The Role of Knowledge Management in Innovation and Organizational Development

This research study explores the role of knowledge management in innovation and organizational development. It discusses the meaning and concept of knowledge management, innovation, and organizational development, the challenges faced by managers in implementing knowledge management, and strategies for improving implementation.

Running Head: KNOWLEDGE MANAGEMENT
KNOWLEDGE MANAGEMENT

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Table of Contents
Introduction.................................................................................................................................................2
Research title...........................................................................................................................................2
Research background...............................................................................................................................2
Problem statement...................................................................................................................................2
Goal of the study.....................................................................................................................................3
Research Significance..............................................................................................................................3
Literature Review........................................................................................................................................4
Research methodology................................................................................................................................7
References.................................................................................................................................................11

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Introduction
Research title
To explain the role of knowledge management in innovation and organizational development
today
Research background
Knowledge management becomes a major concern for the firm as it facilitates to make creativity
for the development of the organization. Moreover, it is evaluated that knowledge management
could be determined as controlling of firm activities and build knowledge of the working place
(Donate& de Pablo, 2015). Moreover, knowledge management could allow to the management
to flow the knowledge among employees for getting higher competitive benefits. Furthermore, t
knowledge management permits to the organization for making creativity at the working place
that could offer an opportunity to the firm for the development and sustain their position in the
marketplace (Birasnav, 2014).
Problem statement
Knowledge management plays an imperative role in the accomplishment of an organizational
task in the least time and cost. Moreover, it is evaluated that innovation could also essential for
making a diverse image of the firm in the marketplace together with getting the competitive
benefits. Further, the innovation could offer an opportunity for the firm for completing the
organizational task in the least time that could be cost effective. Hence, it can be examined that
organization should use knowledge management and explore the existing knowledge among
available employees and make smoothness in their allocated work. It could also be effective for
the development of the organization and making a positive image of the firm (Hislop, Bosua, &
Helms, 2018).

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Goal of the study
This research study is emphasized on evaluating the role of knowledge management in
innovation and organizational development today. For completing this aim, the researcher will
consider the following research objectives:
 To explore the meaning and concept of knowledge management, innovation, and
organization development
 To comprehend the role of knowledge management in innovation and organizational
development today
 To understand the challenges faced by the manager in the implementation of knowledge
management
 To recommend the strategies for improving the implementation of knowledge
management in organizational development and knowledge management
Research Significance
In the current era, the business world is being more competitive and approach for innovative
goods and services. Knowledge plays a fundamental role in innovative and productive in the
marketplace (Becerra-Fernandez&Sabherwal, 2014). But, at the same time, it is also analyzed
that the company is not capable to take the benefits of the same that become a major concern for
the organization. DiFACTO Robotics and Automation should determine skills, the creativity of
the expertise to inspire the employees and make higher competitive benefits. Moreover, it
examined that this research is beneficial for the researcher to gain their existing understanding
about the role of knowledge management on the innovation and organizational development.

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Literature Review
The literature review section facilitates the researcher to collect the conceptual information about
the specified research concern. There are certain sources that could be considered by the
researcher to meet their aim and objectives such as a journal, academic sources, books,
magazine, online and offline sources (Martín-de Castro, 2015). It could be imperative for
increasing knowledge towards knowledge management, innovation, and organizational
development. It also depicts challenges faced by the managers at the time of implementing the
knowledge management in the working place for organizational development and innovation. In
last, it discusses many strategies for eliminating challenges of knowledge management from the
organization. It could be effective for conducting the research in the future and make a reliable
decision.
Bharati, Zhang, & Chaudhury, 2015) stated that knowledge management provides a way by
which an organization could be capable to create knowledge and explore understanding among
employees. It is mainly used to improve existing awareness of employees to get a reliable
outcome. It could also be effective for sustaining the position of the organization in the
marketplace. Apart from this, Wu, & Chen, (2014) stated that innovation could make smoothness
in the accomplishment of the specified task in the least time. The innovation could a knowledge
procedure that aimed to make a unique solution in the context of the current issue. Innovation is
the procedure in which the knowledge is gathered, shared, and integrates with the purpose to
build the new understanding as it embodies goods and services.
In support of this, Lai, Hsu, Lin, Chen, & Lin, 2014) illustrated that organizational development
relies on the objectives and approaches that are used by the firm. It facilitates firm to sustain their
position in the marketplace and meet new desired state for the entire firm. Further, it is evaluated

