IT infrastructure Management: PDF

IT Infrastructure Management 1
IT Infrastructure Management
Student Name
Course Title
Professor’s Name
University
City and State
Date

IT Infrastructure Management 2
Project Preliminaries Description
The transformation of education from the traditional face-to-face classroom setting to
hybrid or what is commonly known as online environment is gaining momentum each and
every day. Higher learning institutions across the globe have realized that the future existence
and expansion of the education programs will soon solely rely upon the online education
(Anshari, Alas, and Guan, 2016, p. 1664). As a result, AusEd Inc. which is the case study in
this context has decided to provide its educational services using online platform. The reason
for AusEd Inc. providing online education id because it allows for study flexibility whereby
students are in the position to learn without travelling to the learning institution.
Consequently, through online education, AusEd Inc. has been able to give a chance to
individuals who could have otherwise not been able to learn to access learning through its
online education program. AusEd Inc. (Anon., 2018). Online education program entails three
core aspects: organizational structure, strategic plan and information systems and
technologies.
AusEd Inc. Organizational Structure
The organisational structure of AusEd Inc. consists of three segments: sales, course
delivery and operations. The sales segments are tasked with managing sales and marketing
operations. At the same time, this segment has the responsibility to manage agents and make
course promotion (Anon., 2018). On the other hand, course delivery is tasked with
developing course materials, assessment, and teaching as well as education administration.
The operation segment is tasked with the responsibility to manage all core operations such as
human resource management, accounting and information systems. Similarly, just within the
organizational structure AusEd Inc. has several other subsections as follows.

IT Infrastructure Management 3
Executive management operations and education administration: The administrative
head office is situated in Darwin, it is here that the executive management is stationed. The
administrative head office comprises the operation division together with education
administrators which comprise course delivery staff who are not directly involved in
teaching.
Sales and marketing: This subsection is involved in matters to do with carrying out
sales and marketing. It is carried out from offices located in Alice Springs, Suva and Pt
Moresby.
Teaching staff: The teaching staff consists of lecturers and other teaching staff who work
both from home and campuses offices that are located in most of the states within Australia
and New Zealand.
Special study centres: Apart from the different offices, AusEd Inc. has special study
centres in the fours of its state campuses that is Suva, Pt Moresby, Darwin and Alice. These
study centres act as support hub points where a student in need of support meet to seek
assistance. Certainly, these centres offer students with the ability to meet physically with the
university staff as well as their colleagues. As a result, students are able to form groups and
gain access to resources as well as technology.
AusEd Inc. Strategic Plan
AusEd Inc. strategic plan fall into two broad categories. The first plan is to intensify
the diversification of funding sources for the online program apart from the current sources
like Australia AusAid and New Zealand NZAid (Pucciarelli, and Kaplan, 2016, 315). The
funding is anticipated to expand online education up to the remote areas that have poor and
unreliable internet connectivity and also to enhance the reliability of student assessments
(Dell, Dell, and Blackwell, 2015, p. 170). Secondly, AusEd Inc. intents to cut down the cost

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of non-core activities especially support functionalities such as staff recruitment,
development of technology and accounting. Accordingly to see to it that it has reduced the
costs channelled to non-core activities the university would like to develop an open source
software to help it manage all its educational operations.
Purpose and Scope of the Problem
The primary purpose of AusEd Inc. is to develop an online education open source
software to help it in the managing of its operations and help it cut down on the costs
involved in conducting its operations (Porter, and Graham, 2016, p. 749). Nonetheless,
AusEd Inc. has faced a major problem, which is it has been spending much on non-core
activities such as accounting, staff recruitment and technology development (Porter, Graham,
Bodily, and Sandberg, 2016, p.19). Therefore, to avoid the issue of spending a lot of
resources on non-core things the university would like to develop a software to help it in
running the institution’s operations.
AusEd Inc. Information System Design and Technologies
Infrastructure Support for Faculty Requirements
The most important aspect when it comes to faculty requirements is the capacity for
members of the facility to gain access to personal computers. Members of each faculty are
not only supposed to be accessible to computers but these computers should be updated
reliably by being linked to the internet with up to date software. Similarly, there is the need
for these computers to have multi-media proficiency so that for professors who are in need of
streaming their lectures materials such as cameras and microphones should be made available
(Allison, and Turner, 2017). These materials are used for the development of online
materials. Therefore, it is significant that the best software is chosen to allow for a range of
online class conveyance modes. Certainly, to be able to support online classes the university