IT Infrastructure Management in Telstra

Running head: IT INFRASTRUCTURE MANAGEMENT
IT Infrastructure Management in Telstra
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1IT INFRASTRUCTURE MANAGEMENT
Table of Contents
1. Background of the organization and use of Information Technology in Telstra.........................1
2. Types of data used by the organization and use of data by the staffs. Two solutions for IT
infrastructure for storing as well as accessing data.........................................................................2
3. Network Devices required to achieve day to day activities in Telstra........................................4
4. Application software needed for data communications...............................................................5
5. Seven Layers OSI model.............................................................................................................7
6. Summary......................................................................................................................................8
References......................................................................................................................................10

2IT INFRASTRUCTURE MANAGEMENT
1. Background of the organization and use of Information Technology in
Telstra
Telstra, a leading technology and tele-communication company in Australia. Telstra
offers full range communication services and provides a tough competition for the tele-
communication market in Australia. Telstra provides over 17.7 retail services of mobile with 4.9
million services for retail voice and 3.6 million service for fixed broadband. Being one of the
leading information as well as tele-communication Service Company, Telstra is proud of its
business processes and is very happy to help all their customers to improve their way of living by
providing secured connection (Skees 2016). For improving the customer care service, Telstra has
implemented information technology as well as the solutions of IT with very easy to use facility.
This has made Telstra the largest as well as fastest mobile network in Australia. After
implementing technology solutions, they could serve their customers much better and know their
customers in a better way offering them to have a digital choice.
The Telstra in Australia is transforming its IT infrastructure that helps to support the
Global Enterprise and the Services involved in B2B unit. This helps to supply the services to a
wide enterprise making the market internationally (Koek et al. 2015). The information
technology project has made the company to become its first cloud to focus on using the data in a
better as well as interfaces of application programming. The project of Information Technology
is phased for two years in Telstra and the company is trying to minimize the disruption to the
customers for legacy platforms.
Telstra has a wide range of computing strategies and it is organized in the business
engagement and the platform groups. The organization’s main IT focus is to implement cloud

3IT INFRASTRUCTURE MANAGEMENT
based system, along with API-driven as well as data centric process. The leadership team of IT in
Telstra is integrated tightly and have moved the integrated groups to some engagement groups
and related platform capabilities for delivering all developed reusable engines with the business
needs based on the priorities.
2. Types of data used by the organization and use of data by the staffs. Two
solutions for IT infrastructure for storing as well as accessing data
Telstra use data such as Internet Subscribers, the average revenue that is used by per
user, and the minutes of using of data by per user (Aldossary and Allen 2016). The average
revenue per user is known as ARPU and is primarily used by the consumer communication as
well as networking companies that are defined as total revenue divided by total number of
subscribers.
Securing all stored data in an organization includes preventing the authorization of the
people from the data being accessed and preventing the accidents of data and the intentional
destruction, infection, as well as corruption related to information. Encryption of data is one of
the most popular technique of securing the data and can be implemented for the strategy of data
security. There are many ways to secure data that involves understanding the threats that are
applicable, aligning proper defense layer as well as monitoring continuously of all the activity
logs that are to be taken in to action.
The two IT infrastructure solutions that can be used to store and access the data at a
database are explained below: