IT Management Issues and Role of Social Media for Improving Business in World University

IT MANAGEMENT ISSUES 1 IT MANAGEMENT ISSUES IT management issues Author note: Executive Summary The report analyses the IT management issues and role of social media for improving business in World University. Two appropriate business forms are clarified here and the part of online networking for the correct advancement of plan of action is given here. Introduction 4 Discussion of the case study 4 Decisions taken by Senior Management 4 Two Suitable Business Processes for Improving Model 6 Conclusion 10 Recommendations 11 References 13 Introduction Information technology is referred as eventually

Running head: IT MANAGEMENT ISSUES
IT management issues
Name of the Student:
Name of the University:
Author note:

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Executive Summary
The report analyses the IT management issues and role of social media for improving business in
World University. The report will focus its view towards the business side of the instruction and
not on the showing side of the training. These lectures of the university give online instruction
through online courses. The group of these colleges is available in different places of the world.
The business report has legitimately clarified the different choices attempted by the senior
administration. Two appropriate business forms are clarified here and the part of online
networking for the correct advancement of plan of action is given here. Appropriate proposals
are likewise accommodated this association. A few decisions are taken by the administration of
these colleges to enhance the business. In addition, there are sure issues those emerge amid the
usage of these choices. Additionally definite issues will be talked about in the report roar and the
answer for these issues.

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Table of Contents
Introduction..........................................................................................................................4
Discussion of the case study................................................................................................4
Decisions taken by Senior Management..............................................................................4
Two Suitable Business Processes for Improving Model.....................................................6
The role of social media for promoting business model......................................................7
Conclusion.........................................................................................................................10
Recommendations..............................................................................................................11
References..........................................................................................................................13

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Introduction
Information technology is referred as eventually associated with several technologies of
computer such as internet, people, hardware, networking, data or software in order to complete
and execute the business procedure of an enterprise. The organizations include the process of
implementing the information technology in order to simplify the operations from information as
well as managing and monitoring the networks or the technical fields of the business. IT
management is considered as one of the important factors to implement information technology
within the business. The report deals with analyzing the case study of World University.
Different points of interest related to the university will be discussed in the report. Two business
procedures are given in this situation for the correct upgrade of their plan of action. The
important part of social media is also described in the present report.
Discussion of the case study
World University is the combination of few private universities that deals with various
online courses to the students across the world. The students have the center chance to take up
their classes from any piece of the world, without going to the grounds. Every one of the classes
is taken on the web and along these lines every one of the collaborations are likewise done on the
web. The faculties of the organization are from the several famous universities across the world.
The organization is supposed bringing major success in the field of education.
Decisions taken by Senior Management
The senior management of the university has taken the decision that they should
incorporate a particular loyalty scheme named as Study Together. The students will get a credit
expense when they would allude to some other student. Fixed credit charge is paid either by

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PayPal or with Master card. Moreover, every one of the students are much content with the
procedures (Reuter et al 2018). There are different applications and these applications are
considerably quicker than whatever is left of the colleges. Other than utilizing the students for
the referral and the advancement of the college, this senior administration likewise enlists
specialists from outside to pitch the offering of the college to the representatives out there. The
understudy must need to purchase the digital book and the workstation from the college site they
cannot quit acquiring those two things. The computer will be conveyed to the all students and the
computer will be pre-arranged with the required programming as indicated by the course that the
understudy takes confirmation in. with these the senior administration can present some the
additional courses separated from the typical courses. The students who will take in the
additional course can enlist themselves under the course by paying an ostensible charge for the
enlistment. These will profit the understudy and the business will likewise gain some specific
income from this.
The second decision has take for the business is providing laptops to the students. They
do not require purchasing computers or E-books. World University is in this way giving a
formerly arranged computer to their students. All the fundamental programming will be available
inside it. The costs of this workstation are taken with the course expenses and hence there is no
way of shirking of the office (Giboney et al. 2017). Numerous issues can be produced from the
choices that are taken by the senior administration. The administration says that the student will
get expense credit if any student takes affirmation by the referral of a current student. In any
case, the administration ought to alter the plan in a route after that the student can get the charge
credited because for getting the expense credit counterfeit affirmation can be alluded by the
leaving student. Since the possibility of extortion is high as there is no up close and personal

