Job Selection Criteria and Career Action Plan

This document provides information about the job selection criteria and career action plan for a software manager. It discusses the importance of sound written and oral communication skills, advanced skills in presentation software applications and word-processing, teamwork, and customer service. It also includes a career action plan with short-term and long-term goals and steps to achieve them.

Job Selection
Criteria and
Career Action
Plan
Student’s Name:
Student’s ID:

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Executive Summary
The paper provided the four job selection criteria and career action plan and its overview connected with
current career position of a manager at a software firm. The career action plan has been categorized into
three parts. In the first part, it demonstrated the current career position along with the employability and
graduate skills. The second part explained the ideal situation of a career that reflected on career‘s SWOT
analysis and career goals that evaluated short term as well long term goals. The third and last part discussed
the steps to success that analyzed the actions which will be taken for achieving the targets.

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Table of Contents
Criteria for Job Selection.............................................................................................................................4
1. Sound Written and Oral Communication Skills................................................................................4
2. Advanced Skills................................................................................................................................4
3. Teamwork........................................................................................................................................5
4. Customer Service.............................................................................................................................6
Career Action Plan.......................................................................................................................................8
Current Situation.........................................................................................................................................8
Introduction.............................................................................................................................................8
Graduate and Employability Skills...........................................................................................................8
Ideal Situation.............................................................................................................................................8
S.W.O.T. Analysis.....................................................................................................................................8
Career Goals..........................................................................................................................................10
Steps to Success: Achieving the Goals.......................................................................................................11
Conclusion.................................................................................................................................................11

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Job Selection
Criteria

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Criteria for Job Selection
1. Sound Written and Oral Communication Skills
Situation - A higher level of interpersonal skills with strong focus sound written and oral
communication skills.
Task - I have sound written and oral communication skills, which will help me in my
professional development. For example, I have demonstrated my oral and written
communication skills in research during my study at college I was given the task to present a
verbal overview of a written proposal of research with the aim to persuade my examiners for
approving my project.
Actions - At first, I made a brief and logically sound written document for the proposal for the
examiners for scrutinizing. My oral and written communication skills helped me in preparing this
document and allowed me to discuss the basic concepts for my research to get the feedback. The
aim of this document was mandated to be clearly communicated to the examiners with or
without knowledge in details of the research. For this, technical terms were used in simple
language, and ideas were made clear with the help of the pictures, and the written document got
high distinction grades. The second step consists of preparing the verbal presentation of my
proposal of research, and for that, I joined a public speaking course to hone my skills. This
course helped me in presenting my plan clearly and with confidence to the examiners. It also
enhanced my capability for discussing my research topic to the examiners.
Result - The result of my oral and written presentation was that it was approved without any
difficulty as well as got valuable feedback. I am confident that my sound verbal and written
communication skills will help me in future in my personal and group tasks, as I am a clear
communicator and attentive listener. I believe that confident that my sound written and oral
communication skills will prove to be valuable to carry on the key responsibilities of the Retail
Performance on BMW Group.
2. Advanced Skills
Situation - Advanced skills in presentation software applications and word-processing for
preparing high-quality reports.
Task - I have developed advanced skills in in presentation software applications and word-
processing for preparing high-quality reports. For my studies, I have gained skills in in