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that organizational development could be accomplished by implementing the change
management procedure. It is stated that employee behavioral will permits professionals of
organizational developments to comprehend the existing situation and identify the factors that
may affect the overall performance of the organization. It could demonstrate the organizational
change that may positively impact on the overall organization performance.
Conceptual Framework
The conceptual framework is effective for gaining understanding of the knowledge management
role in the innovation and organizational development. It could be imperative for the increasing
the understanding about the study matter in a systematic manner.
Kianto, Ritala, Spender, &Vanhala, (2014) argued that the organization should always
concentrate on increasing their knowledge in order to obtain higher competitive benefits. From
the application of knowledge sharing a company might bring innovation in the working place.
Hence, the company might create different methods at the working place by which workforces

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share their awareness with another person. Further, it is stated that innovation is the process that
could be relied on the knowledge. Hence, it is evaluated that the organization could determine
the ability and the richness of knowledge to bring innovation in the working place. It could also
lead the firm for the organization to improve the existing situation in long term.
On the other side, Spieth Schneckenberg, & Ricart (2014) evaluated that knowledge management
could be a process that brings the innovative culture in the working place. It is stated that the
firm could build the associations across the boundaries of the company to bring innovation to
obtain higher competitive advantages. Moreover, it is evaluated that teamwork could be
imperative for the firm if an organization plan to implement the new technology could be
effective for filling the gapping of the firm. This collaboration could ultimately bring creativity
to the company. Furthermore, it could also be imperative for reducing the risk as well as cost to
bring creativity. In addition, it is also evaluated that organization could rapidly capture and imply
the new understanding within the working place could be capable of adaptive innovation. It
could also be effective for the development of the organization and make a higher outcome.
Sung& Choi, (2014)argued that the lack of skills of expertise towards the collection of accurate
data could be a major concern for the organization. It could also a negative impact on
organizational performance. Apart from this, it is also evaluated that lack of communication
skills of the expertise could also prevent to the specialist to share their knowledge among
employees. Thus, it is analyzed that organization could decline their existing performance of the
organization. The challenge of the knowledge management could also eliminate possibilities of
innovation within the firm as it would decline probabilities of getting a higher outcome.
In support of this, Hogan & Coote (2014) illustrated that organization should use the training and
development method and improve skills of employees towards the acquiring data for exploring

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the knowledge in the working place and work on the same task. It will increase the possibilities
to build the innovation in the working place and support to improve the organization situation. It
could be a major opportunity for the firm to obtain a higher outcome.
Research methodology
The research methodology could be an imperative section of the research as it allows researchers
to select a suitable method for working on their specified task and accomplish their assumed
objectives and aim in a systematic manner. On the basis of research onion framework, the
research methodology could consider different methods that could be research approach,
research philosophies, research strategy, research design, research types, data collection method,
data analysis method, sampling method, ethical consideration, and research limitation (Yang,
Huang & Hsu, 2014). The following research methods could be practiced by the investigator to
collect feasible information about the specified research matter. These methods are discussed as
below:
Research approach could enable the investigator to select an approach that could be suitable for
their research and meet their desire aim and objectives. The research approach employed
different approaches such as inductive and deductive approach (Park & Lee, 2014). For
conducting this research, the investigator will use inductive approach herein the investigator will
be capable to obtain conceptual information towards the role of knowledge management in the
innovation, and organizational development today. Apart from this, the deductive approach is
used to develop a research hypothesis and prove or reject them as per the requirement. Thus, it is
evaluated that there is no need to get such kinds of information hence the inductive approach will
be more appropriate than a deductive approach. Furthermore, the research method could consider
components named explanatory, explanatory, and descriptive research methods. These methods

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will be accomplished by the researcher to meet the aim and objectives of the research issues.
Moreover, the descriptive research design will be implied to conduct this research as it permits to
comprehend the relation among, knowledge management, innovation, and organizational
development. Further, the exploratory and explanatory methods will not be allowed to the
researcher to identify the relationship between the specified variables. In the investigations,
different kinds of research strategies will be accumulated named literature review method and
survey through questionnaire method. The survey through questionnaire tool could be imperative
for getting thoughts and opinion of the research candidates and make a reliable conclusion.
Moreover, it is evaluated literature review method could facilitate to the investigator to get the
data from the available sources. In this study, both surveys through questionnaire and literature
review methods will be practiced by the investigator to get the benefits of both and get the
factual and non-numerical info. It could be imperative for the accomplishment of the
organizational task. This research study is subjective in nature hence these methods will be
practiced by the researcher. Apart from this, it is evaluated that there are two kinds of methods
that will be practiced by the researcher to conduct their researcher named qualitative as well as
qualitative research design. The mixed research design could be employed in the research design
as this method is a combination of both qualitative and qualitative research design (Inkinen,
Kianto, &Vanhala, 2015). For conducting this research, the researcher will use mixed research
design to get the benefits of both research design and meet the aim and objectives. This method
could also be imperative for making a theory about the research matter and collecting the factual
information about research issue. In addition, it is evaluated that the data collection method could
be an important part of the research as it considers two kinds of methods named primary and
secondary data collection method.Furthermore, the primary data collection method is used to get

