Jeff Bezos: Leader of Amazon

This presentation provides an overview of Jeff Bezos, the leader of Amazon. It covers his background, important decisions made by him, his vision for the company, strengths and weaknesses, lessons learned, challenges faced, and more.

JEFF BEZOS

INTRODUCTION
 Leader Amazon: Jeff-Bezos
 American technology entrepreneur.
 Born on 12 Jan,1964.
 Amazon situated in Seattle.
 Online stores.

IMPORTANT DECISIONS MADE BY JEFF BEZOS
 Positive attitude towards work.
 Solves queries and feedback of managers .
 1st decision: Ensuring that people working pattern.
a.) Implemented “Pay To quiet”.
b.) training stipend: $2000.
 2nd decision
a.) work from home and flexibility
b.) opened virtual contact centers in 10 states.

VISION OF JEFF BEZOS FOR AMAZON
 Vision to expand market share:
a.) added the new categories.
b.) added 200,000 Cd’s category.

VISION OF JEFF BEZOS FOR AMAZON
Customer centric
approach
a.) focused on
customer
satisfaction.
b.) cloud services
and brick mortar
bookstores

STRENGTH AND WEAKNESS OF THE JEFF
BEZOS
 Strength:
a.) Risk taking.
 Book stores converted
 to different segments.
 enhance market share.
b.) Motivation
 Incentives schemes.
 Positive culture.

STRENGTH AND WEAKNESS OF THE JEFF
BEZOS
 Weakness
a.) rude
behavior
b.) emotions.
c.) arrogance.
d.) control its
emotions.

LESSON LEARNED FROM JEFF BEZOS
 To reduce the regrets
from the life.
 To give priority to the
customers.
a.) faster shipping.
b.) low prices.
c.) customers on first
priority.

CHALLENGES FACED BY JEFF BEZOS
 Challenges:
 high competition level
a.) to reduce company focused
on different segments.
 To enhance the market share
of the
prime customers.
a.) offered discounts.

CONCLUSION
 Jeff Bezos : best leader.
 focused on Virtual contact center.
 Pay to quiet.
 Maintained customer base.
 Lesson learned: to reduce regrets
And to focus on customer satisfaction.

REFERENCES
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