Kingdom Of Saudi Arabia Healthcare
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Added on 2020-01-23
Kingdom Of Saudi Arabia Healthcare
Added on 2020-01-23
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The End-users perception of Selective medicalequipments at Eastern Province at KSA for fivehospitals1
Table of ContentsCHAPTER 1- INTRODUCTION........................................................................................................31.1 Introduction................................................................................................................................31.2 Statement of the problem............................................................................................................31.3 Aim of the study.........................................................................................................................31.4 Research objectives....................................................................................................................31.5 Hypothesis..................................................................................................................................41.6 Significant of the study...............................................................................................................41.7 Structure of the thesis.................................................................................................................41.8 Scope and limitation of the study...............................................................................................61.9 Definition of terms......................................................................................................................6CHAPTER 2: LITERATURE REVIEW..............................................................................................82.1 Introduction................................................................................................................................82.2 Systematic reviews.....................................................................................................................82.3 Summary...................................................................................................................................11CHAPTER 3.......................................................................................................................................19CHAPTER 4 : PRESENTATION ON OF DATA EMPIRICAL STUDY..........................................274.1 Introduction..............................................................................................................................274.2 Theoretical Framework.............................................................................................................274.3 Conceptual Framework.............................................................................................................274.4 Operationalization of the independent variable and dependent variables................................314.5 Instrument for collection data...................................................................................................314.6 Target population......................................................................................................................324.7 Sample criteria and sampling size............................................................................................324.8 Methods for data analysis.........................................................................................................324.9 Reliability and validity test.......................................................................................................334.10 Ethical Issues..........................................................................................................................33REFERENCES...................................................................................................................................342
CHAPTER 1- INTRODUCTION1.1 Introduction From human factors perspective, the development of high quality and well designed medicalequipments are taking place in medical field (Garmer, Ylven and Karlsson, 2004). The reason ofevaluation is providing good treatment to the end users and deliver well being to the community.Increase number of diseases in society attracts the attention of medical professionals and it leads todevelopment of safe and usable medical devices. At present time, the end users perception towardsmedical equipments has changed with the time. Perception of the service users describing howcustomers views services and products of a firm (Ghulam Sarwar Shah and Robinson, 2006).Conceptualization of end users influences their behaviour and it ultimately affects profitably of careorganizations. In Eastern Province at Kingdom of Saudi Arabia (KSA), hospitals are using differentmedical equipments to diagnosis of diseases and provide care according to it. 1.2 Statement of the problem End users are integral par of every industry and their perception help in development ormodifications in existing services. Many of the organizations are taking several steps to understandthe opinion of the services users so that they can bring the improvement in their product or service(Money and et.al., 2011). Similarly, in health and social care, hospitals are using numerous kinds ofmedical equipments such as mobile X-Ray, endoscopy unit, caughtary unit, defibrillator machines,ultra sound unit etc. These machines are using for diagnosis of diseases of end users. Thesatisfaction level of the end users with medical equipments has affect the services of hospital ofSaudi Arabia (Jorge and et.al., 2012). The deviation of customer perception from offering servicesof care centres is causing a serious problems in today scenario. Therefore, it has important to knowabout the service user perception towards some medical outfits so that healthcare service providerscan modify and deliver good care services to the patients. 1.3 Aim of the study“To critically analyse the end users perception of medical equipment at Eastern Province atKSA for five hospitals”: A case of Saudi Arabia. 1.4 Research objectivesUnderstand the perception of medical user towards medical equipments.To understand the different aspects of end users perception at Eastern Province at KSA forfive hospitals. To explore the factors which affect the end users perception at Eastern Province at KSA for3
