Knowledge Management and KM Tools

Knowledge management
 Knowledge Management is the deliberate management of knowledge
in an organizations resources to meeting tactical and strategical
prerequisites and create value; it comprises of the procedures,
activities, techniques, and frameworks that improve assessment,
storage, refinement, creation and sharing of knowledge.
 Knowledge Managment should hence provide/create the right
peoples, tools, structures (groups), knowledge, culture, and so forth
in order to improve learning; it must comprehend the application and
value of the new knowledge create

KM Tools : Decision Support Systems
 DSS is an electronic system of data that is used for supporting
decision creation in a business or organization.
 The major benefit of DSS is it can aid in better decision making,
enhanced productivity and convenient critical thinking to manage
issues with fast emerging factors.
 With the use of DSS the data can be presented to the users in a
straightforward way and as per client's specifications it can create
various reports to analyze the data.
 Limitation of this tool is that it is user driven.

KM tools : Document Management Systems
 Document management system, as the name infers, are frameworks
that guide in the storage, publishing, retrieval and indexing of
documents.
 Such frameworks although relies solely on explicit knowledge, the
sheer volume of documents that are required by the organization to
manage makes them helpful.
 Advantage is that it requires less cost and easy to managed as
compared to non-electronic system.