Examining the Contextual Analysis of John Lewis Department Store

Running head: Business Report
Business Report: John Lewis Department Store
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1BUSINESS REPORT
Executive Summary
The report had been made for examining the contextual analysis of John Lewis Department Store
and its improvement with the progression of time. The association of John Lewis had been
putting its centre inclusion on the improvement of the tasks and concentrated on giving best after
deal administrations to the clients with the goal that the clients can turn into the faithful customer
of the association. The current vital objectives of John Lewis Department Store were equivalent
proprietorship, benefit sharing, mark acknowledgment, better occupations, and money related
manageability. The utilization of data framework had been useful for administration of client's
information, arrange process, online business data, and PoS information administration. The
qualities of utilizing data framework for basic leadership were more brilliant data get to,
enhanced information gathering, and right translation and introduction.

2BUSINESS REPORT
Table of Contents
1. Background..................................................................................................................................3
1.1 Organizational Background of John Lewis...........................................................................3
1.2 Current Strategic Goals and Challenges of John Lewis........................................................3
1.3 Range of Systems in use at John Lewis.................................................................................6
2. Analysis.......................................................................................................................................7
2.1 Use of Information System at John Lewis.............................................................................7
2.2 Strengths of system for decision making at John Lewis........................................................9
2.3 Weaknesses and Vulnerabilities of system at John Lewis...................................................10
2.4 People and Processes involved with information systems at John Lewis...........................11
Conclusion.....................................................................................................................................11
Recommendation...........................................................................................................................12
Reflection.......................................................................................................................................13
Bibliography..................................................................................................................................14

3BUSINESS REPORT
1. Background
1.1 Organizational Background of John Lewis
John Spedan Lewis was the founder of John Lewis Partnership at his shop of Peter Jones
in the year 1920 after he got separated from his father’s shop of Oxford Street Shop (in 1914)
(Knowledge 2018). John Lewis was set up with single motive in mind of introducing equality
among the employees. The sharing of the profit was implied for supporting the growth of equal
importance among the employees. John Lewis later formed collaboration with Waitrose
Supermarket for developing their operations with the inclusion of the technological innovations.
The technological innovations helped the combined venture of John Lewis and Waitrose
Supermarket for expanding the concept of profit sharing on a global scale. The company had
focused for providing best after sale services to the customers so that the customers can become
the loyal client of the organization (Wager, Lee and Glaser 2017). The price match and
competitive price match condition is the most probable strategy that would allow the extension
of the services to the customers.
1.2 Current Strategic Goals and Challenges of John Lewis
The organization of John Lewis had been putting its core involvement on the
development of the operations. The alignment of the strategic goals is based for the deployment
of the successful business operation development, happiness of all the employees, employee
satisfaction, trust in members, and reward scheme (Knowledge 2018). The responsibilities of the
ownership have been transferred to the ownership for the development of the successive rewards
and profit sharing. The employee ownership has been shared with the help of passion
development for business model operation.