Knowledge and Information Management Skills for the Workplace

Knowledge and Information
Management Skills for the
Workplace

TABLE OF CONTENT
• Introduction
• Background
• Information systems implemented within John Deere organisation
• Different kinds of information system
• Customer relationship management (CRM) systems
• Advantage of CRM system
• Disadvantages of CRM system
• Big data analytics and Internet of Thing can handle knowledge at
John Deer Company
• John Deere apply IS/IT to counter each of Porter’s five forces
• IOT
• Recommendations
• CONCLUSION
• References

INTRODUCTION
Knowledge administration within company can considered as a
systematic method of collecting, organising, clarifying and reusing
information as well as knowledge with purpose of enhancing efficiency
as well as productivity. Every individual person perform their work
within an organisation in order to access, share, sustain and also update
information and experience which result within cost appropriate &
enhancing performance level of organisation in competitive
atmosphere. The primary purpose of knowledge administration is to
increase or develop innovative skill as well as knowledge by learning
through peers and its superiors. In this report, the organisation is taken
is named as John Deere. . It is an international organisation who
focuses on manufacturing agricultural Machinery and focuses on
enhancing efficiency level related to production or manufacturing of
crops. In this report, there is a discussion regarding information system
that is implemented within company and how to manage customer
relationship management and its advantages as well as disadvantage. In
addition to this, there is an explanation regarding Porter five forces
model and how internet of things can assists in handling knowledge in
the company.

BACKGROUND
John Deere is an international organisation who focuses on
manufacturing agricultural Machinery and focuses on enhancing
efficiency level related to production or manufacturing of crops.
They launched several kind of big data enabled facility that let
farmers take advantage from crowd source and monitor data that
is collected from a lot of user. The organisation also provides
facility in order to allow everything related to land preparation to
fertilizing; harvesting that must be monitored and controlled
from Central hub. My johndeere.com is determined as an online
portal which provides allowance to farmer to access data which
is gathered from sensors that is attached on machinery as they
perform their work in field and also aggregate data from its user
around the globe.