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presentation software applications and word-processing like Microsoft Excel for creating and
managing financial records and Microsoft PowerPoint for preparing high-quality presentations. I
have also used non-Microsoft software, which includes statistical analysis packages, internet
searching and database applications and other programs for making research documents.
Actions - The skills that I have developed by utilizing Excel have helped me to complete the task
of evaluating the financial information from the annual reports of 100 organizations. With the
help of Excel, I have made structured files of financial data and then utilized editing and formula
creation functions to make my information in a meaningful financial proportion for each of the
organizations. My skills in utilizing PowerPoint have enabled me to communicate my research
findings in a powerful presentation.
Result - I have not only learned the skills needed to operate word-processing and presentation
software applications but also gained knowledge about the skills necessary for my writing tasks
and research to rapidly know and analyze the in presentation software applications and word-
processing so that they might be utilized efficiently. I am confident that my advanced skills in
presentation software applications and word-processing will enable me to handle the tasks
effectively with minimum training.
3. Teamwork
Situation - Able to operate efficiently in a team, contributing positively to team operations and
work relations
Task - My job at my previous workplace has been on the basis of my capability to work both as
a team member and as a leader of my team to ease a project work. The skills that I developed
was crucial to communicate the requirements of the project to the team members and plan a
strategy which ensured completion of the project on time and allow the flexibility to adapt in
accordance to the needs or conditions of the project.
Actions - One of the main aspects of the project was the need for teamwork. My role needed me
to make sure that we are able to operate effectively in a team. Excellent communication skills
were essential for the efficiency of this teamwork between my team members as well with the
support staffs. I frequently asked questions to make sure of clear and strong communication
among the team members and support staffs. I also developed my skills through my exposure to
various people from different backgrounds.

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Result - The skills that I have gained during the project, especially the communication skills and
teamwork can be helpful in my future professional life for operating effectively in a team. My
time management and organizational skills will help me for positive contribution to team
operations and work relations.
4. Customer Service
Situation - Demonstrated customer service focus and experience in a customer service
atmosphere
Task - I already have 2 years of experience in mechanical industry which demanded excellent
client service. The position has enabled me to build high levels of communication skills by
interacting regularly with a full section of clients.
Actions - In the position, I have demonstrated excellent client service by the below-given
actions:
• Responding to the clients.
• Remembering the personal information of regular clients.
• Providing accurate information and advice on time at a high level to match the
understanding of the clients
• Keeping the employees updated of any challenging situations that needed to handled
sensitively
• Listening attentively to the concerned clients and confirming that they got the expected
reply and solution
• Clarifying the guidelines related to the safe and right use of products and services
Result - Through my job at the organization, I have been trained in the better aspects of client
services and ensured professionalism at the workplace. Since I continuously deal with the
clients, I am repeatedly practicing client services and aware of the impression I am showing to
my clients.

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Career Action
Plan

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Career Action Plan
Current Situation
Introduction
Software manager is a responsible career position that has many opportunities to achieve. The
manager have to control the software organization, must have a flexible approach and promote
performance and motivation among the organization for better output and profits. A complete
dedication is necessary to achieve the highest management position, and for that, the person has
to fix the targets and enhance the skills, qualities, and values with market demands and time.
Graduate and Employability Skills
At present, I am working as a manager of a software firm, and I am quite satisfied with my job,
but I am still looking forward to great opportunities. As a manager, I am responsible for ensuring
that the clients are highly satisfied with the services and products of the firm. For me, better
software products and exceptional client services are necessary as these are the most vital
management role. My personal preference is to become an open and efficient manager towards
the employees so that they are managed interactively and easily without any problems and
difficulties. It is crucial for a manager to be disciplined and polite to the employees for
motivating these qualities in them as well.
The software organization has employees from diverse backgrounds, and it leads to cultural
differences at some points. As a manager, it is essential to become indiscriminating for all the
activities and interactions and take strict actions against the person who carries discrimination in
the firm. It establishes as an example for all the staffs, and the possibility of this type of incident
decreases to a higher percentage. All these are possible if I am a cooperating, disciplined, and
confident as a manager. Therefore, these values and skills are truly essential for me, and I
continuously look for opportunities to improve my capabilities.
Ideal Situation
S.W.O.T. Analysis
Strengths

