Information Technology in Mashreq Bank and Emirates Airlines

Running head: INFORMATION TECHNOLOGY
Information Technology
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1INFORMATION TECHNOLOGY
Introduction: An introduction to the selected organisation.
Information technology is the term which generally refers to the usage of certain
techniques in different business so as to transmit, store, manipulate and retrieve the different
kind of data. This data mainly includes the speech, text, or movies or certain type of graphics
or the reports regarding certain events which might be including the malfunctioning of the
equipment, any kind of intrusion and many more (Laudon, & Laudon, 2016). Generally
information technology refers to the usage of the hardware or the software which are used by
the business for the purpose of managing or making different range of business processes.
Besides this most of the computers are associated with networking their computer in order to
share the information.
This report is mainly going to discuss about the IT used by the organizations Mashreq
Bank and the Emirates Airlines. Besides this the report is firstly going to introduce the
organizations that has been selected which is followed by the discussion about the role that is
played by the IT system in this organization. The flexible and the reliable IT system existing
in this two organizations are to be analysed along with discussing about the role that the IT
plays in supporting the value-added changes (Pearlson, Saunders & Galletta, 2016). Lastly
the report is going to discuss about a recommended IT solution. Lastly the report concludes
with providing of the entire report along with the future trends that are expected so as to
improve the business keep running along with considering the security as well as the
government regulations.
Mashreq Bank
This is the Dubai-based bank which is considered to be oldest privately owned bank of the
United Arab Emirates and was founded in the year of 1967 and was named as the Bank of
Oman. This was the first bank of the United Arab Emirates, which was associated with the

2INFORMATION TECHNOLOGY
installation of the ATM machines and was also the first one to issue the credit and debit
cards. Along with this it was also the first bank of UAE to provide the feature of customer
loan. The current business operations of the bank includes the providing of conventional and
Islamic personal banking services (Shaikh & Karjaluoto, 2015). Besides this some other
business processes includes the deposits, loans, and credit card. Some of the important
services included in the Conventional and Islamic investment banking services includes the
corporate finance and the investment advisory upon the various mergers and the acquisition,
initials upon the public offerings and lastly underwriting. In addition to this the conventional
and the Islamic asset management services mainly includes the management of wealth.
Emirates Airlines
Emirates airlines is the airlines which is situated in Dubai, United Arab Emirates. This
organization is the subsidiary of the Emirates Group. This is entirely owned by the
“Government of Dubai’s Investment Corporation of Dubai”. Emirates Airlines is the largest
airline existing in the Middle East. Besides this the organization operates handles around
3600 flights per week from its hub situated at the Dubai International airport. The airline also
operates in an around 140 cities in almost 81 countries and 6 continents. This is the fourth
largest airlines in terms of the schedule, revenue, kilometres flown by the passengers, besides
being the fourth largest in terms of the international passengers carried (Webster, 2014). In
addition to this the airline is the second largest in terms of the freight tonne kilometres flown.
Organization 1: Mashreq Bank
Role of IT Systems:
The role played by the Information technology in the Mashreq Bank have been
analysed in this section. The usage of the Information technology has been associated with
helping the bank in dealing with the various kind of challenges that are likely to be faced or