five hospitals.To compare the end users perception of medical equipments for five hospitals of EasternProvince at KSA.To suggest the strategies to improve end users perception on medical equipments at EasternProvince at KSA. 1.5 Hypothesis 1.End users are satisfying with medical equipments at Eastern Province at KSA for fivehospitals.2.End users are not satisfying with medical equipments at Eastern Province at KSA for fivehospitals.1.6 Significant of the studyThe given research study holds significance for all hospital of Saudi Arabia for assessing theend users perceptions towards medical equipments in order to take using service decisions (Medina,2003). With the help of it, the health care organizations can understand the different factors whichaffect the perception of the customers as well as their buying behaviour. Along with this, thehospitals of Eastern Province at KSA determines the opinion and viewpoints for medicalequipments services of service users. Therefore, it has important to identified and measureconsumer perception towards the medical equipments facilities (Alemdar and Ersoy, 2010). On theother hand, the learning from the following study also hold significance for hospitals and carecentres of other nations that wish to make or conduct a survey on identified end users perceptions ofmedical equipment. With the help of this, they will able to improve their medical services andsatisfying them. 1.7 Structure of the thesis The present research study will related to identify the end users perception on medicalequipments at Eastern Province at KSA for five hospitals of Saudi Arabia. Therefore, the structureof current investigation is as follows. Chapter 1: Introduction – This chapter will deliver the information of background of the research.It will include small description of end user perceptions, medical equipments and service usersperceptions of medical equipments (Garmer, Ylven and Karlsson, 2004). In addition to this,introduction chapter will describe aim, objectives and hypothesis of study. Beside this, significanceof the research for the others, its scope as well as limitations of the study will also define. At the endof following chapter, a complete structure of dissertation such as research-methodology, literaturereview, data analysis and conclusion will mentioned (Ghulam Sarwar Shah and Robinson, 2006).4
These all subsections will help the researcher to identify the end users perception of medicalequipments at Eastern Province at KSA for five hospitals of Saudi Arabia. Chapter 2: Summary of Literature review – The following chapter will deliver a completeoverview of conducting the research. It will summarize and access what has already been written inthe areas of end users perception for medical equipments. For the study, the different sources ofinformation will take into the consideration such as books, journals, articles, newspapers etc. Thestatements and research of different authors in favour and opposite of end users perception onmedical equipments will include by the researcher in literature review. Chapter 3: Methodology: Summary of Empirical Study – The chapter will define variousmethodology that will used under the following study by the researcher (Bordens and Abbott,2002). Research approach, strategy, data collection method, research design etc will include underresearch methodology section. The justification of selection of all kind of research methodologiesby the researcher will also give under the following chapter. Chapter 4: Presentation of Data Empirical Study – This section of dissertation help in justifyingthe approaches which will used by the scholar during the research. The aspects will cover under thefollowing chapter are conceptual and theoretical framework, instrument of data collection, samplingtechnique, target population, methods and tools of data analysis, reliability and validity test as wellas ethical considerations (Cochran, 2007). The analysed data will be represented by the scholar invarious forms such as table, figures, charts etc. Chapter 5: Analysis of data – Here, the methodological tools will applied by the researcher toidentify the end user perception on medical equipments at Eastern Province at KSA for fivehospitals of Saudi Arabia. Along with this, the questionnaire will be analyse by the investigator withrespect to the aim of the study (Creswell, 2013). Different kinds of analysis tools will used by theresearcher to analyse the collected data and meet the objectives and aim of the study. Chapter 6: Discussion and interpretation of the findings – Under the following chapter, theresearcher will interpret the outcomes. Along with this, the main key points of the analysis will bedraw out by the scholar and prove the hypothesis (Csikszentmihalyi and Larson, 2014). Beside this,the results of five hospitals will compare and determine perception of end users on medicalequipments at Eastern Province at Kingdom of Saudi Arabia. Chapter 7: Conclusion, implications and recommendations – This chapter will cover themeaningful conclusion according to the findings of data analysis and discussion sections. Inaddition to this, some recommendations will also give by the investigator with the respect of changein end users perceptions on medical equipments at Eastern Province at KSA for five hospitals ofSaudi Arabia (Daniel and Sam, 2011).5
