IT Problem Solving

Running Head: IT PROBLEM SOLVING
IT PROBLEM SOLVING
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IT PROBLEM SOLVING
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K1. Fundamental strategies for problem solving.
Identify (Greiff, Holt & Funke, 2013) the real problem. Identify and define the problem so
that you solve the right issue. I am solving the root cause of the problem. Ask yourself questions
regarding the issue and provide answers to the questions. For each answer, ask why finally the
root cause of the problem will establish.
Formulate a hypothesis by guessing the solution to the problem at the beginning of your
process. Determine if the theory is right or wrong and then adjust the hypothesis according to the
cause of the problem. Look for the facts about the nature of the problem and the possible
solution. State the facts clearly so that the answers will solve these problems wholly.
Make the solution simple to make it understandable not only to you but also to other people.
If any other person can solve the problem, employ their idea. In a case involving many problems,
solve the most comfortable first and the hardest as the last one. Also, use the minimum time
possible to address the issues.
K2. Goal-setting and plan formulation
Someone ("Problem-solving", 2019) sets a goal to solve any problem identified. During the
goal-setting process, he/she will come up with a plan that will effectively solve the problem.
K3. All the strategies used in problem-solving aim at solving the problem completely.
However, they have some differences.
Defining the real problems takes a lot of time than using an experience solution and also
being helped by a person who has the answer to that specific problem. Formulating a hypothesis

IT PROBLEM SOLVING
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for a problem does not necessarily need to solve the root cause of the problem as compared to
establishing the real cause of the problem.
K4. Various tools and techniques can be used to model and describe a problem. Some of
these tools and techniques are;
Six-step problem-solving. This plan involves defining the problem, determining the root
cause, developing alternative solutions, selecting a solution in several resolutions, implementing
the chosen solution and evaluating the outcome.
The drill down technique. it is breaking down the problem into various components for easy
solving.
K5. The success (Jäkel & Schreiber, 2013) of problem-solving will depend on the attitude,
reflection, and self-efficacy. One should develop a positive attitude towards a problem and also
create a feeling that they are able.
S1. Solving the problem of unemployment for many youths has been a big problem.
Teenagers move from offices to offices looking for jobs after their education, but many of them
end up missing these jobs.
Self-employment is the initial plan that can solve this problem. All the youths should receive
education on how to become self-employed. All the institutions should teach youths about
entrepreneurship. People become innovative and can devise their methods of generating income
for their upkeep and development.
S2. IT problems often arise due to advancement in technology. Once there arises a problem,
it should be wholly solved.