Comparison of Services at Jetstar and Qantas Airlines

Running head: PRODUCTS OFFERED IN THE AVIATION INDUSTRY 1
Products offered in the aviation industry.
Student’s Name
Name of Institution

PRODUCTS OFFERED IN THE AVIATION INDUSTRY 2
Introduction
There have been numerous change in the aviation industry in the recent past the biggest
being the increase in the number of low-cost carriers that offer services at a much lower price as
compared to the full-service airlines (Susanne, 2014). Low-cost carriers have brought about a
decrease in fares charged on for a flight to various destinations mainly by doing away with the
complimentary meals and additional luxuries synonymous with full-service airlines (Ching,
2016). The rapid increase in the number of low-cost carriers has brought about an increase in the
level of competition forcing the major industry players to establish subsidiaries that provide
cheap flight services (Sven and Michael, 2016). This essay compares the services at Jetstar and
Qantas airlines on the basis of schedule, comfort, convenience, and image. The comparison is
based on a flight from Avalon to Sydney Australia.
Price
A return ticket on economy class from Avalon to Sydney non-stop on Jetstar costs 264
Australian dollars while the same ticket costs 826 dollars on Qantas Airways (Jetstar Airways
2018). There thus exists a huge price disparity between full-service airlines such as Qantas and
low-cost carriers such as Jetstar. This is mainly because the economy package at Jetstar is not as
sophisticated as the one at Qantas. For instance, Jetstar economy class does not have the recliner
seats offered at Qantas. Additionally, there are fewer meals to choose from. Jetstar thus
minimizes its prices by reducing comforts and sticking to the essentials. Qantas, on the other
hand, serves a variety of expensive foods and snacks such as Barramundi poached coconut sauce.
The economy class also has soft recliner seats as well as video screen entertainment all for the
delight of travelers. Such non-essentials are the main contributors to the higher fares in full-
service airlines as compared to low-cost carriers.

PRODUCTS OFFERED IN THE AVIATION INDUSTRY 3
Jetstar
Flight type Fee
Domestic flights from Melbourne to Sydney AUD 284
Domestic flights in Australia and New Zealand AUD / NZD $32
Domestic flights in Vietnam VND 586,363₫ / USD $29
Domestic flights in Japan JPY ¥2,780
Short haul international flights /
Flights between Australia and New Zealand AUD / NZD $37
Long haul international flights with Jetstar Airways AUD / NZD $42
International flights with Jetstar Asia SGD $30 / IDR 300,000 Rp
International flights with Jetstar Japan JPY ¥3,000
International flights with Jetstar Pacific VND 440,000₫ / USD $22
Qantas
From Melbourne to Wellington 239(one-way ticket)
From Melbourne to Auckland 261(one-way ticket)
From Melbourne to Sydney 826( Return ticket)
From Adelaide to Auckland 383(one-way ticket)
From Adelaide to Queenstown 479(one-way ticket)
Schedule