1.8 Scope and limitation of the studyThe following study will related to identify the end users perceptions on medical equipmentsat Eastern Province at Kingdom of Saudi Arabia. The future scope of the present investigation isvery wide (James and et.al., 2006). This study is conducting for hospitals of Saudi Arabia byincluding five medical equipments which are mobile X-Ray, endoscopy unit, caughtary unit,defibrillator machines, ultra sound unit. In future, this research can be used by the other researchersfor different country hospitals. Along with this, by considering one medical equipments of carecentres, the end users perceptions will be determined (Babulak, 2006).On the other hand, the researcher will face some limitations during conducting theinvestigation (Garmer, Ylven and Karlsson, 2004). The first boundary will availability of lessprevious researches on determine the end users perceptions on medical equipments with respect ofSaudi Arabia. This will create a difficulty for the scholar to gather the information on the particularissue. Second limitation is it will hard to compare end users perception on medical equipments offive hospitals. It will affect the findings of the investigation (Ghulam Sarwar Shah and Robinson,2006). Rather than this, the other limitations that will face by the researcher are lack of experience,lack of time, require huge amount of money to conduct the survey etc. 1.9 Definition of termsThe present research will based on identify the end users perceptions on medical equipmentsat Eastern Province at Kingdom of Saudi Arabia. In this regards, the different terms will be used bythe researcher during addressing the study which are as follows. End user perception: It is refer to a process by which a service user select, organize and interpretthe various information with the purpose of creating a meaningful picture for a specific brandservice or product (Money and et.al., 2011). It the other words, end user perception defines how aconsumer view a particular commodity on his own opinions. Perception of the service users maydeviate from what is offering by a service provider to the community. The relationship between thecompanies and its customers is not always based on prices and quality of the services (Jorge andet.al., 2012). At the time of buying the services of an health care organization, a services userevaluates the benefits of a particular service and compare it with other firms products. It leads tobring the changes in the perception of the end users. Therefore, it has important to understand thereasons behind change in customer perception with respect of healthcare services. Medical equipments: These are used for particular purpose such as diagnosis and treatment ofdiseases, rehabilitation during injury etc. It can either use alone or with the combination of otheraccessories. Medical equipments are generally implantable and not easily disposable (Medina,6
2003). It is used in the prevention and treatment of illness as well as measuring or correcting thefunction of body. 7
CHAPTER 2: LITERATURE REVIEW2.1 Introduction Literature review is a short summary of the research papers that include the variousinformation of similar study topic. It is considering as a secondary sources of information which anew experimental work is not required. It include important information of the sources that assistthe new researchers to carry out entire investigation in appropriate manner. The major aim ofconducting a literature review for a research paper is to develop a new arguments so that it can beeasy to meet the objectives of the investigation. It works as a foundation for new study and supportfor a new insights that a scholars wants to contribute during the research. The focus of literaturereview is to summarize and synthesize previous ideas, opinions, arguments etc without adding newinformation. It provide a handy guide to the new researchers for their study topics. In the case oflimited time to organize a research than literature review can be taken into the consideration. In thissituation, it gives an overview of various previous studies, articles etc so that an investigator canconduct his study in more appropriate manner. The present research is to identified the end userperceptions of Selective medical equipments at Eastern Province at KSA for five hospitals. In thefollowing literature review chapter, the various similar studies on the study topic will be considerand an systematic review of all of them will be done. Along with this, it will also finds that thewhether the take previous literatures findings, methodologies, aim and objectives etc are suitable forcurrent investigation or not. 2.2 Systematic reviewsa.) Use of medical equipments in Kingdom of Saudi Arabia In Kingdom of Saudi Arabia, there are various types of medical equipments use in itsdifferent hospitals with the aim of providing good treatment of the disease as well as well-being ofthe community. With the time, medical industry start to introduced different medical equipmentsand technology. The healthcare system of KSA can be divided in national national healthcaresystem in which the government provides healthcare services through a number of governmentagencies. The private sector participation increases with the time in the provision of healthcareservices. By seen the history of KSA, it has found that in 1949, the number of medical staff wasabout to 111 doctors and less than 100 hospital beds. From the duration of 1949 to the 2015, theKingdom has made huge advancement in the health care sector. The number of doctors hasmultiplied 25 times. In this context, the use of advance of medical equipments within the hospitalshas also raised by 30 time as compare to previous time. But the perception of end users regardingthem have varied because on their past experience or other people experience. 8
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