IT Solutions, Systems and Globalization: A Study on Digital Infrastructure and Risks of Outsourcing Information Systems

SYSTEMS

INTRODUCTION
IT system and infrastructure plays a vital role in technological world. The present
report will provide detail information about information system and its techniques used
by companies. Various methods have been adopted by different companies in order to
satisfy their competitive advantages. Further the report will explain about various
support system like MIS, KSM and others. At last, the case study will provide the pros
and cons of digital infrastructure and discuss the reason behind risk associated with
information system outsourcing.
Information system
Information system is organisational and sociotechnical process which is
designed in order to collect and store information. Many companies use their
information systems to manage and measures the resources in order to improve
business efficiency. Some of the firm rely upon these systems to compete in markets
globally. The function of these information systems is to manage business decision and
automation process.
TASK 1
Describing theories, methods and techniques relate to the development and design for
IT solutions.
IT solutions is a collection of software programs that are being sold by company
and designed in order to integrate multiple action. For example antivirus software
solutions for computer systems in order to solve problem.
There are various types of IT solutions such as cloud computing, cyber security and
software and hardware.
1. McAfee- It is a system which provides complete protection for all devices like
computer and laptops. It offers software and multi device protection along with
home network security. The main purpose of launching this system is to provide
antivirus software and protection such as web and identity protection. This
solution helps protect against malware threats and antivirus cleaner. It is security
solution that protects personal data and secure VPN, Wi-Fi Scan and browsing

safely. It helps protect digital self and spyware removal and make data
unreadable to everyone.
2. MS office- It is software developed in order to produce several versions targeted
towards various computing atmosphere and end users. Here, it allows the
utilization on subscription model of business of the software, as customer of the
system receive feature updates for their actions. (Caldera and et.al., 2021).
Microsoft has developed various functions to emphasize products and service.
There are many word processors invented in the market included in Microsoft
office they are word and other web browser or drive that allows users to sync
files. The office suite involves word related program, PowerPoint, excel, outlook
and spreadsheet program.
TASK 2
Explaining the various systems with examples
1. DSS Decision support system
It is a program of computer used to support judgements and determinations in
the company. It analyses large amount of data that can be used to solve issue related to
business and in decision making process. It improves efficiency and management of the
company by gathering informational data. GPS planning is an example of DSS which
can be used to plan the best and fastest routes between two points. This will help to
monitor traffic in real time for route planning. There are various categories of DSS they
are data driven, model driven and document driven and others.
2. ESS executive support system
It is software program that allows and support users to transform personal data of
company so that it can be used for future requirements and access in quick manner. It
helps managers to attain easy access to external and internal information of the
company which is mostly related to decision making. It is useful to manage staffing and
accounting departments in the firm. Top level management use this system in order to
support structured issues and deal with it. This system mainly deals with billing
departments in the company. It helps the firm to forecast for the future requirements and
evaluate the data in systematic manner. ESS helps to improve personal efficiency and
increase organisational control.