installation process of the approached project is mentioned. Hence, it can be
concluded that a detail study of this report will help to get an understanding of the project, its
opportunities as well as its threats.
Reference:
17IT BUSINESS MANAGEMENT PLAN
Al Ali, J., Nasir, Q. and Dweiri, F.T., 2019, March. Business Continuity Management Framework
of Internet of Things (IoT). In 2019 Advances in Science and Engineering Technology
International Conferences (ASET) (pp. 1-7). IEEE.
Boeltzig, H., 2017. Service Provider Promising Practice: Avenues Supported Living Services: a
Staffing Approach Based on Client Relationships.
Chen, X. and Worthington, D., 2017. Staffing of time-varying queues using a geometric discrete
time modelling approach. Annals of Operations Research, 252(1), pp.63-84.
Cloete, N. and Bunting, I., 2018. e University of Fort Hare in post-apartheid South Africa. IN
PLACE, p.141.
Defraeye, M. and Van Nieuwenhuyse, I., 2016. Staffing and scheduling under nonstationary
demand for service: A literature review. Omega, 58, pp.4-25.
Desai, M.D., 2019. Study on International Staffing approaches and Pre departure
training. Journal of the Gujarat Research Society, 21(11), pp.512-517.
Elhoseny, M., Metawa, N., Darwish, A. and Hassanien, A.E., 2017. Intelligent information
system to ensure quality in higher education institutions, towards an automated e-
university. International Journal of Computational Intelligence Studies, 6(2-3), pp.115-149.
Franken, S. and Wattenberg, M., 2019, October. The Impact of AI on Employment and
Organisation in the Industrial Working Environment of the Future. In ECIAIR 2019 European
Conference on the Impact of Artificial Intelligence and Robotics (p. 141). Academic Conferences
and publishing limited.
Glasgow, K., 2018. A strategic model of temporary staffing. Routledge.
Al Ali, J., Nasir, Q. and Dweiri, F.T., 2019, March. Business Continuity Management Framework
of Internet of Things (IoT). In 2019 Advances in Science and Engineering Technology
International Conferences (ASET) (pp. 1-7). IEEE.
Boeltzig, H., 2017. Service Provider Promising Practice: Avenues Supported Living Services: a
Staffing Approach Based on Client Relationships.
Chen, X. and Worthington, D., 2017. Staffing of time-varying queues using a geometric discrete
time modelling approach. Annals of Operations Research, 252(1), pp.63-84.
Cloete, N. and Bunting, I., 2018. e University of Fort Hare in post-apartheid South Africa. IN
PLACE, p.141.
Defraeye, M. and Van Nieuwenhuyse, I., 2016. Staffing and scheduling under nonstationary
demand for service: A literature review. Omega, 58, pp.4-25.
Desai, M.D., 2019. Study on International Staffing approaches and Pre departure
training. Journal of the Gujarat Research Society, 21(11), pp.512-517.
Elhoseny, M., Metawa, N., Darwish, A. and Hassanien, A.E., 2017. Intelligent information
system to ensure quality in higher education institutions, towards an automated e-
university. International Journal of Computational Intelligence Studies, 6(2-3), pp.115-149.
Franken, S. and Wattenberg, M., 2019, October. The Impact of AI on Employment and
Organisation in the Industrial Working Environment of the Future. In ECIAIR 2019 European
Conference on the Impact of Artificial Intelligence and Robotics (p. 141). Academic Conferences
and publishing limited.
Glasgow, K., 2018. A strategic model of temporary staffing. Routledge.
18IT BUSINESS MANAGEMENT PLAN
Grobbelaar, S., 2018. Developing a local innovation ecosystem through a university-coordinated
innovation platform: e University of Fort Hare. IN PLACE, p.122.
Guo, Y., Rammal, H.G. and Dowling, P.J., 2016. Global talent management and staffing in
MNEs: An introduction to the edited volume of international business and management.
Hoppe, B. and Kurz, R., 2017. Open e-University Phase II: Quality, Reliability and Security of
Technical Systems: A Blended Learning Approach for a M. Eng.-Course. International Journal
of Information and Education Technology, 7(12).
Isichei, M. and Collings, D.G., 2016. Geocentric management. In Encyclopedia of Human
Resource Management. Edward Elgar Publishing Limited.
Ismail, R., Safieddine, F. and Jaradat, A., 2019. E-university delivery model: handling the
evaluation process. Business Process Management Journal.
Lakshman, S., Lakshman, C. and Estay, C., 2017. The relationship between MNCs’ strategies
and executive staffing. International Journal of Organizational Analysis.
Ma, Y. and Siau, K., 2019. Higher Education in the AI Age.
Mammadova, M.H. and Gasimov, H.A., 2017. E-university: conceptual, technological and
architectural approaches. Problems of Information Technology, pp.51-62.