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association and the entire procedure is on the web. As the application is endorsed under 5
minutes then the odds are high of miss endorsement since much consent are not approvable and
if its affirmed then issue can be emerge (Candel et al. 2017). The administration set a govern for
the non-refundable installment that the installment must done through Visa or PayPal. This can
prompts issue for some students if any student does not have the PayPal or Visa then he can be
arrives in a bad position
Two Suitable Business Processes for Improving Model
Business process can be characterized as the accumulation of different related tasks that
look in the closures for the items or administrations conveyance to their customer. This is the
arrangement of exercises, which help to finish the hierarchical objectives and goals. Two
reasonable business forms for improving the plan of action of World University are as per the
following:
Incorporation of Compliance: The primary business process that would be required for
improving the plan of action of World University is the consolidation of consistence inside the
business. Each of the said guidelines and controls is critical and in this manner must be trailed by
every one of the students and staffs of World University. The students feel protected and in
addition secured with the nearness of standards or consistence inside the business. There are
different focal points of the nearness of consistence in the World University business (Anderson
et al. 2017). This specific college must join or execute the business procedure of consistence
inside their business to lessen the possibility of illicit activities and exercises inside the business.
Process of Risk Management: The next vital significant process that ought to be fused
inside the matter of World University is the procedure of Risk management. The most critical

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goal of this Risk management process is that it gives affirmation to the reality of vulnerability
not corrupting the nature of the administrations of World University. Wood and Press (2016)
stated that risk management is the system for the effective acknowledgment, estimation and
notwithstanding organizing different critical dangers, which are to be trailed by methods for
culminate portion of different assets and along these lines limiting and controlling the different
appalling occasions. Consequently, the situational utilities and in addition openings are boosted
Risk management process is critical for them for decreasing every one of the dangers and
dangers of the authoritative model. The principle preferences of the risk management process
incorporate absence of blunders, controlling odds of dangers, loss of data and some more. The
two previously mentioned business procedures will be critical for this association and they
should fuse these procedures for their business.
The role of social media for promoting business model
The platform of social media can be in the end characterized as a computer-supported
innovation as well as responsible for facilitating the sharing and creating information. In
addition, same ideologies, expressions and career interests are used in network and virtualized
communication. The communication modes are given the assistance of social media. This is
considered as the most vital normal for any social media platform. This social media hence,
ought to be used by the World University with the end goal of advancement of their plan of
action (Ojiambo et al. 2017). World University is one of the new universities that provide online
courses. They ought to be sufficiently cautious for their advertising of their administrations and
courses. The students would have the capacity to think about every one of these courses
effortlessly and quickly. The part of social media inside their business is inescapable and in this

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way, they ought to use this platform for advancing their plan of action. There are different parts
of social media for the matter of World University that can be described as follow:
 Improving the Responsiveness: One of the most significant role of social media for the
World University is enhancing the responsiveness. This platform of social media is in the
end used to make a huge procedure to give and additionally get any sort of criticism.
These inputs are substantially lesser than the some other criticism. In the event that a
specific student is confronting different issues or issues in regards to every one of the
courses of this college, the student would have the capacity in sharing their issues or
issues over the social media platform. This would be required for the students in being
fulfilled and therefore consumer loyalty is instigated.
 Interacting with Target Audience: Another important role of social media in the matter
of World University is that it is used for aiding in appropriate cooperation with the
intended interest group. For this situation consider, these intended interest groups are the
few students of the college (Jinb et al. 2014). These students are keen on taking
confirmations in World University. In addition, as there are steady changes or
adjustments inside the business procedures of any business, this can draw out a few
issues for the students or speakers. These issues could be settled with the assistance of
social media as the connections would draw out all the critical prerequisites of the
students. Hence, their issues could be fixed efficiently. Every one of the students of the
World University do have the specific capacity to just remark on the different posts or
give huge criticisms to the greater part of their administrations of this college in the
enlisted or authority page of social media platform. When, they get a few reactions and

