Importance of Maintaining Good Employee Relations and Influence of Employment Legislation on Decision Making: A Case Study Analysis on ITV

Running head: HUMAN RESOURCE MANAGEMENT
Case study analysis on ITV
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HUMAN RESOURCE MANAGEMENT
Table of contents
Task 4 (LO3)..............................................................................................................................2
a) Importance of maintaining good relations with the employees (P5).....................2
b) Influence of employment legislation on decision making (P6).............................4
References..................................................................................................................................6

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HUMAN RESOURCE MANAGEMENT
Task 4 (LO3)
a) Importance of maintaining good relations with the employees (P5)
Maintaining good relationship with the employees is crucial in terms of getting
productive output. Using effective communication channels broadens the scope and arena of
ITV business. As a matter of specification, these channels include collective bargaining,
consultations and face-to-face conversations with the employees (Brewster 2017). The means
of counseling sessions is effective in terms of maintaining the stability in the relationship
with the customers. This stability acts as an agent in terms of airing quality programs for
enriching the knowledge of the spectators.
Meetings and conferences with the employees makes the managers aware of their
approaches towards the programs delivered for the customers. Involving the employees and
the clients in the discussions improves the decision making process of the ITV personnel.
Reviewing the current strategic position of the human resources is also assistance in terms of
taking the decisions towards controlling the performance of the employees (Bolman and Deal
2017). This review includes the all round performance of the employees in terms of diligent
execution of the allocated duties and responsibilities. Taking into consideration the balance
scorecard makes the personnel acquainted with the capability of the employees. Evaluation of
the scorecard helps the personnel to take decisions regarding engaging the employees into the
business activities.
Mention can be made of the program, Watercooler, which is an indirect means for
establishing contact with the employees who are offline when the meetings are being
conducted. This program makes the offline employees aware of the current news. Along with
this, 60 second Update is also aired by the ITV personnel (Itv.com 2018). This program