Knowledge Management: Initiatives, Impact, Lotus Notes, Risk and Projects

Running head: KNOWLEDGE MANAGEMENT
Knowledge Management
Name of the Student:
Name of the University:
Author’s Note:

1KNOWLEDGE MANAGEMENT
Table of Contents
Question 1: Knowledge Management Initiatives............................................................................2
Question 2: Impact of Adopting Knowledge Management Practice...............................................2
Question 3: Usefulness of Lotus Notes and Importance of Knowledge Base.................................3
Question 4: Training Review...........................................................................................................4
Question 5: Incentives of Promoting Knowledge Base...................................................................4
Question 6: Risk with Knowledge Base and ways to Overcome Risk............................................5
Question 7: Knowledge Management with PPO Customers’ Initiative..........................................6
Question 8: 3 Projects of PPO Group, Risk and Ways to Overcome Risk......................................6
Bibliography....................................................................................................................................8

2KNOWLEDGE MANAGEMENT
Question 1: Knowledge Management Initiatives
One of the most important initiatives of HP towards knowledge management is Training
Trading Post. The organization has more than 2000 educators or trainers, but most of them work
in small groups. Therefore, it becomes difficult to share knowledge among them. Training
Trading Post allowed the trainers of HP towards sharing their knowledge among each other.
Moreover, this initiative allowed the trainers or educators in sharing ideas, methods and
materials for knowledge enhancement among the HP members (Jiménez-Jiménez, et al., 2014).
On the other hand, HP also used Connex initiative towards for managing the knowledge of
organizational members. Connex or connection to expert initiative was the guide to the educated
people within the laboratories of HP. Moreover, a group prototyped the knowledge links to
support generation of new products. The initiative was to have housed with varieties of
knowledge significant for the specific function. Furthermore, HP took another initiative named
‘building a network of expert’, where it was a direction to the employees within labs and finally
to another parts of HP (Lai, et al., 2014). Such guide can also help the organization in identifying
the previous problems identified by the earlier director of the laboratory.
Question 2: Impact of Adopting Knowledge Management Practice
The success of knowledge intensive company HP is largely dependent on its knowledge
management initiatives. Moreover, the knowledge management initiatives lead HP to become
huge and hugely successful high tech company. The knowledge management initiatives enhance
the knowledge of the HP employees and experts regarding the markets, customers and products.
Such enhancement of knowledge becomes the biggest source of competitive advantage for the
organization. Such initiatives also emphasize on building awareness and sharing lessons from