Knowledge and Information Management Skills for the Workplace

KNOWLEDGE AND
INFORMATION
MANAGEMENT SKILLS
FOR THE WORKPLACE
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TABLE OF CONTENT
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
1. Key knowledge management theories.....................................................................................3
2. Importance of understanding that the effective creation, storing, sharing, application and
integration of information............................................................................................................5
3. Identifying and evaluating effectiveness of knowledge...........................................................8
4. Knowledge management challenges and offer recommendations...........................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
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INTRODUCTION
Knowledge management is creating, sharing, using and managing knowledge for good
information to be present in the company. To make the sense of direction be higher in the market
it is important for the company to make sure that they are having effective knowledge
management and information management so that there are going to be higher profit margins.
Knowledge management is going to make sure that the business is being able to have higher
operations and working which the company is going to have for a long run. Sharing the right
information in the company is important so that the company is going to have a strong internal
environment and good satisfaction of all the workforce is going to be present. Amazon is a
public type organization which is founded by Jeff Bezos in 1994 which is having its headquarters
in Seattle, US. The report is going to discuss the knowledge management and theories which
Amazon is using to be able to operate effectively and efficiently worldwide. Amazon is a very
reputed and well established business which gained the right information in the entire world
effectively which is a great factor for the working.
MAIN BODY
1. Key knowledge management theories
Knowledge management is a very important factor which has to be present in the
organization in order to be able to have higher functioning. Support, expectations and
understanding would be higher which is going to make the standards of the organization be
raised. Amazon has hired experience and knowledgeable employees in the company so that there
are right changes and improvement which are taking place in the company from time to time so
that there are going to be higher outcomes and improvement which are present. There is a lot of
planning and designing which must be done with this aspect as well which would help the
organization be able to make the right working which is going to be present. Techniques and
improvement has to be done so that the internalization is going to be effective and the employees
would be able to match the expectations of the clients which is a very important aspect which is
important for the company to have (Simao and Franco, 2018). Managers in Amazon are present
so that there are going to be higher operations and working which is present so that there is going
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to be higher strategies which have to be created. Social changes are present in the working so
that there is going to be higher operations and working which is existing so that there is
technological changes which can take place. Infrastructure of the company has to be higher so
that there is going to be more sharing and creating of new ideas which is present in Amazon and
there are a lot of new ideas which are rising as well and that is going to be a great factor for the
overall working.
Model given by Botha suggests that there should be create & sense then Organize
personalize & capture and share, collaborate & access factor which have to be present in the
individuals so that there are going to be higher outcomes which are going to be present.
Knowledge has to be created in the human so that the sensing is going to be higher so that there
are right working and performance which is going to be existing which is good for the overall
working which is good for the company to be able to have a good stability which is existing.
Gaining the right knowledge is important but there has to be effective understanding as well so
that there is good organizing and capture of work which is going to be present (Hannola and
et.al., 2018). Realistic objectives have to be present in the company and good development has to
be done so that there is good focus which is going to be present and sharing of certain debatable
working which is going to make the standards be better. Knowledge management and good
dealing with products and services so that there are going to be effective modelling which is
going to be present. Promotions were not required by Amazon to get in more clients which is
going to make sure that there are right actions and improvement which is required so that there
are going to be higher functioning. General knowledge management is existing in Amazon from
a long run which is going to make sure that there are right actions and improvement which is
being done.
Desired, initiatives and management has to be present so that there are higher functioning
and working which is going to be present. Knowledge is very important to make sure that there
are good versions and improvements which are taking place and with time it is important for the
company to make sure that they are using the right standards which is essential for the company
to have (Attaran, Attaran and Kirkland, 2019). Artificial intelligence and knowledge
management is going to make sure that there is going to be better goals and targets which are
present which is going to make the organizing factor be present. Improvement and
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