Operation Management Practice in KFC: Impact, Technology and Supporting Functions

CW1 WRITTEN
ASSIGNMENT

Table of Contents
INTRODUCTION...........................................................................................................................2
MAIN BODY..................................................................................................................................2
1. Operation management practice in KFC.................................................................................2
2. Analysing the impact of operation management practice with regard to efficiency...............3
3- Evaluating how technology could be embedded in the process of supply chain management
or how this had already been achieved........................................................................................4
4- What supporting functions are connected to supply chain practice and how can they assist
with assuring organizational success...........................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8
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INTRODUCTION
Operation management is defined as the process of managing business functions and
operations and other activities in effective and systematic manner. It is usually concerned with
organising, planning, managing, and supervising each operation of a company that sustain in the
market and run their business systematically. The current assignment will be based on KFC,
which falls under the category of leading, fast food restaurant chains in the US. The study will
explain, one operation management practice within chosen company, and critically analyse how
this practice impacts business in regard to efficiency. Furthermore, the report will justify how
technology can be embedded in this procedure. Lastly, the assignment will specify supporting
functions linked to selected practice and how can they assist with assuring organizational
success.
MAIN BODY
1. Operation management practice in KFC
Supply chain management is referred as the process of managing the flow of the products
in order to enhance productivity gain competitive advantage in the industry. It is an important
aspect for KFC for managing their operations effectively and have a better market image in the
industry. By effectively managing its supply chain, the organization may be able to increase its
growth opportunities in the market (Cole, Stevenson and Aitken, 2019). This area may represent
the cumulative effort of the organization in order to deliver their products to the end consumers
appropriately. It may help in maintaining better relationships with the key stakeholders such as
suppliers, customers and business which may be crucial in order to ensure sustainability of the
business. Purchasing is considered as one of the functions of supply chain management which
may explain the process of procuring raw material and different resources. They may be
mandatory in order to manage the production process of the business and may require due
consideration by the management in order to increase profitability of the business.
The other function is managing operations of the business effectively and allocating all the
resources and employees in order to achieve the organizational goals appropriately by the
business. The arrangement for transportation of the prepared goods may come under supply
chain management and is a significant part of the overall practice that is performed by KFC.
There are several functions with are directly or indirectly related with the supply chain
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