Mohanty, S. and Vyas, S., 2018. Intelligent Process Automation= RPA+ AI. In How to Compete
in the Age of Artificial Intelligence (pp. 125-141). Apress, Berkeley, CA.
Montshiwa, A.L., Nagahira, A. and Ishida, S., 2016. Modifying Business Continuity Plan (BCP)
Towards an Effective Auto-Mobile Business Continuity Management (BCM): A Quantitative
Approach. Journal of Disaster Research, 11(4), pp.691-698.
Grobbelaar, S., 2018. Developing a local innovation ecosystem through a university-coordinated
innovation platform: e University of Fort Hare. IN PLACE, p.122.
Guo, Y., Rammal, H.G. and Dowling, P.J., 2016. Global talent management and staffing in
MNEs: An introduction to the edited volume of international business and management.
Hoppe, B. and Kurz, R., 2017. Open e-University Phase II: Quality, Reliability and Security of
Technical Systems: A Blended Learning Approach for a M. Eng.-Course. International Journal
of Information and Education Technology, 7(12).
Isichei, M. and Collings, D.G., 2016. Geocentric management. In Encyclopedia of Human
Resource Management. Edward Elgar Publishing Limited.
Ismail, R., Safieddine, F. and Jaradat, A., 2019. E-university delivery model: handling the
evaluation process. Business Process Management Journal.
Lakshman, S., Lakshman, C. and Estay, C., 2017. The relationship between MNCs’ strategies
and executive staffing. International Journal of Organizational Analysis.
Ma, Y. and Siau, K., 2019. Higher Education in the AI Age.
Mammadova, M.H. and Gasimov, H.A., 2017. E-university: conceptual, technological and
architectural approaches. Problems of Information Technology, pp.51-62.
Mohanty, S. and Vyas, S., 2018. Intelligent Process Automation= RPA+ AI. In How to Compete
in the Age of Artificial Intelligence (pp. 125-141). Apress, Berkeley, CA.
Montshiwa, A.L., Nagahira, A. and Ishida, S., 2016. Modifying Business Continuity Plan (BCP)
Towards an Effective Auto-Mobile Business Continuity Management (BCM): A Quantitative
Approach. Journal of Disaster Research, 11(4), pp.691-698.
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19IT BUSINESS MANAGEMENT PLAN
Morikawa, M., 2017. FIRMS'EXPECTATIONS ABOUT THE IMPACT OF AI AND
ROBOTICS: EVIDENCE FROM A SURVEY. Economic Inquiry, 55(2), pp.1054-1063.
Olley, R., Edwards, I., Avery, M. and Cooper, H., 2019. Systematic review of the evidence
related to mandated nurse staffing ratios in acute hospitals. Australian Health Review, 43(3),
pp.288-293.
Saloom, R.H., Elameer, A.S. and Jalal, A.S., 2018, November. A New Style of an Academic
Institutions in Iraq: e-University. In 2018 1st Annual International Conference on Information
and Sciences (AiCIS) (pp. 187-192). IEEE.
Sprockett, A., 2017. Review of quality assessment tools for family planning programmes in low-
and middle-income countries. Health policy and planning, 32(2), pp.292-302.
Tamboli, A., 2019. De-risking AI Solution Deployment. In Keeping Your AI Under Control (pp.
43-53). Apress, Berkeley, CA.
Yoon, S.Y., 2019. Student Readiness for AI Instruction: Perspectives on AI in University EFL
Classrooms. Multimedia-Assisted Language Learning, 22(4), pp.134-160.
Morikawa, M., 2017. FIRMS'EXPECTATIONS ABOUT THE IMPACT OF AI AND
ROBOTICS: EVIDENCE FROM A SURVEY. Economic Inquiry, 55(2), pp.1054-1063.
Olley, R., Edwards, I., Avery, M. and Cooper, H., 2019. Systematic review of the evidence
related to mandated nurse staffing ratios in acute hospitals. Australian Health Review, 43(3),
pp.288-293.
Saloom, R.H., Elameer, A.S. and Jalal, A.S., 2018, November. A New Style of an Academic
Institutions in Iraq: e-University. In 2018 1st Annual International Conference on Information
and Sciences (AiCIS) (pp. 187-192). IEEE.
Sprockett, A., 2017. Review of quality assessment tools for family planning programmes in low-
and middle-income countries. Health policy and planning, 32(2), pp.292-302.
Tamboli, A., 2019. De-risking AI Solution Deployment. In Keeping Your AI Under Control (pp.
43-53). Apress, Berkeley, CA.
Yoon, S.Y., 2019. Student Readiness for AI Instruction: Perspectives on AI in University EFL
Classrooms. Multimedia-Assisted Language Learning, 22(4), pp.134-160.
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