Knowledge and Information Management: Documentation, System Design, Communication Plan, Privacy Policies, and Technology Utilization for True Home Dreams

This report discusses the importance of collecting, managing, preserving, storing, and delivering information for effective decision-making. It covers the documentation of information, system design and testing, communication plan development, privacy and confidentiality policies, and technology utilization for True Home Dreams.

Knowledge and
Information
Management.
(Assessment 2)

INTRODUCTION
It is important to collect, manage, preserve, store and deliver information. It is necessary
to have access to right information and use it to take effective decisions. Knowledge and
information together helps management team to take wise decision (Tooranloo, Ayatollah and
Alboghobish, 2018). It is seen that information is a powerful product that can be used by an
organisation to work effectively. It is seen that in this report there is discussion related to the
information that the company must record in their data base on regular basis. There is discussion
related to the system that will help the organisation to take effective decision. A communication
plan is formulated by the organisation that will help to spread the important information. There is
discussion related to privacy and confidentiality policies that must be followed by the
organisation. There is need of latest technology in order to complete the information
requirement. In the end of this report there is discussion related to maintenance of corporate
knowledge and keeping the information secure.
MAIN BODY
1. What type of information needs to be documented in the company’s database regularly?
It is necessary for an organisation to document the information. It is seen that a company
need to do the same in order to met the requirements of the organisation. As the need of all the
members of the organisation is different and to fulfil their requirements there is need to keep the
data safe and secure (Venkitachalam and Willmott, 2017). It is analysed that the company that is
facing any issue and case is filed against them must keep the documents handy. They must have
record of each and every thing in a detailed manner. It is seen that in case of True Home Dreams,
one of their former employees has faced injury and that is the reason the company is facing
issues. The data that must be kept on the company's database on regular basis is disused below:
Safety programs: The company must first of all try to keep information related to the
safety programmes. They must plan all the actions and administrative work that will help the
organisation to achieve the goals of safety. All the employees must be provided good and
effective working environment so that they are able to achieve the goals and objectives in an
confident manner by taking care about their safety.
Safe work duties: It is seen that the company will design the programmes. At the same
time there is requirement of updating them about their duties (Au and Fung, 2019). It is

necessary to note that the employees must be given good environment. Their duties must be told
about the duties that the higher authority has to work. This needs to be recorded so that there is
detail related to all the programmes.
Safety Training: The details related to training are mentioned and kept in details. It is
seen each and every employee is different but need to have safety training. The information
detailed related to the same must be kept in database of the company. After providing training to
employees the database must be updated.
Assessment framework: It is seen that the framework related to the assessment of the
employees must be kept safe (Arshad, Noordin and Othman, 2017). It is important to show them
the details of their performance and the results based on the same.
Strategies for revising hazardous unfortunate condition: True Home Dreams has
formulated strategies that helps the organisation to deal with the unfortunate condition. This is
necessary to keep in record and use the strategy as well there is requirement for the same. This
will make their data base strong. The strategies must be told to all the employees so that suitable
actions can be taken at the time of problems.
Security and well being preparing and direction: The company works to safeguard the
employees and makes actions for their well being. There is need to record all these points so that
if there is some problem in future then it must be solved.
Reported cases and medical examination reports: The reports of all the employees that
is done on regular basis must be kept in the data base. It will help the organisation to have
detailed information if the reports and use them at the time of requirement.
These are the documents that are important for True Home Dreams and must be part of
the database formulated by the company. It is necessary to keep all these things updated and use
them in an effective manner.
2. Explain how you will design and test systems to meet information requirements of decision
makers.
Management Information System (MIS) must be designed in such a manner that all the
details and information is communicated to the people on timely basis. It is seen that the
complexities are increasing day by day so the business organisation must test the system so that
the information is being provided to the decision makers (Barão and et.al., 2017). In regard to
True Home Dreams the company focuses on flexibility as well as goals of the system.

