This report analyzes the ethical dilemma faced by ICT professionals in the video 'Development Methodology' and explores the role of ACS code of ethics in guiding their behavior.
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IT Ethics Video 2: Development Methdology
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TABLE OF CONTENTS Introduction...............................................................................................................................2 Scenario Two: Development Methodology...............................................................................3 ACS Code of Ethics......................................................................................................................3 1.THE PRIMACY OF THE PUBLIC INTEREST.........................................................................3 2.THE ENHANCEMENT OF QUALITY OF LIFE......................................................................3 3.HONESTY.........................................................................................................................3 4.COMPETENCE..................................................................................................................4 5.PROFESSIONAL DEVELOPMENT......................................................................................4 6.PROFESSIONALISM..........................................................................................................4 Identification of Ethical Dilemma...............................................................................................4 Recommendation.......................................................................................................................5 Conclusion..................................................................................................................................6 References..................................................................................................................................7
INTRODUCTION Ethics and morals guide a person’s behaviour to ensure that he/she acts ethically while facing dilemmas. Professionals face many ethical issues while discharging their duties while highlights the importance of ethical principles and moral values (May, Luth & Schwoerer, 2014). In this report, video two titled ‘Development Methodology’ will be analysed to understand the ethical dilemma in the video which is faced by the ICT (information and communication technology professionals). The elements of the ACS code of ethics will be analysed to understand its role in guiding the behaviour of professionals. The ethical issue will be analysed using the ACS code of ethics, and a solution will be chosen between the three endings of the video to make sure that the professionals’ acts in an ethical manner.
SCENARIO TWO: DEVELOPMENT METHODOLOGY The video shows a junior developer receiving a call from the client who asks him to make specific in the software (Al-Saggaf, 2016). During the call, the junior developer confirms these changes to the client by stating that they will be included in the final software at the time of delivery. The junior developer did not confirm with the project manager regarding whether these changes are appropriate or not and whether the company will be able to make them without exceeding the given deadline and budget. This resulted in overriding of position hierarchy since the junior developer directly deals with the client rather than first discussing with the project manager (Al-Saggaf, 2016). ACS CODE OF ETHICS The Australian Computer Society (ACS) has provided various principles with an objective to guide professionals through ethical dilemmas to make sure that they take ethical decisions while taking challenges in their profession (ACS, 2014).These codes of ethics ensure that professionals are not violating their duties and they promote the integrity and respect of ACS and its members. 1.THE PRIMACY OF THE PUBLIC INTEREST As a professional, ACS member must ensure that the best interest of the public is put forward rather than the personal, business and sectional interest of the professional. 2.THE ENHANCEMENT OF QUALITY OF LIFE As an ACS member, professionals should take appropriate steps to promote the quality of life of those affected by their work. 3.HONESTY Without honesty in the work of professionals, the trust of the public cannot be maintained in the profession; thus, members should maintain honesty during their work.
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4.COMPETENCE Competency and diligence in work is a key duty of ICT professionals to ensure that they maintain the interest of their stakeholders. 5.PROFESSIONAL DEVELOPMENT As an ICT professional, it is important that members engage in practices for personal development along with the development of their staff members. 6.PROFESSIONALISM Maintenance of integrity in the ACS and the respect for its members in public is necessary which can be achieved when ICT professionals discharge their duties in a professional manner. IDENTIFICATION OF ETHICAL DILEMMA The ethical dilemma presented in the video is caused because the ICT professionals did not comply with the ACS code of ethics. The junior developer directly dealt with the client through the phone and agreed to the changes requested by the client. This phone call laid the foundation for the ethical dilemma because the junior developer did not follow the position hierarchy in the organisation (Zuppo, 2012). He overrides such hierarchy by not taking the approval of the project manager before agreeing to the changes in the software. This shows a violation of the ACS code of ethics because the developer was not honest. He did not have the authority or the position to agree to those changes which shows that he was not honest. The developer also did not act in a professional manner by failing to comply with the positionhierarchyintheworkplace.Thechangesinthesoftwarecanincreaseits vulnerability towards cyber-attacks or exceed the set budget by the company which could adversely affect the quality of the software (Ross, Barr & Stevens, 2013). It leads to increasing the vulnerability of the data of users of this software which shows that the junior
developerdidnot giveprioritytothepublicinterest. Thisdecision wasnot taken professionally because it could harm the integrity of ACS and the respect of its members. RECOMMENDATION There are three solutions to the ethical dilemma presented in the video in terms of three endings. The first ending provides that the project manager requests to the developer that he follow the position hierarchy and forward such calls to him in the future. The second ending provides that the project manager screams at the junior developer for his mistake to make sure he did not repeat it in the future. The third ending is that the project manager encourages this action of the developer to keep the client happy. In this scenario, the selection of the first video ending is the ethical solution to the dilemma presented in the video. In this ending, the project manager followed the ACS code of ethics by being honest with the client to make appropriate changes in the contract to ensure that they did not face negative consequences (Reynolds, 2018). They acted in a professional manner which is crucial while giving priority to the public interest by ensuring that the software is safe to use based on which this is an ethical solution to the dilemma.
CONCLUSION To conclude, the junior developer overrides the position hierarchy which raised an ethical issue in the video. This issue has risen because the parties did not comply with provisions of the ACS code of ethics such as honesty, the priority of public interest and professionalism. The first video ending is the ethical option in this scenario in which the project managertells thedeveloperto forward such callsin thefutureandmake appropriate changes in the contract to act honestly, priorities public interest and ensures professional conduct to address the ethical dilemma.
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REFERENCES ACS.(2014).ACSCodeofProfessionalConduct.Retrievedfrom https://www.acs.org.au/content/dam/acs/rules-and-regulations/Code-of- Professional-Conduct_v2.1.pdf Al-Saggaf, Y. (2016, October 31).Scenario 2: Development Methodology.[Video File]. Retrieved from https://www.youtube.com/watch?v=0npm9cEJBWY May, D. R., Luth, M. T., & Schwoerer, C. E. (2014). The influence of business ethics education on moral efficacy, moral meaningfulness, and moral courage: A quasi-experimental study.Journal of Business Ethics,124(1), 67-80. Reynolds, G. (2018).Ethics in Information Technology.Boston: Cengage Learning. Ross, K., Barr, J., & Stevens, J. (2013). Mandatory continuing professional development requirements: what does this mean for Australian nurses.BMC nursing,12(1), 9. Zuppo, C. M. (2012). Defining ICT in a boundaryless world: The development of a working hierarchy.International journal of managing information technology,4(3), 13.