Evaluation of Knowledge Management in Ministry of Interior, Government of Oman

Running head: KNOWLEDGE MANAGEMENT
KNOWLEDGE MANAGEMENT
Name of the Student
Name of the University
Author Note

KNOWLEDGE MANAGEMENT1
Table of Contents
Introduction......................................................................................................................................2
Identification of the challenges........................................................................................................3
Literature review: Organizational information................................................................................5
Comparison of application tools for Knowledge Management400.................................................9
Application of Knowledge management aspects to Case..............................................................10
Implications and Recommendations..............................................................................................11
Conclusion.....................................................................................................................................12
References......................................................................................................................................14

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Introduction
The study is focused towards the comprehensive evaluation of the various factors that
guide knowledge management in various organizational environments. The study takes into
essential consideration a given government organization and analyses the knowledge
management processes that are implemented within the given organization. The case study that is
being considered for the study is the Ministry of Interior, Government of Oman. Ministry of
Interior is the department of Government of Oman responsible of ensuring internal peace within
the country (Moi.gov.om, 2019). The Ministry of Interior is responsible for maintaining internal
peace in Oman and as a result has to coordinate with the local government bodies in order to gain
knowledge about local conditions of different regions. This means that the Ministry of Interior
has to acquire, management and implement an immense body of knowledge acquired from these
local government bodies. Hence, the major aspect of knowledge management that would be
considered for the report is knowledge acquisition and application. Understanding the case study
of the The Ministry of Interior would help to form an essential understanding of knowledge
management processes that are implemented across various organizations. The aim is to provide
a critical appraisal of the chosen organization and the situational factors that can determine the
effectiveness of the knowledge management processes that are implemented in the organization.
The objectives are to measure the effectiveness of the Knowledge Management process that is
implemented in the given organization. Additionally, the greater significance of KM towards the
improvement of organizational performance is focused. The implications of effective knowledge
management on the smooth functioning of businesses are focused in the study. Knowledge
management functions of organizations refer to the various ways in which knowledge is
gathered, shared, utilized and stored. Knowledge management is important for a government

KNOWLEDGE MANAGEMENT3
body in the rapidly developing scenarios that are present. It has thus become very important
presently that the organizations give more preference to gathering, understanding and sharing
essential knowledge. KM has become very important in view of the fact that it is being utilized
effectively by many organizations to improve their developmental prospects. Moreover, in view
of the chosen aspect of KM it becomes much important to effectively analyze its significance
towards organizational progress. it can well be said that acquisition and application of knowledge
is important to create an effective environment for organizational growth. Only effective
acquisition and application of knowledge can help organizations to move towards sustainable
development.
Identification of the challenges
Knowledge management is an important function of any given organization. Without
proper knowledge of the product, customer base, market and technological development,
organizations can fail to function properly. Hence, KM has always been an important factor to
focus on for organizations. In the present times knowledge management has become far more
important as organizational environment tend to change rapidly. KM in the present times is
focused towards greater improvement of the operational value of the organizations. It is
important that all information and resources that are present within any given organization are
properly handled or coordinated towards being optimally utilized. Some of the significant
challenges arise from the readiness of the organization to implement effective knowledge
management, utility value of the knowledge that is being gathered and the extent to which
knowledge can be effectively implemented across the organizational framework.
An important aspect connected with knowledge management is systems thinking. It is a
holistic approach that is concerned with understanding the operational systems and their