Knowledge Management | Assignment

KNOWLEDGE
MANAGEMENT
Case study of Microsoft

Presentation Outline
◦ The presentation will discuss the following topics-
Introduction
Organizational Description
The opportunity
Nature of Knowledge Management Initiative
 Analysis of the difficulties in Implementing the system
Analysis of success of Knowledge Management
Conclusion
References

Introduction
◦ Knowledge management is a key
process of effective knowledge
creation and knowledge sharing
(Hislop, Bosua and Helms 2018)
◦ KM aims in improving the internal
work processes of the organization
◦ The presentation will focus on the
KM initiative undertaken by
Microsoft, its opportunities and the
difficulties it had faced
implementation of a KM system.

Organizational Description
◦ Microsoft was established by Bill
Gates in the year 1975
◦ It is an American Multinational
Company
◦ Microsoft ensured effective
knowledge Management to
increase the competence level of its
employees (Microsoft.com. 2020)
◦ The Company has taken a number
of initiative in effective KM