The design must be flexible and can be changes according to situation. It is seen that
there are chances that there is requirements of more files or less files at some point of time
(Fahrurrozi and et.al., 2020). It is up to the company that how they manage the documents and
achieve the targets. It is necessary to note that design of the system has direct impact on the
functioning of the organisation. There are some points that must be considered while designing
the system and they are as follows:
 Power Outages: It has direct impact on the security and integrity of data. It is necessary
that backup is created so that the needful arrangements can be made. The system must
have updated information and it should give organisation minute to minute information.
 Technology Upgrades: The use of latest technology is important for the business
organisation. It is seen that a company must design the system by using latest technology
and the updated software (Simamora, 2019). It will help them to record the data in an
effective manner as well as access it as and when required.
 System Bugs: It is necessary to check the bugs on regular basis. It is seen that the use of
good and latest technology doesn't mean that there will not be any bugs in the system. So
the design must be checked on regular basis so that if there are any bugs than they can be
fixed.
 Support Arrangements: There is need of technicians in order to develop the software. It
is seen that the need of strategic development is understood by them and they are able to
take effective decisions.
All these points are important and must be considered while developing and meeting the
requirements of decision makers. It is necessary to provide them best software that has lot of
information that can be used to take right decision that is beneficial for all.
3. Develop a communication plan for the organisation and explain the method you will choose to
disseminate the information
Communication plays a vital role in an organisation. It is seen that with the help of
effective communication an organisation is able to spread the news. Communication is required
at each and every level in the organisation. Communication plan can be defined as a plan that is
required to communicate the information in an effective and efficient manner (Tan, Zaman and
Sutrisna, 2018). There are some points that must be considered by True Home Dreams in order
to develop a strong communication plan. It is helpful for them to take care of all the important

points and disseminate the information in an effective manner. The following are the important
considerations:
Purpose: The purpose of communication is to spread the important information to all the
members of the organisation. Each and every member must know about the important updates
made by the company.
General principles: It is seen that there are some principle that must be taken at utmost
care while formulation of the communication plan (Gill and et.al., 2018). The company and the
members that will be indulged in spreading the information must follow all the ethics and values.
They must communicate by taking care of the norms and principles of the organisation.
Channels: It is important to decide the channel that will be used to spread the
information. The use of notice board will be done in this case.
Above mentioned are the points that must be taken care by the organisation while forming the
plan. It is seen that the information must be communicated to all the members. In this regard
True Home Dreams will arrange meetings and involve every one. Also they update the
information on notice board in order to disseminate it appropriately.
4. Mention a few privacy / confidentiality policies you will adhere to in the transmission of new
information
It is important to take care about the privacy and confidentially of some points that are
important. It is seen that all these thing must be taken care while spreading new information as
well. The disclosure of any personal information is not allowed (Acar and et.al., 2017). Along
with that any statements that harms the privacy of others must also not be used by the company.
The Privacy Amendment (Private Sector) Act 2000 covers the private sector organisation to take
care about the confidentiality of data and information.
5. Describe the utilisation of at least two technologies which can be used in the ‘true home
dream’ as per the needs of information requirements.
It is important to note that success of an organisation is based on the updated technology
used by them. The need of each and every organisation vary. They need to select right
technology that helps them to fulfil the needs and wants of company. The technology that must
be used by true home dream are discussed below:
1. Research technology: As they need strong research that will facilitate them. They are
facing a issue and a case has been filed against them. It is necessary to check all the laws

and find out the compensation amount that they have to pay (Migdadi, 2020). Along with
that they need to research and form strategies that will help to minimise the risk for the
employees.
2. Technical/ professional technology: This is the second technology that they require. As
there is need of high professional that will take decision in case. The things related to law
have came in picture so a technical or professional person that has good knowledge about
the field is required in the case.
6. Explain how you will ensure the maintenance of corporate knowledge and ensure security for
the information.
It is important to note that an organisation must take care of security policies, standards
and procedures in order to work effectively. There is need of proper risk analysis in order to take
wise decisions related to policy formulation with the use of right information. The choise of
policy mus be made after risk analysis (Othman and et.al., 2019). There are some standards that
must be followed by corporate in order to ensure security of information. There must e a security
manager in the organisation that takes care about the safety of information and data. The person
is also responsible to check that all the policy compliances are done by the organisation. If all the
norms and policies that will help the company to achieve goals and objectives of security in an
appropriate manner.

CONCLUSION
From the above it can be analysed that keeping track on the information is important. To
take decisions there is need of accurate information. There is discussion related to information
that will be included in database of the company. Communication plan is also part of this report.
There is discussion related privacy and confidentiality policies that must be adhered by the
company. The use of technology is also important and helps the company fulfil the information
need requirements of the company. In the end of the report there is discussion related to maintain
of corporate knowledge to ensure security of information.

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