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additionally inputs from their separate students, World University would have changing
the business forms for giving extraordinary prevalence to the college.
 Improving Market Position: As World University is another online establishment, they
ought to have the reasonable thought regarding the various driving colleges, who are
giving on the web courses. This could be effortlessly finished with the assistance of
social media. It exhibits the important position of the association inside the commercial
center and furthermore their rivals (Oh et al. 2015). Data should be available with respect
to these positions. Hence, social media has an important role to improve their position in
market. Social media platform is used for creating different interests among every single
devotee of social media page. These devotees would be responsive towards the World
University and hence there is a consistent promoting conceivable among them. This has
impacts on the approach of obtrusive promoting, as well as actuates the different
methodologies.
Besides, there is an inalienable innovativeness inside the social media platform for the
reason to help the World University for promoting and publicizing the different courses
or administrations and hence giving notice to the students around the world (Hsu &
Lawrence, 2016). As World University is another online establishment, displaying is the
most vital necessity for them. Awareness is additionally spread in any association by
methods for social media. In this way, World University would be morally and ethically
right.
 Searching of Worldwide Students: Social media helps to enhance the searching process
of students across the world. This sort of platform helps any association in finishing the
business forms effectively and instantly. Moreover, it can discover any student, who is

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available in any edge of the world and in this manner moderating the issues of finding a
specific student.
 Easy Affordability: The following essential preferred standpoint of social media in
World University is its simple moderateness. They would essentially utilize the platform
of social media for satisfying their necessities in an amazingly financially smart way. It
does not bring about immense cost and in this manner could be effectively managed by
all. As the World University is another online college, the general spending plan of this
association is much lower than whatever is left of the colleges (Schroeder & Pennington-
Gray, 2015). Different promoting efforts take up immense measure of cash and in this
manner World University does not have the ability to draw in these advertising efforts.
 Database Maintenance: One of the important role of social media for advancing the plan
of action of World University is the upkeep of database. In addition, database of the
students can be managed effectively with the assistance of this social media. There are in-
manufactured databases and henceforth the each kind of data is put away here making the
procedure simple.
Conclusion
From the study, it concludes that information technology and use of its infrastructures
like networking devices, physical devices as well as compute have an important role to create,
process, secure and exchanging information. The role of social media in an organization is
legitimately executed with the assistance of Information technology. The noteworthy business
utilization of Information technology appropriately includes the computer technology and in
addition communication. There is a distinction between Information technology and data
framework. Data framework is confined in performing just a set number of capacities; while

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Information technology is customized for a few assignments. Information technology is an
expansive idea that requires be overseeing or controlling legitimately. Subsequently, IT
administration is used in the associations. It is the best possible teach by which its assets are
overseen as per needs or prerequisites. The above report has legitimately designed the different
certainties with respect to World University.
Recommendations
Despite being on the best, the world university frequently faces couple of issues. In this
perspective, recommendations that would be useful for the organization are as per the following:
 The organization needs to include proper regulations for managing students and business.
At the point when the procedure of hazard administration will be available in their
business, they can without much of a stretch settle and moderate the different dangers in
the business effectively.
 The World University is the incorporation of a few controls or laws in the organizations.
These tenets and controls are to a great degree essential for them, since this decreases the
few illicit activities show inside the business. Additionally, the security of the students is
likewise improved through this execution.
 The World University needs to includes the best possible execution of data framework
inside the business. Information system is in charge of putting away any kind of
information or data and consequently keeping up the trustworthiness of the information.
Being a college, they should actualize the data framework for securing a wide range of
classified information.

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