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 I am a graduate holding a bachelor’s degree in Business Management with a specialization in
quality improvement and operational management. The bachelor’s degree indicates that I
have passed through training and I have knowledge about the management role and certified
to work as a manager
 I have excellent performance in academics, which is evident from holding a bachelor’s
degree in Business Management with a specialization in quality improvement and
operational management. It shows my dedication towards the management role and my will
to become an efficient manager
 I have written and sound oral communication skills, and it is necessary for a manager to be
able to communicate clearly to the members of the team and other employees to prevent the
possibilities of miscommunications. My written and oral presentation was approved without
any difficulty and got valuable feedback, which will help me in future in my professional life
for any presentation and research.
Weaknesses
 I have only one year of experience working as a manager in a firm, and it can profoundly
influence my decision as I may need suggestions on several cases and projects
 I have the tendency to go out of my way to ensure the achievement of targets. It takes place
in most of the cases where I will make sure that I will do any possible thing to confirm that I
have supported my team members
 I am over passionate for my job, and it has made me selfish towards my job, making it my
first priority.
Opportunities
 My academic qualifications, a bachelor’s degree in Business Management with a
specialization in quality improvement and operational management. and my oe year
experience as a manager in the software organization are the most significant opportunities
for me in my career
 Management is a complicated role, and as a manager, I will need to know the main concepts
and the operational processes to efficiently manage, respond, and guide to solve the issues in
the firms. Hard work and motivation will enable me to successfully tackle my responsibilities
and ensure the efficiency in delivering the products and services accurately to the clients.

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Threats
 The competition with other candidates those who are seeking success in the same field is the
one of threat in my career
 An individual with more experience in a management role will be preferred more than me
who is less experienced in this role.
Career Goals
Short-Term Career Goals
1. Getting a new job and challenging roles for developing my career and acquiring new skills is
my top priority.
2. I want to settle down in the new working atmosphere as fast as possible and perceive myself
gaining credibility and trust.
3. I want to enhance my performance metrics to ensure client satisfaction, delivery of projects
on time, help the organization reduce the costs, and create my reputation in my workplace.
4. Creating a personal website is also my goal as it can help me to get a new job, increase my
followers, or change my career. It could also help me to accomplish all my objectives,
particularly when it doubles as a portfolio.
5. Refining my networking skills is another of my career goal as this may open the doors and
help me to achieve my long-term career goals.
Long -Term Career Goals
1. Getting a promotion is my first long -term career goal, and I have to achieve this through
strategic planning. I have to improve my vocational skills and my soft skills to earn a
promotion, and so I have to show all my qualities which will be valued in my organization.
2. I want to create my personal brand as it has become more vital for the professionals. It could
also help in gaining respect and make me more involved in my work.
3. I want to feel happier at my workplace so other than changing my job; I have to enhance my
sense of happiness each time I feel pressured for my work.
4. Starting my own business is also my long term target as I am interested in working for
myself after gaining sufficient knowledge and experience of working in an organization.

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5. After gaining sufficient knowledge and work experience, I want to become an influencer for
future generations and young people.
Steps to Success: Achieving the Goals
The steps for achieving my career goals are as follows:
1. After setting the career goals, I have to start with my final target in my mind and then work
backward. For example, after I understand my current position or overall career, I need to list
the steps and take the help of my team members those who will lead me to my end goals
within a year.
2. I have to break down my goals into small, realistic, and specific targets. For example, I have
to make sure that I achieved them a year and must remain on track while working on the
goals.
3. Putting the goals in writing might be an old idea, but it is an extremely effective practice. For
example, I need to maintain a diary for a year to write down my goals for remembering them
and hold myself responsible for achieving them and also take help of team members.
4. My oral and written skill will help me to achieve my goals without any difficulty. They will
help me in my professional life at my workplace.
5. I can take the help of my team members or my senior managers in achieving my career goals
as early as possible and with efficiency.
Conclusion
The paper provided the career action plan and its overview connected with being a manager at a
software firm. It analyzed the current career position along with the employability and graduate
skills. It also discussed the ideal situation of a career that reflected on career‘s SWOT analysis
and career goals that evaluated short term as well long term goals. Moreover, it explained the
steps to success that analyzed the actions which will be taken for achieving the targets of the
career.