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fresh information towards research and make reliable research matter (Park& Lee, 2014). The
primary data collection method could use survey through questionnaire method to get the
information towards the research issues. This method also facilitates to directly communicating
with the specified research participants and understand their views towards the research matter.
Apart from this, the secondary data gathering process could allow to the researcher to get the
data from the academic journal, online and offline sources, and books. It could be imperative for
the accomplishment of the company. Thus, it is evaluated that both primary, as well as secondary
data gathering process, could be imperative for conducting this study. Further, the sampling
method could also be imperative for selecting an appropriate sample size to conduct the research
and meet the aim and objectives of the research issue. Sampling method could be imperative for
collecting information about research issue (Yang, Huang, & Hsu, 2014).This method could
consider certain elements that are known as the probability sampling and non-probability
sampling method. For this research, the probability sampling method will be used by the
researcher as it offers an equal chance to the investigator to select their research candidates and
meet their aim and objectives. The non-probability method could create biases in the study as it
permits to select the participants on behalf of different components named age, education,
region, and gender (Park, & Lee, 2014). Hence, this sampling method will not be practiced by
the researcher to conduct this study. In addition, it is examined that the researcher will select 30
employees from the Defacto Robotics and Automation Pvt. Ltd, USA and comprehend their
opinion towards the role of knowledge management in innovation and organizational
development. Moreover, Ethical consideration could lead to the individual about their code of
conduct. It could mandate to the researcher to secure the information of employees of Defacto
Robotics and Automation Pvt. Ltd, the USA that had been shared by them during the research. It

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will be effective for making positive relation among research candidates as well as researcher.
The researcher will also do not manipulate the data in the research to eliminate possibilities of
ethical issues from the research. Investigator will not make credit of another researcher on
themselves as it demonstrates the unethical behavior. Hence, the researcher will demonstrate the
actual author name in their work to make a reliable study.

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References
Becerra-Fernandez, I., &Sabherwal, R. (2014). Knowledge management: Systems and processes.
Routledge.
Bharati, P., Zhang, W., &Chaudhury, A. (2015). Better knowledge with social media? Exploring
the roles of social capital and organizational knowledge management. Journal of
Knowledge Management, 19(3), 456-475.
Birasnav, M. (2014). Knowledge management and organizational performance in the service
industry: The role of transformational leadership beyond the effects of transactional
leadership. Journal of business research, 67(8), 1622-1629.
Donate, M. J., & de Pablo, J. D. S. (2015). The role of knowledge-oriented leadership in
knowledge management practices and innovation. Journal of Business Research, 68(2),
360-370.
Hislop, D., Bosua, R., & Helms, R. (2018). Knowledge management in organizations: A critical
introduction. Oxford University Press.
Hogan, S. J., &Coote, L. V. (2014). Organizational culture, innovation, and performance: A test
of Schein's model. Journal of Business Research, 67(8), 1609-1621.
Inkinen, H. T., Kianto, A., &Vanhala, M. (2015). Knowledge management practices and
innovation performance in Finland. Baltic Journal of Management, 10(4), 432-455.
Kianto, A., Ritala, P., Spender, J. C., &Vanhala, M. (2014). The interaction of intellectual capital
assets and knowledge management practices in organizational value creation. Journal of
Intellectual capital, 15(3), 362-375.

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Lai, Y. L., Hsu, M. S., Lin, F. J., Chen, Y. M., & Lin, Y. H. (2014). The effects of industry
cluster knowledge management on innovation performance. Journal of Business
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Martín-de Castro, G. (2015). Knowledge management and innovation in knowledge-based and
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Marketing Management, 47, 143-146.
Park, J. G., & Lee, J. (2014). Knowledge sharing in information systems development projects:
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Spieth, P., Schneckenberg, D., &Ricart, J. E. (2014). Business model innovation–state of the art
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Sung, S. Y., & Choi, J. N. (2014). Do organizations spend wisely on employees? Effects of
training and development investments in learning and innovation in
organizations. Journal of organizational behavior, 35(3), 393-412.
Wu, I. L., & Chen, J. L. (2014). Knowledge management driven firm performance: The roles of
business process capabilities and organizational learning. Journal of Knowledge
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Yang, L. R., Huang, C. F., & Hsu, T. J. (2014). Knowledge leadership to improve project and
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