Knowledge Management and Information System

Knowledge Management
and Information System

INTRODUCTION
Knowledge management is an activity which is associated with making, repossessing,
delivering, using and administrating several experiences and important data that is linked to an
establishment. It assists the company in accomplishing effectiveness in the business operation
and protecting the content or information which they have regarding their target audiences and
other connected segments. It also help in determination devising because it make sure that all the
manpower can evaluate several proficiency in easy manner which form a smart workforce that
involve and engage in developing the execution of the company. Such knowledge administration
is designed in the firm with the assistance of networks and information technology so that
different activities and procedures can be maintained like documentation, assembling and storing
of the data instantly from consumer to the system of the venture. For the completion of this
written document, Tesco is the company which is considered. It is a British large multinational
grocery and general merchandise firm which operate its business across UK. This enterprise was
incorporated in 1919 by Jack Cohen and is headquartered in Herefordshire, UK. The report will
considered information about the internal abilities and influence of different macro environment
factors and their impact over business of organisation. Further, it will consider about the aim of
company which is developing their existing and future possible growth by improving sit
execution. Along with this, the document will explain about the suggestions that will be provided
to firm in context of several kinds of knowledge management system.
MAIN BODY
1) Overview of the company
The organisation which has been considered for the research on the aspects of
Knowledgemanagement and the information system flow is the most renowned company in the
retail sector of United Kingdom. Tesco Plc. is a well established retail company that majorly
deals in the grocery, general merchandise, clothing with a wide product portfolio. The company
is headquartered in Welwyn Garden City, Hertfordshire, England. The organisation is ranked as
the third main vendor on the globe wide level. It has a wider capturing of the national as well as
international market shares.

Corporate Objectives: The Company is considered as the fastest growing retail company in the
United Kingdom due to its effective and efficient working performance and most appropriate
standards of customer services. These elements are achieved by devising all the functions in such
a way to gain the associatedobjectives of the organisation. In context to Tesco, the company
formulates certain strategies to achiev thesecorporate objectives by considering various aspects
of work and performance in the organisation and to make the process more evolving and develop
the standards of work. The company has a distinctive corporate objective to enhance the
profitabilityin the current period of trading and along with that the company is also aiming to
reduce the production and marketing cost to an extent for evaluating more prizereduction
alternative in the market of its respective products.
Business Overview: The company is effectively dealing in the retail sector of world. Tesco is
also engaged in other financial services such as providing the retail insurance retail banking etc.
along with that the business of the firm is also doing well on the multiple online platforms and
through obtaining recent physical offline outlets and different other facilities according to the
need of the current trend of the marketplace, to enhance and expand the profitability and reach of
the business in the market.
Corporate Structure:The corporate structure of Tesco is mainly the hierarchical organisational
structure. In this kind of structure the organisation and the management within classifies the
roles, levels, authorities in the organisation that helps in dividing the work force as per the
designations, competences and responsibilities that are associated to the significant employee in
Tesco.
Business model of the organisation: Under the respective enterprise, the business model is
comprised of commodities, distribution channels and customers. The organisation works on the
pattern of more simplicity and effectiveness of the products and services . Along with that the
organisation and its culture of work revolves around the betterment of customer experiences with
the organisation and to provide the best in class services to the consumers so that they can ensure
their position in the lead among the extensive competition of other retail companies.(Hwang, Lin
and Shin, 2018).