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ITC504 Interface Usability Assessment 1: Design Concept

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Added on  2024/07/11

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AI Summary
This document presents two alternative design concepts for a bike-sharing kiosk interface. Alternative 1 focuses on a comprehensive user experience, including registration, location selection, bike selection, payment, and help desk features. Alternative 2 prioritizes simplicity and user control, offering a streamlined login, location scanning, bike selection, and payment process. Both alternatives are evaluated based on usability principles, including consistency, visibility, flexibility, user control, and help and documentation. The document concludes with a recommendation for Alternative 2, highlighting its effectiveness in meeting user requirements and adhering to usability best practices.

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ITC504
INTERFACE USABILITY
ASSESSMENT 1
DESIGN CONCEPT
Student Name- Manoj Nagulapally
Student ID-11640815

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Alternative -1 / Log in Page
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Alternative -1 / Log in Page
Description
• Purpose-
to log in or register in the kiosk.
• Components-
Icons, text inputs, links, and buttons are
used in this screen.
• Through this-
1. a new user can register.
2. existing users can login.
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Alternative -1 / Registration Page

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Alternative -1 / Registration Page
Description
• Purpose-
for Registration in the kiosk.
• Components-
a subtitle, icons, text inputs, and button
are used.
• Through this-
New users can create their account in the
kiosk.
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Alternative -1 / Location Detail
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Alternative -1 / Location Detail
Description
• Purpose-
Scans stations according to the user’s
requirement.
• Components-
map, map markers, text inputs, and buttons are
used.
• Through this-
Users input their requirements of start and end
point of their ride as stations are scanned in the
town and 5 km area near town.

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Alternative -1 / Station Selection
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Alternative -1 / Station Selection
Description
• Purpose-
provides options to the user to choose
stations.
• Components-
icons, a subtitle, and radio buttons are
used.
• Through this-
Users can choose the station.
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Alternative -1 / Select Bike

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Alternative -1 / Select Bike
Description
• Purpose-
provides options to the users of various
bikes, and helmets to book.
• Components-
icons, combo boxes, and button are used.
• Through this-
Users can choose the bike and helmet of
their choices.
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Alternative -1 / Ride Details
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Alternative -1 / Ride Details
Description
• Purpose-
to proceed for the payment options.
• Components-
icons, a subtitle, text inputs, check boxes, and
button are used.
• Through this-
according to the ride timings and returned
accessories user can proceed to the payment
options.

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Alternative -1 / Payment Method
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Alternative -1 / Payment Method
Description
• Purpose-
to complete the payment procedure.
• Components-
icons, a subtitle, and radio buttons are
used.
• Through this-
Users can choose the payment options
that is, either credit card or debit card.
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Alternative -1 / Confirm Payment

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Alternative -1 / Confirm Payment
Description
• Purpose-
to provide the payment options.
• Components-
icons, a subtitle, text inputs, date chooser,
and button are used.
• Through this-
Users can enter the details of their card to
complete the payment procedure.
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Alternative -1 / Help Desk
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Alternative -1 / Help Desk
Description
• Purpose-
to provide help options.
• Components-
icons, a subtitle, text areas, and combo
box are used.
• Through this-
Users can input any query related to bikes
and helmets and as well as can contact.

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Alternative -2 / Home
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Alternative -2/ Home Description
• Purpose-
to provide guidelines of the kiosk to the
users.
• Components-
icons and buttons are used.
• Through this-
Users can log in through various platforms.
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Alternative -2 / Log in Page

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Alternative -2/ Log in Page
Description
• Purpose-
to login in the kiosk.
• Components-
icons, texts, text inputs, and buttons are
used.
• Through this-
existing users can login.
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Alternative -2 / Registration Page
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Alternative -2/ Registration Page
Description
• Purpose-
for Registration in the kiosk.
• Components-
a subtitle, icons, text inputs, and button
are used.
• Through this-
New users can create their account in the
kiosk.

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Alternative -2 / Get Location
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Alternative -2/ Get Location
Description
• Purpose-
to scan the stations near user.
• Components-
text, icons, map, map-markers, and button
are used.
• Through this-
users can input their location in which they
want the ride.
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Alternative -2 /Select Station

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Alternative -2/ Select Station
Description
• Purpose-
to provide stations to the user in town and
in 5km area near town.
Components-
a subtitle, icons, and buttons are used.
• Through this-
users can choose the station of their
choice.
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Alternative -2 / Get Bike
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Alternative -2/ Get Bike Description
• Purpose-
to provide options to user for the bike and
helmet.
Components-
icons, text, and buttons are used.
• Through this-
users can choose the bike and helmet of
their choice.

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Alternative -2 / Payment Method
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Alternative -2/ Payment Method
Description
• Purpose-
to provide the payment options to the
user.
Components-
icons, text, and buttons are used.
• Through this-
users can choose the payment method
that is, either credit card or debit card.
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Alternative -2 / Card Details

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Alternative -2/ Card Details
Description
• Purpose-
to proceed the payment via selected
method.
Components-
icons, a subtitle, text inputs, date chooser,
and button are used.
• Through this-
users can pay by entering their card
details.
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Alternative -2 / Menu Options
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Alternative -2/ Menu Options
Description
• Purpose-
to provide all other options of the kiosk.
Components-
icons, texts, and list are used.
Through this-
users can get through their profile and
account settings.

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Reasons for Alternative-1
• This fulfilled the user’s requirement of hiring a
helmet with the bike is a must.
• The requirement of returning the helmet is
fulfilled.
• This alternative fulfils the requirement of casual
payment methods, like as credit and debit card
should be used.
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Reasons for Alternative-1
• This alternative specifies the principle of
“Flexibility and Efficiency of use” because this
interface is flexible in transforming itself
between a new user and an existing user.
• This alternative provide a help desk to the user
for any kind of issues.
• Example: I have used this in the first slide where
both new and existing user can rent the bike
and through help icon users can get help.
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Reasons for Alternative-2
• This alternative completes the user’s
requirements of:
I. Log in and Sign up for various users.
II. Casual payment methods.
III. Availability of the service in town CBD area
and local surrounds up to 5km.
IV. Fulfilled the requirement of hiring a helmet
with the bike is a must.

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Reasons for Alternative-2
• This alternative justifies “consistency”
throughout.
• Example- The menu icon and all types of submit
buttons are same in every page of the
application.
• “User control and freedom” is also justified in this
alternative.
• Example- In the first slide, it is shown that a user
is free to login through any platform he wants.
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Recommendation
• I will prefer the second alternative for this new
community service project.
• Because this alternative completes the
requirements of the user and follows the
usability principles of interface designing.
• This alternative gives consistency, visibility,
flexibility, user control and help and
documentation.
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References
• Nielsen, J. (2018). 10 Heuristic Principles – Jakob
Nielsen’s (Usability Heuristics). Retrieved from
http://www.uxness.in/2015/02/10-heuristic-principles-
jakob-nielsens.html
• Norman, N. (2018). 10 Heuristics for User Interface
Design: Article by Jakob Nielsen. Retrieved from
https://www.nngroup.com/articles/ten-usability-
heuristics/
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