IT Support Needs Analysis

Running head: IT SUPPORT NEEDS ANALYSIS
IT SUPPORT NEEDS ANALYSIS
Name of Student
Name of University
Author’s Note

1IT SUPPORT NEEDS ANALYSIS
Assessment 1
Diagram 1: organizational chart
Source: created by author
1. The IT support is to be placed in the middle where all the other departments
would be connected, this is because information technology would be used by
almost all the departments, and hence IT support would be required by every
department as well as customers.
2. The target audience of the organization would be the departments that make
use of the information technology services, they would take help of the IT
support of any sort of operation that is undertaken by the help of organization
technology. The IT products that would be used by department of corporate
relation and sales and marketing include social websites that would be used for
the purpose of maintain public relations.
3. The IT products that would be used by customer service include catboats.
Department of product development can use online feedback forms that could
be used for the purpose of keeping a track of their quality of products.

2IT SUPPORT NEEDS ANALYSIS
4. The support required by corporate relationship is to solve various issues faced
by them in their strategies and the issues created in their corporate relations
sue to some technical fault. The sales and marketing would need the support
for installing as well as configuring the computer software and hardware
systems. Customer service would need the IT support for the purpose of
setting up accounts for various new users, replacing as well as repairing
various equipment’s and some more.